NiCE

NiCE Message API

: Message Management

GitHub OpenAPI

Operations 16

POST /channels/{channelId}/messages Create message in DFO #
PUT /channels/{channelId}/messages/{messageIdOnExternalPlatform}/status Update message status #
POST /channels/{channelId}/message-previews Create message preview #
POST /channels/{channelId}/messages/{messageIdOnExternalPlatform}/message-events Push a message event #
POST /channels/{channelId}/outbound Send outbound message #
POST /channels/{channelId}/inbound Send inbound message #
GET /messages Get list of Messages based on filters #
GET /messages/{messageId} Get Message detail #
POST /messages/{messageId}/author-name-removal Remove author name from message #
PUT /messages/{messageId}/tags/{tagId} Add tag to message #
DELETE /messages/{messageId}/tags/{tagId} Remove tag from message #
POST /messages/{messageId}/content-removal Remove content of a message #
POST /messages/{messageId}/notes Create new note to message #
PUT /messages/{messageId}/notes/{noteId} Update note of the message #
DELETE /messages/{messageId}/notes/{noteId} Remove note from message #
PUT /messages/{messageId}/sentiment Set sentiment of a message #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/nice/openapi/nice-message-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-contact-schema.json

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OpenAPI Specification

nice-message-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Nice Message API
  version: v1
  description: 'Operations tagged Message across 2 of this provider''s published API definitions: nice-digital-message.json, nice-digital-message-openapi.yml. Each path carries the servers of the definition it was published in.'
tags:


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# Full source: https://artifacts.apis.io/nice/openapi/nice-message-api-openapi.yml