Modern

Modern Work Orders API

Service work order lifecycle

Documentation GitHub OpenAPI

Operations 5

GET /v1/work_orders List work orders #

POST /v1/work_orders Create work orders #

PUT /v1/work_orders Update work order #

GET /v1/work_orders/{id} Get work order #

DELETE /v1/work_orders/{id} Close work order #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: MODERN Partner Dashboards Work Orders API
  version: v1
  description: Partner API for MODERN (modernis.com), a two-way customer interaction platform for heavy-equipment dealerships. The API lets authorized partners read dashboards, manage service work orders, post events and customer notifications, and maintain technicians and notes on a franchise's behalf. All requests use bearer-token authentication; tokens are obtained by exchanging franchise username/password via HTTP Basic auth against the /token endpoint and are valid for 24 hours, scoped to a single franchise. Every response returns a Modern-Request-Log-ID header used for support.
  contact:
    name: MODERN Support
    url: https://docs.modernis.com/
  x-logo:
    url: https://modernis.com/
servers:
- url: https://connect.modernis.com
  description: Production
security:
- bearerAuth: []
tags:
- name: Work Orders
  description: Service work order lifecycle
paths:
  /v1/work_orders:
    get:
      operationId: listWorkOrders
      tags:
      - Work Orders
      summary: List work orders
      parameters:
      - name: dashboard_id
        in: query
        required: true
        schema:
          type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/WorkOrder'
        '422':
          description: Unprocessable Entity
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    post:
      operationId: createWorkOrders
      tags:
      - Work Orders
      summary: Create work orders
      description: Create one or more work orders. Returns a batch processing result.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateWorkOrderRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResult'
    put:
      operationId: updateWorkOrder
      tags:
      - Work Orders
      summary: Update work order
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              items:
                type: object
                properties:
                  dashboard_id:
                    type: string
                  work_order:
                    $ref: '#/components/schemas/WorkOrderInput'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResult'
  /v1/work_orders/{id}:
    get:
      operationId: getWorkOrder
      tags:
      - Work Orders
      summary: Get work order
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
      - name: dashboard_id
        in: query
        required: false
        schema:
          type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/WorkOrder'
    delete:
      operationId: closeWorkOrder
      tags:
      - Work Orders
      summary: Close work order
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: array
              items:
                type: object
                properties:
                  work_order:
                    type: object
                    properties:
                      number:
                        type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResult'
components:
  schemas:
    Error:
      type: object
      description: MODERN error envelope.
      properties:
        error:
          type: string
          example: not_found
        error_msg:
          type: string
    WorkOrder:
      type: object
      properties:
        number:
          type: string
        wo_number:
          type: string
        created:
          type: string
          format: date-time
        last_customer_update:
          type: string
          format: date-time
        status:
          type: string
          example: active
        id:
          type: string
        last_event:
          type: object
    WorkOrderInput:
      type: object
      properties:
        number:
          type: string
        overview:
          type: string
        internal_overview:
          type: string
        dashboard_indicator:
          type: string
        priority:
          type: string
    BatchResult:
      type: object
      properties:
        message:
          type: string
        result:
          type: object
          properties:
            total:
              type: integer
            successful:
              type: integer
            failed:
              type: integer
            failing_records:
              type: array
              items:
                type: string
    CreateWorkOrderRequest:
      type: object
      properties:
        dashboard_id:
          type: string
        advisor:
          type: object
          properties:
            id:
              type: string
            email_address:
              type: string
        work_order:
          $ref: '#/components/schemas/WorkOrderInput'
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: Franchise username/password, used only against /token to obtain a bearer token.
    bearerAuth:
      type: http
      scheme: bearer
      description: 24-hour bearer access token returned by /token; scoped to a single franchise.
x-generated: '2026-07-20'
x-method: derived
x-source: postman/modern-partner-api.postman_collection.json (docs.modernis.com published collection 1530425)