Mist MSPs SLEs API

openapi: 3.1.0
info:
  contact:
    email: tmunzer@juniper.net
    name: Thomas Munzer
  description: '> Version: **2606.1.1**

    >

    > Date: **July 10, 2026**

    <div class="notification"> NOTE:<br>Some important API changes will be introduced. Please make sure to read the <a href="https://www.juniper.net/documentation/us/en/software/mist/api/http/guides/important-api-changes">announcements</a> </div>


    ---

    ## Additional Documentation

    * [Mist Automation Guide](https://www.juniper.net/documentation/us/en/software/mist/automation-integration/index.html)

    * [Mist Location SDK](https://www.juniper.net/documentation/us/en/software/mist/location-services/topics/concept/mist-how-get-mist-sdk.html)

    * [Mist Product Updates](https://www.juniper.net/documentation/us/en/software/mist/product-updates/)


    ## Helpful Resources

    * [API Sandbox and Exercises](https://api-class.mist.com/)

    * [Postman Collection, Runners and Webhook Samples](https://www.postman.com/juniper-mist/workspace/mist-systems-s-public-workspace)

    * [Python Script Examples](https://github.com/tmunzer/mist_library)

    * [API Demo Apps](https://apps.mist-lab.fr/)

    * [Juniper Blog](https://blogs.juniper.net/)


    ## Mist Web Browser Extension:

    * Google Chrome, Microsoft Edge and other Chromium-based browser: [Chrome Web Store](https://chromewebstore.google.com/detail/mist-extension/ejhpdcljeamillfhdihkkmoakanpbplh)

    * Firefox: [Firefox Add-ons](https://addons.mozilla.org/en-US/firefox/addon/mist-extension/)


    ---'
  license:
    name: MIT
    url: https://raw.githubusercontent.com/tmunzer/Mist-OAS3.0/main/LICENSE
  title: Mist Admins MSPs SLEs API
  version: 2606.1.1
  x-logo:
    altText: Juniper-MistAI
    backgroundColor: '#FFFFFF'
    url: https://www.mist.com/wp-content/uploads/logo.png
servers:
- description: Mist Global 01
  url: https://api.mist.com
- description: Mist Global 02
  url: https://api.gc1.mist.com
- description: Mist Global 03
  url: https://api.ac2.mist.com
- description: Mist Global 04
  url: https://api.gc2.mist.com
- description: Mist Global 05
  url: https://api.gc4.mist.com
- description: Mist EMEA 01
  url: https://api.eu.mist.com
- description: Mist EMEA 02
  url: https://api.gc3.mist.com
- description: Mist EMEA 03
  url: https://api.ac6.mist.com
- description: Mist EMEA 04
  url: https://api.gc6.mist.com
- description: Mist APAC 01
  url: https://api.ac5.mist.com
- description: Mist APAC 02
  url: https://api.gc5.mist.com
- description: Mist APAC 03
  url: https://api.gc7.mist.com
security:
- apiToken: []
- csrfToken: []
tags:
- description: 'SLEs, or Service-Level Expectations, are metrics used to monitor and report on the user experience of a Wireless, Wired or Wan network.


    They are generated through data science and machine learning algorithms and provide insights into various aspects of the network, such as coverage, capacity, connectivity, and performance.


    Mist SLEs help identify when users do not have sufficient network quality, when they face issues with connecting or roaming between access points, and when there are problems on the wired network.


    SLEs API Calls at the MSP level can be used to retrieve the SLEs summary for each Organization attached to the MSP account.'
  name: MSPs SLEs
paths:
  /api/v1/msps/{msp_id}/insights/{metric}:
    parameters:
    - $ref: '#/components/parameters/msp_id'
    - $ref: '#/components/parameters/metric'
    get:
      description: Return MSP-level SLE insight metrics for the selected metric and time range. Depending on the metric, the response can include all organizations or the worst-performing organizations in the MSP.
      operationId: getMspSle
      parameters:
      - description: See [List Insight Metrics](/#operations/listInsightMetrics) for more details
        in: query
        name: sle
        schema:
          type: string
      - $ref: '#/components/parameters/duration'
      - $ref: '#/components/parameters/interval'
      - $ref: '#/components/parameters/start'
      - $ref: '#/components/parameters/end'
      responses:
        '200':
          $ref: '#/components/responses/InsightMetricMsp'
        '400':
          $ref: '#/components/responses/HTTP400'
        '401':
          $ref: '#/components/responses/HTTP401'
        '403':
          $ref: '#/components/responses/HTTP403'
        '404':
          $ref: '#/components/responses/HTTP404'
        '429':
          $ref: '#/components/responses/HTTP429'
      summary: getMspSle
      tags:
      - MSPs SLEs
components:
  parameters:
    msp_id:
      in: path
      name: msp_id
      required: true
      schema:
        examples:
        - 000000ab-00ab-00ab-00ab-0000000000ab
        format: uuid
        type: string
    start:
      description: Lower bound of the time range, as an epoch timestamp in seconds or a relative value such as `-1d` or `-1w`
      in: query
      name: start
      schema:
        type: string
    duration:
      description: Time range duration for the query, using relative units such as `10m`, `7d`, or `2w`
      in: query
      name: duration
      schema:
        default: 1d
        examples:
        - 10m
        type: string
    end:
      description: Upper bound of the time range, as an epoch timestamp in seconds or a relative value such as `-1d`, `-2h`, or `now`
      in: query
      name: end
      schema:
        type: string
    interval:
      description: Aggregation works by giving a time range plus interval (e.g. 1d, 1h, 10m) where aggregation function would be applied to.
      in: query
      name: interval
      schema:
        examples:
        - 10m
        type: string
    metric:
      description: See [List Insight Metrics](/#operations/listInsightMetrics) for available metrics
      in: path
      name: metric
      required: true
      schema:
        type: string
  schemas:
    response_http429:
      additionalProperties: false
      description: Standard HTTP 429 rate limit error response
      properties:
        detail:
          description: Human-readable explanation of the rate limit error
          examples:
          - Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
          type: string
      type: object
    response_http401:
      additionalProperties: false
      description: Standard HTTP 401 authentication error response
      properties:
        detail:
          description: Human-readable explanation of the authentication error
          examples:
          - Authentication credentials were not provided.
          type: string
      type: object
    insight_metrics_results:
      description: Results depends on the `metric` - some return numbers (e.g. bytes, ap-count), others return objects
      items:
        $ref: '#/components/schemas/insight_metrics_results_item'
      type: array
      uniqueItems: true
    response_http403:
      additionalProperties: false
      description: Standard HTTP 403 permission error response
      properties:
        detail:
          description: Human-readable explanation of the permission error
          examples:
          - You do not have permission to perform this action.
          type: string
      type: object
    response_http400:
      additionalProperties: false
      description: Standard HTTP 400 bad request error response
      properties:
        detail:
          description: Human-readable explanation of the bad request error
          examples:
          - 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
          type: string
      type: object
    insight_metrics_results_item:
      anyOf:
      - type: number
      - additionalProperties: true
        type: object
      description: Insight metric result item, returned either as a number or an object depending on the requested metric
    insight_metrics:
      additionalProperties: false
      description: Insight metric response for a requested time range and aggregation interval
      properties:
        end:
          description: Window end timestamp for the returned insight metrics
          type: integer
        interval:
          description: Aggregation interval used for the metric results
          type: integer
        limit:
          description: Maximum number of insight metric result items returned
          type: integer
        results:
          $ref: '#/components/schemas/insight_metrics_results'
          description: Metric result values for the requested insight metric
        start:
          description: Window start timestamp for the returned insight metrics
          type: integer
      required:
      - end
      - interval
      - start
      type: object
    response_http404:
      additionalProperties: false
      description: Standard HTTP 404 not found error response
      properties:
        id:
          description: Missing resource identifier, when the API includes one
          type: string
      type: object
  responses:
    HTTP400:
      content:
        application/json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP400Example'
          schema:
            $ref: '#/components/schemas/response_http400'
        application/vnd.api+json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP400Example'
          schema:
            $ref: '#/components/schemas/response_http400'
      description: Bad Syntax
    HTTP403:
      content:
        application/json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP403Example'
          schema:
            $ref: '#/components/schemas/response_http403'
        application/vnd.api+json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP403Example'
          schema:
            $ref: '#/components/schemas/response_http403'
      description: Permission Denied
    InsightMetricMsp:
      content:
        application/json:
          examples:
            Orgs Sle:
              $ref: '#/components/examples/InsightMetricMspOrgsSle'
          schema:
            $ref: '#/components/schemas/insight_metrics'
        application/vnd.api+json:
          examples:
            Orgs Sle:
              $ref: '#/components/examples/InsightMetricMspOrgsSle'
          schema:
            $ref: '#/components/schemas/insight_metrics'
      description: OK
    HTTP404:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/response_http404'
        application/vnd.api+json:
          schema:
            $ref: '#/components/schemas/response_http404'
      description: Not found. The API endpoint doesn’t exist or resource doesn’ t exist
    HTTP429:
      content:
        application/json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP429Example'
          schema:
            $ref: '#/components/schemas/response_http429'
        application/vnd.api+json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP429Example'
          schema:
            $ref: '#/components/schemas/response_http429'
      description: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
    HTTP401:
      content:
        application/json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP401Example'
          schema:
            $ref: '#/components/schemas/response_http401'
        application/vnd.api+json:
          examples:
            Example:
              $ref: '#/components/examples/HTTP401Example'
          schema:
            $ref: '#/components/schemas/response_http401'
      description: Unauthorized
  examples:
    HTTP403Example:
      value:
        detail: You do not have permission to perform this action.
    InsightMetricMspOrgsSle:
      value:
        end: 1643706000
        interval: 3600
        limit: 100
        results:
        - ap-availability: 0.9919400860511628
          ap-health: 0.967607512909879
          capacity: 0.7484652273070254
          coverage: 0.91217567374857
          num_aps: 13
          num_clients: 12
          org_id: ab0aca7a-d45c-469b-b3bb-4fe240642d0b
          roaming: 0.991735537682683
          roaming-exp: 0.991735537682683
          successful-connect: 0.46052632135780236
          throughput: 0.6775702123846302
          time-to-connect: 0.9349112447196916
        - ap-availability: 0.9990384613092129
          ap-health: 0.48201754375507955
          capacity: 0.9702673450306101
          coverage: 0.8335392334930375
          num_aps: 1
          num_clients: 6
          org_id: 49ff76e0-a283-4e7d-b38d-041f1e9aff3c
          roaming: 1
          roaming-exp: 1
          successful-connect: 1
          throughput: 0
          time-to-connect: 1
        - ap-availability: 1
          ap-health: 0.982456140612301
          capacity: 1
          coverage: 0.9276041182442488
          num_aps: 2
          num_clients: 3
          org_id: 9b9b48f1-15a4-459e-86cc-9cbec9005983
          roaming: 1
          roaming-exp: 1
          successful-connect: 1
          throughput: 1
          time-to-connect: 0.8125
        - ap-availability: 0.9981132070973234
          ap-health: 0.9991228068084047
          capacity: 1
          coverage: 1
          num_aps: 1
          num_clients: 0
          org_id: eb0e1671-7a6b-472b-94c3-c187dafe5274
          roaming: 1
          roaming-exp: 1
          successful-connect: 1
          throughput: 0
          time-to-connect: 0.5
        start: 1643670000
    HTTP400Example:
      value:
        detail: 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
    HTTP429Example:
      value:
        detail: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
    HTTP401Example:
      value:
        detail: Authentication credentials were not provided.
  securitySchemes:
    apiToken:
      description: "Preferred authentication method for automation and integrations. Send the API token in the HTTP `Authorization` header.\n\n**Format**:\n  `Authorization: Token {apitoken}`\n\n**Notes**:\n* An API token generated for a specific admin has the same privileges as that admin\n* An API token is automatically removed if it is not used for more than 90 days\n* SSO admins cannot generate admin API tokens. Use organization API tokens when scoped Org/Site privileges are needed."
      in: header
      name: Authorization
      type: apiKey
    csrfToken:
      description: 'Session-based authentication for browser or login/password flows. After a successful [Login](/#operations/login) request, Mist returns a `csrftoken` cookie. Send that value in the `X-CSRFToken` header on later API requests that use the login session.


        **Format**:

        ```

        X-CSRFToken: vwvBuq9qkqaKh7lu8tNc0gkvBfEaLAmx

        ```


        For automation, API Token authentication is preferred.'
      in: header
      name: X-CSRFToken
      type: apiKey