MINE

MINE Tickets API

The Tickets API from MINE — 16 operation(s) for tickets.

GitHub OpenAPI

Operations 17

GET /api/ticket/List List all requests #
GET /api/ticket/{ticketId} Get ticket #
GET /api/ticket/{ticketId}/log Get ticket logs #
POST /api/ticket/{ticketId}/dueDate Update the due date of a request #
POST /api/ticket/Create/v2 Create request [v2] #
POST /api/ticket/CreateMany Create many requests #
GET /api/ticket/GetMetadata Get metadata #
POST /api/ticket/UpdateMetadata Update metadata #
POST /api/ticket/{ticketId}/require-attention Mark/unmark a ticket with the Require Attention label #
POST /api/ticket/{ticketId}/group-assignment Assign a group to a request #
POST /api/ticket/AddNote Add a note #
POST /api/ticket/Redact/{ticketId} Redact request #
POST /api/ticket/CloseV2 Close request #
POST /api/ticket/EngageAutopilot/{ticketId} Start Autopilot #
POST /api/ticket/{ticketId}/custom-integrations/{integrationId} Update custom integration status [v2] #
GET /api/ticket/{ticketId}/workflow Get the workflow assigned to a ticket #
POST /api/ticket/{ticketId}/workflow Change the workflow assigned to a ticket #

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/mine/refs/heads/main/openapi/mine-tickets-api-openapi.yml

Other Resources

🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/mine/refs/heads/main/data-model/mine-data-model.yml

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OpenAPI Specification

mine-tickets-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: MineOS Tickets API
  version: v1.0
servers:
- url: https://api.portal.saymine.com/
  description: MineOS EU API Endpoint
- url: https://api.us.portal.saymine.com/
  description: MineOS US API Endpoint
security:
- Bearer: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/mine/refs/heads/main/openapi/mine-tickets-api-openapi.yml