MealMe

MealMe Support Chat API

Customer support chat.

Documentation GitHub OpenAPI

Business capability

Customer Inquiry Management BC-430.10

Operations 5

POST /chat_initiate Initiate Customer Support Chat #

POST /exit_chat Exit a Customer Support Chat #

POST /send_message Send a Customer Support Chat Message #

POST /read_message Mark Chat Messages as Read #

POST /fetch_chat_ids Fetch Customer Support Chat IDs #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: MealMe Food Ordering Support Chat API
  version: 4.1.0
  description: 'MealMe provides a food and grocery ordering API for menus, inventory, and

    order placement at over one million restaurants and grocery stores in the

    United States and Canada.'
  contact:
    name: MealMe API Reference
    url: https://docs.mealme.ai/reference
servers:
- url: https://api.mealme.ai
  description: MealMe production API
security:
- apiKeyHeader: []
tags:
- name: Support Chat
  description: Customer support chat.
paths:
  /chat_initiate:
    post:
      tags:
      - Support Chat
      operationId: initiateChat
      summary: Initiate Customer Support Chat
      description: Initiate a customer support chat session.
      responses:
        '200':
          description: Chat initiated.
        '401':
          description: Missing Authorization
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /exit_chat:
    post:
      tags:
      - Support Chat
      operationId: exitChat
      summary: Exit a Customer Support Chat
      description: Exit a customer support chat session.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                chat_id:
                  type: string
            examples:
              ExitChatRequestExample:
                summary: Default exitChat request
                x-microcks-default: true
                value:
                  chat_id: id_7b2c4e
      responses:
        '200':
          description: Exited.
        '401':
          description: Missing Authorization
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /send_message:
    post:
      tags:
      - Support Chat
      operationId: sendMessage
      summary: Send a Customer Support Chat Message
      description: Send a message in a customer support chat.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                chat_id:
                  type: string
                message:
                  type: string
            examples:
              SendMessageRequestExample:
                summary: Default sendMessage request
                x-microcks-default: true
                value:
                  chat_id: id_7b2c4e
                  message: Where is my order?
      responses:
        '200':
          description: Message sent.
        '401':
          description: Missing Authorization
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /read_message:
    post:
      tags:
      - Support Chat
      operationId: readMessages
      summary: Mark Chat Messages as Read
      description: Mark customer support chat messages as read.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                chat_id:
                  type: string
            examples:
              ReadMessagesRequestExample:
                summary: Default readMessages request
                x-microcks-default: true
                value:
                  chat_id: id_7b2c4e
      responses:
        '200':
          description: Marked read.
        '401':
          description: Missing Authorization
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /fetch_chat_ids:
    post:
      tags:
      - Support Chat
      operationId: fetchChatIds
      summary: Fetch Customer Support Chat IDs
      description: Fetch the chat IDs available for the account.
      responses:
        '200':
          description: Chat IDs.
        '401':
          description: Missing Authorization
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
components:
  securitySchemes:
    apiKeyHeader:
      type: apiKey
      in: header
      name: Authorization
      description: API key issued by MealMe, passed in the Authorization header.