Mastercard
Mastercard Alert Outcomes API

The Alert Outcomes API from Mastercard — 1 operation(s) for alert outcomes.
Documentation GitHub OpenAPI
OpenAPI Specification

swagger: '2.0'
info:
  title: Mastercard Bill Payment Validator Account Opening Alert  Outcomes API
  description: This service is provided on behalf of the Mastercard Remote Payment and Presentment (RPPS) Bill Payment Processing Network, which supports consumer to business "push" bill payments (i.e. those which are not funded by debit/credit card transactions) in the U.S.
  version: '1.0'
  x-artifactId: billpay-api
  contact:
    name: Bill Pay Development Support
    email: Bill_Pay_Development_Support@mastercard.com
host: sandbox.api.mastercard.com
basePath: /billpayAPI/v1
schemes:
- https
consumes:
- application/json
produces:
- application/json
tags:
- name: Alert  Outcomes
paths:
  /outcomes:
    post:
      tags:
      - Alert  Outcomes
      summary: ( Merchant / Partner ) Submit an outcome to an alert. Multiple alert outcomes (up to 25 ) can be provided. (MVP or later)
      description: "Allows submission of outcomes to one or more alerts.<br/>\n<br/>\nImportant Notes:\n  1. When providing your outcome and refund flag, ensure that you **respond to the alert within 24 hours** with a final state outcome to optimize your chance of stopping the chargeback. The first final state outcome you provide for an Alert is the outcome that will be sent to the issuer.<br/>\n  <br/>\n  2. In_progress and shipper_contacted are considered in-transit outcomes. In best practice, do not leave an alert with a transit outcome for longer than 24 hours."
      operationId: submitOutcome
      requestBody:
        $ref: '#/components/requestBodies/Outcomes'
      responses:
        '200':
          $ref: '#/components/responses/OutcomeAcknowledgement'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
components:
  schemas:
    AlertsOutcome:
      type: object
      required:
      - alertId
      - outcome
      - refundStatus
      - refund
      - amountStopped
      properties:
        alertId:
          $ref: '#/components/schemas/AlertId'
        outcome:
          $ref: '#/components/schemas/Outcome'
        refundStatus:
          $ref: '#/components/schemas/RefundStatus'
        refund:
          $ref: '#/components/schemas/Refund'
        amountStopped:
          $ref: '#/components/schemas/AmountStopped'
        comments:
          $ref: '#/components/schemas/Comments'
        actionTimestamp:
          $ref: '#/components/schemas/ActionTimestamp'
    StatusUpdate:
      type: object
      required:
      - alertId
      - status
      properties:
        alertId:
          $ref: '#/components/schemas/AlertId'
        status:
          $ref: '#/components/schemas/Status'
        errors:
          $ref: '#/components/schemas/Errors'
      example:
        alertId: A4IM9K2MIYL9F2BPF9TWUIXTU
        status: SUCCESS
    RefundStatus:
      maxLength: 12
      minLength: 8
      type: string
      description: 'Whether the transaction was REFUNDED, NOT_REFUNDED, or NOT_SETTLED.

        Using NOT_SETTLED as a refund flag means that the transaction did not go to settlement. The allowed values for refund are:

        - REFUNDED

        - NOT_REFUNDED

        - NOT_SETTLED'
      example: REFUNDED
    Status:
      type: string
      maxLength: 7
      minLength: 7
      description: "The code indicates the outcome of the request.\n  - SUCCESS = The Alert was consumed successfully.\n  - FAILURE = The Alert was failed to consume."
      example: SUCCESS
    ErrorResponse:
      required:
      - Errors
      type: object
      properties:
        Errors:
          $ref: '#/components/schemas/Errors'
      description: Error Response object
    Outcome:
      type: string
      maxLength: 30
      minLength: 5
      description: "The outcome of the alert.This MUST always be provided.\n\nConfirmed Fraud Outcomes: \n- STOPPED: the order was stopped\n- PARTIALLY_STOPPED: part of the order was stopped\n- PREVIOUSLY_CANCELLED: the transaction was already canceled\n- MISSED: too late, the order has shipped / service consumed\n- NOT_FOUND: the order could not be found\n- ACCOUNT_SUSPENDED: the account has been suspended\n- OTHER: anything else not covered above\n\nCustomer Dispute Outcomes\n- RESOLVED: case resolved with the customer\n- RESOLVED_PREVIOUSLY_REFUNDED: refund already processed\n- UNRESOLVED_DISPUTE: Merchant disagrees with reason for dispute\n- NOT_FOUND: Alert could not be found in the system\n- OTHER: Any other outcome as described in the comments\n\n Allowed values for outcome:\n  - STOPPED\n  - PARTIALLY_STOPPED\n  - PREVIOUSLY_CANCELLED\n  - MISSED\n  - NOT_FOUND\n  - ACCOUNT_SUSPENDED\n  - TOO_LATE\n  - OTHER\n  - RESOLVED\n  - RESOLVED_PREVIOUSLY_REFUNDED\n  - UNRESOLVED_DISPUTE\n\nNote:\nConfirmed Fraud Outcome missed corresponds to\nthe Ethoca Alerts Web Portal outcome Too Late\nCustomer Dispute Outcome previously_refunded\ncorresponds to the Ethoca Alerts Web Portal outcome\nResolved-Previously Refunded"
      example: RESOLVED
    ActionTimestamp:
      maxLength: 25
      minLength: 10
      type: string
      description: Date, time, and time zone of the transaction (e.g., 2020-06-18T17:11:05-05:00), OR<br>Date and time of the transaction in Coordinated Universal Time (UTC) (e.g., 2020-06-18T17:11:05+00:00), OR<br>If time or time zone is unknown, then the date of the transaction (e.g., 2020-06-18). ISO 8601 format
      example: '2021-06-18T17:11:05.000Z'
    Comments:
      type: string
      description: Additional comments to be provided with the outcome
      maxLength: 1024
      minLength: 1
      example: Refunded via transactionId XXX on YYY
    OutcomeAcknowledgement:
      type: object
      properties:
        outcomeResponses:
          type: array
          items:
            $ref: '#/components/schemas/StatusUpdate'
          description: Array indicating the alerts that were successfully updated with outcomes
    Refund:
      type: object
      required:
      - amount
      - timestamp
      properties:
        amount:
          description: 'The refund amount explains the amount that has been refunded by the merchant for

            the particular alert.'
          required:
          - currencyCode
          - value
          type: object
          properties:
            value:
              maximum: 999999
              minimum: 1
              type: number
              format: double
              description: Total amount value associated with the transaction.<br>Decimal point period expected to denote the separation of the fractional suffix from the rest of the  amount, if applicable for the currency. Decimal point period must not be the first character. Examples:<br>- USD exponent is 2, so the $250 USD value should be represented as 250.00, 34&cent; USD value should be represented as 0.34<br>- JPY exponent is 0, so &yen;250 JPY value should be represented as 250
              example: 361.56
            currencyCode:
              maxLength: 3
              minLength: 3
              type: string
              description: Alphabetic currency code associated with the value in ISO 4217 format
              example: USD
        type:
          type: string
          maxLength: 9
          minLength: 6
          description: 'It shows how the refund has been completed. The values can be either refund or

            voucher. Allowed values for refund type

            - REFUND

            - VOUCHER

            - POINTS

            - GIFT_CARD'
          example: REFUND
        timestamp:
          maxLength: 25
          minLength: 10
          type: string
          description: Date, time, and time zone of the transaction (e.g., 2020-06-18T17:11:05-05:00), OR<br>Date and time of the transaction in Coordinated Universal Time (UTC) (e.g., 2020-06-18T17:11:05+00:00), OR<br>If time or time zone is unknown, then the date of the transaction (e.g., 2020-06-18). ISO 8601 format
          example: '2021-06-18T17:11:05.000Z'
        transactionId:
          type: string
          maxLength: 64
          minLength: 1
          description: "The id will represent the transaction for the amount refunded.\n  This will be an alphanumeric value."
          example: 23aer543245678984ew39awse0
        acquirerReferenceNumber:
          type: string
          maxLength: 24
          minLength: 1
          description: The acquirer's reference number is related to the refund. It is a unique 23/24 digit number that tags a card transaction when it goes from the merchant's bank (the acquiring bank) through the card scheme to the cardholder's bank (the issuer). This is represented by Mastercard DE 31 (clearing.)
          example: 9.876543245678987e+22
    AmountStopped:
      description: Total amount value and currency of fraud stopped
      required:
      - currencyCode
      - value
      type: object
      properties:
        value:
          maximum: 999999
          minimum: 1
          type: number
          format: double
          description: Total amount value associated with the transaction.<br>Decimal point period expected to denote the separation of the fractional suffix from the rest of the  amount, if applicable for the currency. Decimal point period must not be the first character. Examples:<br>- USD exponent is 2, so the $250 USD value should be represented as 250.00, 34&cent; USD value should be represented as 0.34<br>- JPY exponent is 0, so &yen;250 JPY value should be represented as 250
          example: 361.56
        currencyCode:
          maxLength: 3
          minLength: 3
          type: string
          description: Alphabetic currency code associated with the value in ISO 4217 format
          example: USD
    AlertId:
      type: string
      minLength: 25
      maxLength: 25
      description: Ethoca generated unique identifier for the alert.
      example: A4IM9K2MIYL9F2BPF9TWUIXTU
    Outcomes:
      type: object
      properties:
        outcomes:
          type: array
          items:
            $ref: '#/components/schemas/AlertsOutcome'
          description: Outcome indicating the action taken on the alert
    Errors:
      required:
      - Error
      type: object
      properties:
        Error:
          type: array
          description: List of error objects
          items:
            $ref: '#/components/schemas/Error'
      description: Errors object
    Error:
      type: object
      properties:
        Source:
          maxLength: 100
          minLength: 0
          type: string
          description: Source of the error
          example: Service
        ReasonCode:
          maxLength: 100
          minLength: 0
          type: string
          description: Unique code identifying the error case
          example: RESULT_CODE
        Description:
          maxLength: 1000
          minLength: 0
          type: string
          description: Short description of the error
          example: Short description of the error
        Recoverable:
          type: boolean
          description: Indicates whether this error will always be returned for this request or retrying could change the outcome
          example: false
          default: false
        Details:
          maxLength: 1000
          minLength: 0
          type: string
          description: Optional detailed description of the issue
          example: Detailed description of the error
      description: Error object
  responses:
    Forbidden:
      description: Forbidden
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    Unauthorized:
      description: Unauthorized
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    BadRequest:
      description: Bad Request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    OutcomeAcknowledgement:
      description: Success
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/OutcomeAcknowledgement'
  requestBodies:
    Outcomes:
      description: Success
      required: true
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Outcomes'
Mastercard Alert Outcomes API

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