Linode Attachments API

Mange any attachments you may need to include with your support tickets, such as log entry files and screenshot images.

Business capability
Customer Inquiry Management BC-430.10

Operations 1

POST /{apiVersion}/support/tickets/{ticketId}/attachments Create a support ticket attachment #

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OpenAPI Specification

linode-attachments-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  description: Add a Cloud Computing instance so you can build, release, and scale applications faster with virtual machines.
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  title: 'Akamai: Linode Attachments API'
  version: 4.229.1
servers:
- url: https://api.linode.com
tags:
- description: Mange any attachments you may need to include with your support tickets, such as log entry files and screenshot images.
  name: Attachments
paths:
  /{apiVersion}/support/tickets/{ticketId}/attachments:
    parameters:
    - description: __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta.
      example: '{{apiVersion}}'
      in: path
      name: apiVersion
      required: true
      schema:
        enum:
        - v4
        - v4beta
        example: v4
        type: string
      x-akamai:
        file-path: parameters/api-version-path.yaml
    - description: The ID of the support ticket.
      example: '{{ticketId}}'
      in: path
      name: ticketId
      required: true
      schema:
        example: 281
        type: integer
      x-akamai:
        file-path: parameters/ticket-id.yaml
    x-akamai:
      file-path: paths/ticket-attachments.yaml
      path-info: /{apiVersion}/support/tickets/{ticketId}/attachments
    x-linode-cli-command: tickets
    post:
      description: 'Adds a file attachment to an open support ticket on your account. Use an attachment to help customer support resolve your ticket. The file attachment is submitted in the request as `multipart/form-data` type. Accepted file extensions include: `.gif`, `.jpg`, `.jpeg`, `.pjpg`, `.pjpeg`, `.tif`, `.tiff`, `.png`, `.pdf`, or `.txt`.


        **Permissions and scopes**


        To call this operation, you need the following:


        - **OAuth scopes**. Your user needs these scopes assigned. Learn more.


        - Scopes: `account:read_write`'
      externalDocs:
        description: See documentation for this operation in Akamai's Linode API
        url: https://techdocs.akamai.com/linode-api/reference/post-ticket-attachment
      operationId: post-ticket-attachment
      requestBody:
        content:
          multipart/form-data:
            schema:
              additionalProperties: false
              properties:
                file:
                  description: The local, absolute path to the file you want to attach to your support ticket.
                  example: /Users/LinodeGuy/pictures/screen_shot.jpg
                  type: string
              required:
              - file
              x-akamai:
                file-path: schemas/attachment-add-form-data.yaml
        required: true
      responses:
        '200':
          content:
            application/json:
              example: {}
              schema:
                description: The API responds with an empty object.
                maxProperties: 0
                type: object
                x-akamai:
                  file-path: schemas/added-empty-obj.yaml
          description: Attachment created.
        default:
          content:
            application/json:
              example:
                errors:
                - reason: Invalid JSON
              schema:
                additionalProperties: false
                properties:
                  errors:
                    description: Any warnings associated with a response.
                    items:
                      additionalProperties: false
                      description: An object for describing a single error that occurred during the processing of a request.
                      properties:
                        field:
                          description: The field in the request that caused this error. This may be a path, separated by periods in the case of nested fields. In some cases this may come back as `null` if the error is not specific to any single element of the request.
                          example: fieldname
                          type: string
                        reason:
                          description: What happened to cause this error. In most cases, this can be fixed immediately by changing the data you sent in the request, but in some cases you will be instructed to [Open a support ticket](https://techdocs.akamai.com/linode-api/reference/post-ticket) or perform some other action before you can complete the request successfully.
                          example: fieldname must be a valid value
                          type: string
                      type: object
                      x-akamai:
                        file-path: schemas/error-object.yaml
                    type: array
                type: object
          description: See [Errors](https://techdocs.akamai.com/linode-api/reference/errors) for the range of possible error response codes.
      security:
      - personalAccessToken: []
      - oauth:
        - account:read_write
      summary: Create a support ticket attachment
      tags:
      - Attachments
      x-akamai:
        tabs:
        - syntax: account:read_write
          title: OAuth scopes
          url: https://techdocs.akamai.com/linode-api/reference/get-started#oauth
      x-linode-cli-action: upload-attachment
      x-linode-cli-skip: true
      x-linode-grant: read_write
components:
  securitySchemes:
    oauth:
      flows:
        authorizationCode:
          authorizationUrl: https://login.linode.com/oauth/authorize
          scopes:
            account:read_only: Allows access to GET information about your account.
            account:read_write: Allows access to all endpoints related to your account.
            child_account:read_only: Allows access to GET information about deprecated parent/child operations.
            child_account:read_write: Allows access to deprecated parent/child operations.
            databases:read_only: Allows access to GET information about databases.
            databases:read_write: Allows access to all endpoints related to databases.
            domains:read_only: Allows access to GET Domains on your account.
            domains:read_write: Allows access to all Domain endpoints.
            events:read_only: Allows access to GET your Events.
            events:read_write: Allows access to all endpoints related to your Events.
            firewall:read_only: Allows access to GET information about your Firewalls.
            firewall:read_write: Allows access to all Firewall endpoints.
            images:read_only: Allows access to GET your Images.
            images:read_write: Allows access to all endpoints related to your Images.
            ips:read_only: Allows access to GET your ips.
            ips:read_write: Allows access to all endpoints related to your ips.
            linodes:read_only: Allows access to GET Linodes on your account.
            linodes:read_write: Allow access to all endpoints related to your Linodes.
            lke:read_only: Allows access to GET LKE Clusters on your account.
            lke:read_write: Allows access to all endpoints related to LKE Clusters on your account.
            longview:read_only: Allows access to GET your Longview Clients.
            longview:read_write: Allows access to all endpoints related to your Longview Clients.
            monitor:read_only: Allows access to Monitor (Akamai Cloud Pulse) data.
            monitor:read_write: Allows access to GET Monitor (Akamai Cloud Pulse) data.
            nodebalancers:read_only: Allows access to GET NodeBalancers on your account.
            nodebalancers:read_write: Allows access to all NodeBalancer endpoints.
            object_storage:read_only: Allows access to GET information related to your Object Storage.
            object_storage:read_write: Allows access to all Object Storage endpoints.
            stackscripts:read_only: Allows access to GET your StackScripts.
            stackscripts:read_write: Allows access to all endpoints related to your StackScripts.
            volumes:read_only: Allows access to GET your Volumes.
            volumes:read_write: Allows access to all endpoints related to your Volumes.
            vpc:read_write: Allows access to all endpoints related to VPC and Subnet creation, updating, and deletion.
          tokenUrl: https://login.linode.com/oauth/token
      type: oauth2
    personalAccessToken:
      scheme: bearer
      type: http
externalDocs:
  description: See documentation for Akamai's Linode API
  url: https://techdocs.akamai.com/linode-api/reference
x-readme:
  explorer-enabled: false
  samples-languages:
  - curl
  - python
  - node