Kaseya

Kaseya /v2/alert API

Operations on alerts

GitHub OpenAPI

Operations 4

POST /v2/alert/{alertUid}/unmute Alerts can no longer be un-muted, as of the 8.9.0 release. #
POST /v2/alert/{alertUid}/resolve Resolves the alert identified by the given alert Uid. #
POST /v2/alert/{alertUid}/mute Alerts can no longer be muted, as of the 8.9.0 release. #
GET /v2/alert/{alertUid} Fetches data of the alert identified by the given alert Uid. #

Documentation

📖
Documentation
https://help.bms.kaseya.com/help/Content/BMS%20API/bms-api-v2-bms-rest-apis.html
📖
APIReference
https://api.bms.kaseya.com/swagger/index.html
📖
Documentation
https://ww2.autotask.net/help/developerhelp/Content/APIs/REST/REST_API_Home.htm
📖
APIReference
https://webservices2.autotask.net/atservicesrest/swagger/ui/index
📖
Authentication
https://ww2.autotask.net/help/developerhelp/Content/APIs/REST/General_Topics/REST_Security_Auth.htm
📖
RateLimits
https://www.autotask.net/help/developerhelp/Content/APIs/REST/General_Topics/REST_Thresholds_Limits.htm
📖
Documentation
https://rmm.datto.com/help/en/Content/2SETUP/APIv2.htm
📖
APIReference
https://syrah-api.centrastage.net/api/swagger-ui/index.html
📖
RateLimits
https://raw.githubusercontent.com/api-evangelist/kaseya/refs/heads/main/rate-limits/kaseya-rate-limits.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/kaseya/refs/heads/main/openapi/kaseya-v2-alert-api-openapi.yml

Other Resources

🔗
Console
https://api.bms.kaseya.com/swagger/index.html
🔗
Webhooks
https://help.bms.kaseya.com/help/Content/Integration/bms_webhook_integration.htm

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OpenAPI Specification

kaseya-v2-alert-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Datto RMM /v2/alert API
  description: Datto RMM (Remote Monitoring and Management) REST API
  license:
    name: '©Datto, Inc. - All rights reserved. '
    url: http://www.datto.com/
  version: 2.0.0 (Build 235_0add0e4d537431f30405d568ccb46b6d7af1f183)
servers:
- url: https://syrah-api.centrastage.net/api
  description: Generated server url
tags:
- name: /v2/alert
  description: Operations on alerts
paths:
  /v2/alert/{alertUid}/unmute:
    post:
      tags:
      - /v2/alert
      summary: Alerts can no longer be un-muted, as of the 8.9.0 release.
      operationId: unmuteAlert
      parameters:
      - name: alertUid
        in: path
        required: true
        schema:
          type: string
      responses:
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 500
                error: Internal Server Error
                path: /v2/alert/{alertUid}/unmute
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 409
                error: Conflict
                path: /v2/alert/{alertUid}/unmute
        '200':
          description: OK
      deprecated: true
  /v2/alert/{alertUid}/resolve:
    post:
      tags:
      - /v2/alert
      summary: Resolves the alert identified by the given alert Uid.
      operationId: resolveAlert
      parameters:
      - name: alertUid
        in: path
        required: true
        schema:
          type: string
      responses:
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 500
                error: Internal Server Error
                path: /v2/alert/{alertUid}/resolve
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 409
                error: Conflict
                path: /v2/alert/{alertUid}/resolve
        '403':
          description: Authenticated user doesn't have access to this resource.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 403
                error: Forbidden
                path: /v2/alert/{alertUid}/resolve
        '401':
          description: Request can not be authorized.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 401
                error: Unauthorized
                path: /v2/alert/{alertUid}/resolve
        '200':
          description: OK
  /v2/alert/{alertUid}/mute:
    post:
      tags:
      - /v2/alert
      summary: Alerts can no longer be muted, as of the 8.9.0 release.
      operationId: muteAlert
      parameters:
      - name: alertUid
        in: path
        required: true
        schema:
          type: string
      responses:
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 500
                error: Internal Server Error
                path: /v2/alert/{alertUid}/mute
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 409
                error: Conflict
                path: /v2/alert/{alertUid}/mute
        '200':
          description: OK
      deprecated: true
  /v2/alert/{alertUid}:
    get:
      tags:
      - /v2/alert
      summary: Fetches data of the alert identified by the given alert Uid.
      operationId: getAlert
      parameters:
      - name: alertUid
        in: path
        required: true
        schema:
          type: string
      responses:
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 500
                error: Internal Server Error
                path: /v2/alert/{alertUid}
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 409
                error: Conflict
                path: /v2/alert/{alertUid}
        '403':
          description: Authenticated user doesn't have access to this resource.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 403
                error: Forbidden
                path: /v2/alert/{alertUid}
        '401':
          description: Request can not be authorized.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                timestamp: 1781181715656
                status: 401
                error: Unauthorized
                path: /v2/alert/{alertUid}
        '200':
          description: OK
          content:
            application/json:
              schema:
                description: Alert data
                properties:
                  alertUid:
                    type: string
                  priority:
                    type: string
                    enum:
                    - Critical
                    - High
                    - Moderate
                    - Low
                    - Information
                    - Unknown
                  diagnostics:
                    type: string
                  resolved:
                    type: boolean
                  resolvedBy:
                    type: string
                  resolvedOn:
                    type: string
                    format: date-time
                  muted:
                    type: boolean
                  ticketNumber:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  alertMonitorInfo:
                    $ref: '#/components/schemas/AlertMonitorInfo'
                  alertContext:
                    $ref: '#/components/schemas/AlertContext'
                  alertSourceInfo:
                    $ref: '#/components/schemas/AlertSourceInfo'
                  responseActions:
                    type: array
                    items:
                      $ref: '#/components/schemas/ResponseAction'
                  autoresolveMins:
                    type: integer
                    format: int32
components:
  schemas:
    AlertContext:
      discriminator:
        propertyName: '@class'
      properties:
        '@class':
          type: string
      required:
      - '@class'
    ErrorResponse:
      description: Default error response body
      properties:
        timestamp:
          type: integer
          format: int64
          description: Epoch millis when the error occurred
        status:
          type: integer
          format: int32
          description: HTTP status code
        error:
          type: string
          description: HTTP reason phrase
        path:
          type: string
          description: Request path that produced the error
    AlertMonitorInfo:
      type: object
      description: Alert monitor information
      properties:
        sendsEmails:
          type: boolean
        createsTicket:
          type: boolean
    ResponseAction:
      type: object
      properties:
        actionTime:
          type: string
          format: date-time
        actionType:
          type: string
          enum:
          - EMAIL_SENT
          - EMAIL_SEND_ERROR
          - TICKET_PENDING
          - TICKET_CREATED
          - TICKET_CREATION_ERROR
          - TICKET_CLOSED_CALL
          - COMPONENT
          - WEBHOOK_EXECUTED
          - WEBHOOK_EXECUTION_ERROR
        description:
          type: string
        actionReference:
          type: string
        actionReferenceInt:
          type: string
    AlertSourceInfo:
      type: object
      description: Alert source information data
      properties:
        deviceUid:
          type: string
        deviceName:
          type: string
        siteUid:
          type: string
        siteName:
          type: string