Karbon Webhook Subscriptions API

openapi: 3.2.0
info:
  title: Karbonhq Webhook Subscriptions API
  version: v3
  contact:
    name: API Support
    url: https://developers.karbonhq.com/issues/
  license:
    name: Apache 2.0
    url: http://www.apache.org/licenses/LICENSE-2.0.html
  termsOfService: https://karbonhq.com/terms-of-use/
  description: 'Operations tagged Webhook Subscriptions across 2 of this provider''s published API definitions: KarbonAPI.json, karbonhq-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://api.karbonhq.com
  description: The production API server
security:
- ApiKeyAuth: []
  BearerAuth: []
tags:
- name: Webhook Subscriptions
  description: 'Integrate your system with Karbon to receive changes made to your data in Karbon.


    Note: Webhook payloads take the following form:


    ```JSON

    {

    "ResourcePermaKey": "{EntityKey}",

    "ResourceType": "{EntityType}",

    "ActionType": "{ActionType}"

    "TimeStamp": "{YYYY-MM-DDTHH:mm:ssZ}"

    }

    ```'
paths:
  /v3/WebhookSubscriptions/{WebhookType}:
    get:
      tags:
      - Webhook Subscriptions
      summary: Gets a Webhook Subscription
      parameters:
      - required: true
        in: path
        name: WebhookType
        schema:
          type: string
          enum:
          - Contact
          - CustomField
          - Work
          - Note
          - User
          - IntegrationTask
          - Invoice
          - EstimateSummary
          - Multi
        example: Contact
        description: The type of Karbon entity, which the Webhook Subscription must be associated with. Use `Multi` to retrieve the multi-type subscription created via `WebhookTypes`.
      description: 'Use the `GET` method on this endpoint to receive the details of a Webhook Subscriptions associated with the Karbon entity specified using the `WebhookType`.


        **Only one** Webhook Subscription can exist per entity.


        **Polling cadence:** a subscription is not expected to be recreated regularly. Check it exists with `GET` at most every 3-4 hours, and only `POST` a replacement if that check returns `404`.'
      operationId: getWebhookSubscriptionsByWebhookType
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetWebhookSubscriptions'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceNotFound'
              examples:
                Unauthorized Access:
                  $ref: '#/components/examples/UnauthorizedAccess'
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                No existing Subscriptions:
                  $ref: '#/components/examples/Webhook_Subscription_Key_Not_Found_404'
                Invalid Subscription Type:
                  $ref: '#/components/examples/Webhook_Subscription_Type_Not_Found_404'
                HTTP Resource Not Found:
                  $ref: '#/components/examples/HTTP_Resource_Not_Found'
        '429':
          description: Rate Limit Exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitErrorMessage'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Undefined Error:
                  $ref: '#/components/examples/elongated_5001'
    delete:
      tags:
      - Webhook Subscriptions
      summary: Deletes a Webhook Subscription
      parameters:
      - required: true
        in: path
        name: WebhookType
        schema:
          type: string
          enum:
          - Contact
          - CustomField
          - Work
          - Note
          - User
          - IntegrationTask
          - Invoice
          - EstimateSummary
          - Multi
        example: Contact
        description: The type of Karbon entity, which the Webhook Subscription must be associated with. Use `Multi` to delete the multi-type subscription created via `WebhookTypes`.
      description: Use the `DELETE` method on this endpoint to delete a Webhook Subscription associated with the Karbon entity specified using the `WebhookType`.
      operationId: delWebhookSubscriptionsByWebhookType
      responses:
        '204':
          description: No Content
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceNotFound'
              examples:
                Unauthorized Access:
                  $ref: '#/components/examples/UnauthorizedAccess'
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Invalid Subscription Type:
                  $ref: '#/components/examples/Webhook_Subscription_Type_Not_Found_404'
        '429':
          description: Rate Limit Exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitErrorMessage'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Undefined Error:
                  $ref: '#/components/examples/elongated_5001'
    patch:
      tags:
      - Webhook Subscriptions
      summary: Updates the multi-type Webhook Subscription's subscribed types
      description: Use the `PATCH` method on this endpoint to replace the full set of `WebhookTypes` on the multi-type Webhook Subscription. This is a whole-list replace, not a merge. Only applies to the multi-type subscription addressed at `/v3/WebhookSubscriptions/Multi`.
      operationId: patchWebhookSubscription
      parameters:
      - required: true
        in: path
        name: WebhookType
        schema:
          type: string
          enum:
          - Multi
        example: Multi
        description: Must be `Multi` — this action only applies to the multi-type Webhook Subscription.
      requestBody:
        description: The full replacement set of subscribed resource types.
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                WebhookTypes:
                  type: array
                  items:
                    type: string
                    enum:
                    - Contact
                    - CustomField
                    - Work
                    - Note
                    - User
                    - IntegrationTask
                    - Invoice
                    - EstimateSummary
                  description: The full replacement set of resource types this subscription receives notifications for.
                  example:
                  - Contact
                  - Work
                  - Note
      responses:
        '204':
          description: No Content
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceNotFound'
              examples:
                Unauthorized Access:
                  $ref: '#/components/examples/UnauthorizedAccess'
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                No existing multi-type subscription:
                  value:
                    error:
                      code: '4004'
                      message: No existing multi-type webhook subscription. Create one via WebhookTypes first.
        '429':
          description: Rate Limit Exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitErrorMessage'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
    servers:
    - url: https://api.karbonhq.com
      description: The production API server
  /v3/WebhookSubscriptions:
    post:
      tags:
      - Webhook Subscriptions
      summary: Creates a new Webhook Subscription
      description: 'Use the `POST` method on create and associate a Webhook Subscriptions with a Karbon entity.


        You can create **only one** Webhook Subcription per entity.


        Payload delivery for a webhook subscription will be retried 10 times, with increasing delays. If unsuccessful after 10 tries (no 2xx HTTP response), the subscription ends and needs to be recreated to receive further updates.


        **Do not call this on every poll.** A subscription lasts until it''s deleted or auto-cancelled after 10 failed deliveries — check with `GET /v3/WebhookSubscriptions/{WebhookType}` at most every 3-4 hours and only `POST` here when that check returns `404`. Repeatedly recreating an already-active subscription is unnecessary load on both sides.'
      operationId: createWebhookSubscription
      responses:
        '201':
          description: Created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetWebhookSubscriptions'
          headers:
            Location:
              description: The endpoint URL to the newly created Webhook Subscription.
              schema:
                type: string
                example: https://api.karbonhq.com/v3/WebhookSubscriptions('https://example.com/webhook')
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Incorrect or Missing Data:
                  $ref: '#/components/examples/Missing_Create_Data'
                Unsupported Option:
                  $ref: '#/components/examples/Unsupported_option'
                Bad Model:
                  $ref: '#/components/examples/Bad_Model'
                Invalid Subscription Type:
                  $ref: '#/components/examples/Webhook_Subscription_Type_Not_Found_404'
                WebhookType and WebhookTypes both provided:
                  value:
                    error:
                      code: '4002'
                      message: Provide either WebhookType or WebhookTypes, not both
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceNotFound'
              examples:
                Unauthorized Access:
                  $ref: '#/components/examples/UnauthorizedAccess'
        '429':
          description: Rate Limit Exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitErrorMessage'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Undefined Error:
                  $ref: '#/components/examples/elongated_5001'
      requestBody:
        description: Refer to the table below for more information on each field in the request body. Provide either `WebhookType` (single-type subscription) or `WebhookTypes` (multi-type subscription) — not both.
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                TargetUrl:
                  type: string
                  required: true
                  format: uri
                  description: The URL to your server that is waiting to receive information about the `WebhookType` from Karbon
                  example: https://example.com/webhook
                  maxLength: 2000
                WebhookType:
                  type: string
                  enum:
                  - Contact
                  - CustomField
                  - Work
                  - Note
                  - User
                  - IntegrationTask
                  - Invoice
                  - EstimateSummary
                  description: The type of Karbon entity which the Webhook Subscription is associated with. To receive ClientGroup, Contact and Organization updates, pass WebhookType as `Contact`. To receive Custom Field value updates, pass WebhookType as `CustomField`. To receive WorkItem updates, pass WebhookType as `Work`. To receive Note and NoteComment updates, pass WebhookType as `Note`. To receive an update when a User has accepted an invite to Karbon, pass WebhookType as `User`. To receive an update when an Invoice changes status, pass WebhookType as `Invoice`. To receive an update when an EstimateSummary is updated, pass WebhookType as `EstimateSummary`. Integration partners using the Integration Task feature can use `IntegrationTask` as the webhook subscription type to receive a notification when an integration task is added to a Work Item or a new Work Item is created from a Work Template that contains one or more Integraition Tasks. Mutually exclusive with `WebhookTypes`.
                  example: Contact
                WebhookTypes:
                  type: array
                  items:
                    type: string
                    enum:
                    - Contact
                    - CustomField
                    - Work
                    - Note
                    - User
                    - IntegrationTask
                    - Invoice
                    - EstimateSummary
                  description: Creates a multi-type subscription covering this set of resource types under one subscription with one `TargetUrl`, addressed afterwards at `/v3/WebhookSubscriptions/Multi`. Mutually exclusive with `WebhookType` — providing both returns a 400. There can only be one multi-type subscription per API application.
                  example:
                  - Contact
                  - Work
                SigningKey:
                  oneOf:
                  - type: string
                    minLength: 16
                    pattern: ^[A-Za-z0-9-_]+$
                    example: 96434E14-3C96-4F07-9FC2-CCC736827309
                  - type: 'null'
                  description: An optional key that will be used to sign webhook payloads, may contain letters, numbers, dashes or underscores
                BatchSize:
                  type: integer
                  minimum: 1
                  maximum: 100
                  description: The number of notifications to accumulate before delivering them together as a JSON array in a single `POST`. A hard cap — once a batch reaches this size, further events start a new batch. Omit, or set to `1`, to keep the existing payload format of one notification object per `POST`. Applies to both single-type and multi-type subscriptions.
                  example: 10
                BatchMaxDelaySeconds:
                  type: integer
                  description: An additional delay, in seconds, added on top of the standard 60-second dispatch window before a batch is sent. `0` means no extra delay beyond that window. Only applies when `BatchSize` is set to more than `1`.
                  example: 0
    delete:
      tags:
      - Webhook Subscriptions
      summary: Deletes all Webhook Subscriptions
      description: Use the `DELETE` method on this endpoint to delete all Webhook Subscriptions associated with Contact, Work, and Note.
      operationId: delAllWebhookSubscriptions
      responses:
        '204':
          description: No Content
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ResourceNotFound'
              examples:
                Unauthorized Access:
                  $ref: '#/components/examples/UnauthorizedAccess'
        '429':
          description: Rate Limit Exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitErrorMessage'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorMessages'
              examples:
                Undefined Error:
                  $ref: '#/components/examples/elongated_5001'
    servers:
    - url: https://api.karbonhq.com
      description: The production API server
components:
  examples:
    Unsupported_option:
      description: The error returned when the query option in a request is not allowed for by the API
      value:
        error:
          code: '4002'
          message: Query option '<Option Name>' is not allowed. To allow it, set the 'AllowedQueryOptions' property on EnableQueryAttribute or QueryValidationSettings.
    Webhook_Subscription_Key_Not_Found_404:
      description: The error returned when a Webhook Subscription request cannot be fulfilled because there are no Webhook Subscriptions for the provided Webhook Type
      value:
        error:
          code: '4004'
          message: No existing webhook subscription for Contact
    Webhook_Subscription_Type_Not_Found_404:
      description: The error returned when a Webhook Subscription request cannot be fulfilled because the provided Webhook Type is not one of the valid types
      value:
        error:
          code: '4004'
          message: 'No Webhook Type found for the provided WebhookType input value : <Input type>. Valid WebhookTypes are Contact, Work, Note'
    elongated_5001:
      description: A response shown when the API encounters an exception
      value:
        error:
          code: '5001'
          message: Unexpected Internal Error. Please contact Karbon HQ Technical support with API Request Id of 63792674374107265425.
    Missing_Create_Data:
      description: The error returned when the request payload is missing a required value
      value:
        error:
          code: '4005'
          message: 'Required payload data is missing: <Entity>'
    Bad_Model:
      description: A response shown when a badly formed Webhook Subscription request is sent
      value:
        error:
          code: '4002'
          message: WebhookSubscription model cannot be null.
    HTTP_Resource_Not_Found:
      description: The error returned when the request path and request method does not match any configured API path and method
      value:
        error:
          code: '4002'
          message: No HTTP resource was found that matches the request URI 'http://api.karbonhq.com/v3/<endpoint>
    UnauthorizedAccess:
      description: A generic response shown when the API cannot confirm the authentication creditials provided
      value:
        error:
          statusCode: '401'
          message: JWT not present.
  schemas:
    ResourceNotFound:
      description: A generic response shown when the API cannot find a requested entity
      type: object
      properties:
        statusCode:
          type:
          - string
          - 'null'
          description: The generic HTTP Error code
          example: '404'
        message:
          type: string
          description: The error message
          example: Resource not found
    RateLimitErrorMessage:
      description: The error message returned when the API rate limit is hit
      type: object
      properties:
        statusCode:
          type:
          - string
          - 'null'
          description: The generic HTTP Error code
          example: '429'
        message:
          type: string
          description: The error message
          example: Rate limit is exceeded. Try again in 10 seconds.
    GetWebhookSubscriptions:
      description: The details of a specific Webhook Subscription
      type: object
      properties:
        '@odata.context':
          type: string
          description: The information about Karbon controllers generating this response
          example: https://api.karbonhq.com/v3/$metadata#WebhookSubscriptions/$entity
        TargetUrl:
          type: string
          description: The URL to your server that is waiting to receive information about the `WebhookType` from Karbon
          example: https://example.com/webhook
          maxLength: 2000
        WebhookType:
          type:
          - string
          - 'null'
          description: The type of Karbon entity, which the Webhook Subscription is associated with. `Multi` on the response to the `POST` that created a multi-type subscription; `null` when that same subscription is retrieved afterwards via `GET` — use `WebhookTypes` instead.
          example: Contact
          enum:
          - Contact
          - CustomField
          - Work
          - Note
          - User
          - IntegrationTask
          - Invoice
          - EstimateSummary
          - Multi
          - null
        WebhookTypes:
          type: array
          items:
            type: string
          description: Present on a multi-type subscription. The set of resource types this subscription receives notifications for.
          example:
          - Contact
          - Work
        BatchSize:
          type: integer
          description: The number of notifications accumulated before delivery as a single batch.
        BatchMaxDelaySeconds:
          type: integer
          description: The additional delay, in seconds, applied on top of the standard 60-second dispatch window before a batch is sent.
    ErrorMessages:
      description: The details of an error associated with an API request
      required:
      - error
      type: object
      properties:
        error:
          required:
          - code
          - message
          type: object
          properties:
            code:
              type: string
              example: '4004'
              description: A Karbon-generated code to identify the error
            message:
              type: string
              example: The record could not be found
              description: The error message
  securitySchemes:
    BearerAuth:
      description: The Application ID for your API application, supplied by secure message when your Application is first registered
      type: http
      scheme: bearer
      bearerFormat: JWT
    ApiKeyAuth:
      description: The AccessKey for your API application, found inside the Settings > Connected Apps section in Karbon
      type: apiKey
      in: header
      name: AccessKey
externalDocs:
  description: Karbon Developers - API release notes
  url: https://developers.karbonhq.com/release-notes/
x-refined-from:
- KarbonAPI.json
- karbonhq-openapi.yml