Juniper Networks MSPs SLEs API

openapi: 3.2.0
info:
  title: Mist MSPs SLEs API
  description: '> Version: **2607.1.1**

    >

    > Date: **August 17, 2026**


    NOTE:

    Some important API changes will be introduced.'
  contact:
    name: Thomas Munzer
    email: tmunzer@juniper.net
  version: 2607.1.1
servers:
- url: https://api.mist.com
  variables: {}
- url: https://api.gc1.mist.com
  variables: {}
- url: https://api.ac2.mist.com
  variables: {}
- url: https://api.gc2.mist.com
  variables: {}
- url: https://api.gc4.mist.com
  variables: {}
- url: https://api.eu.mist.com
  variables: {}
- url: https://api.gc3.mist.com
  variables: {}
- url: https://api.ac6.mist.com
  variables: {}
- url: https://api.gc6.mist.com
  variables: {}
- url: https://api.ac5.mist.com
  variables: {}
- url: https://api.gc5.mist.com
  variables: {}
- url: https://api.gc7.mist.com
  variables: {}
security:
- apiToken: []
- csrfToken: []
tags:
- name: MSPs SLEs
  description: SLEs, or Service-Level Expectations, are metrics used to monitor and report on the user experience of a Wireless, Wired or Wan network.
paths:
  /api/v1/msps/{msp_id}/insights/{metric}:
    parameters: []
    get:
      tags:
      - MSPs SLEs
      summary: getMspSle
      description: Return MSP-level SLE insight metrics for the selected metric and time range. Depending on the metric, the response can include all organizations or the worst-performing organizations in the MSP.
      operationId: getMspSle
      parameters:
      - name: msp_id
        in: path
        description: ''
        required: true
        schema:
          type: string
          contentEncoding: uuid
          examples:
          - 000000ab-00ab-00ab-00ab-0000000000ab
      - name: metric
        in: path
        description: See [List Insight Metrics]($e/Constants%20Definitions/listInsightMetrics) for available metrics
        required: true
        schema:
          type: string
      - name: sle
        in: query
        description: See [List Insight Metrics]($e/Constants%20Definitions/listInsightMetrics) for more details
        style: form
        explode: true
        schema:
          type: string
      - name: duration
        in: query
        description: Time range duration for the query, using relative units such as `10m`, `7d`, or `2w`
        style: form
        explode: true
        schema:
          type: string
          default: 1d
          examples:
          - 10m
      - name: interval
        in: query
        description: Aggregation works by giving a time range plus interval (e.g. 1d, 1h, 10m) where aggregation function would be applied to.
        style: form
        explode: true
        schema:
          type: string
          examples:
          - 10m
      - name: start
        in: query
        description: Lower bound of the time range, as an epoch timestamp in seconds or a relative value such as `-1d` or `-1w`
        style: form
        explode: true
        schema:
          type: string
      - name: end
        in: query
        description: Upper bound of the time range, as an epoch timestamp in seconds or a relative value such as `-1d`, `-2h`, or `now`
        style: form
        explode: true
        schema:
          type: string
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/insight_metrics'
                - description: Insight metric response for a requested time range and aggregation interval
                  examples:
                  - end: 1643706000
                    interval: 3600
                    limit: 100
                    results:
                    - ap-availability: 0.9919400860511628
                      ap-health: 0.967607512909879
                      capacity: 0.7484652273070254
                      coverage: 0.91217567374857
                      num_aps: 13
                      num_clients: 12
                      org_id: ab0aca7a-d45c-469b-b3bb-4fe240642d0b
                      roaming: 0.991735537682683
                      roaming-exp: 0.991735537682683
                      successful-connect: 0.46052632135780236
                      throughput: 0.6775702123846302
                      time-to-connect: 0.9349112447196916
                    - ap-availability: 0.9990384613092129
                      ap-health: 0.48201754375507955
                      capacity: 0.9702673450306101
                      coverage: 0.8335392334930375
                      num_aps: 1
                      num_clients: 6
                      org_id: 49ff76e0-a283-4e7d-b38d-041f1e9aff3c
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 1
                    - ap-availability: 1
                      ap-health: 0.982456140612301
                      capacity: 1
                      coverage: 0.9276041182442488
                      num_aps: 2
                      num_clients: 3
                      org_id: 9b9b48f1-15a4-459e-86cc-9cbec9005983
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 1
                      time-to-connect: 0.8125
                    - ap-availability: 0.9981132070973234
                      ap-health: 0.9991228068084047
                      capacity: 1
                      coverage: 1
                      num_aps: 1
                      num_clients: 0
                      org_id: eb0e1671-7a6b-472b-94c3-c187dafe5274
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 0.5
                    start: 1643670000
                contentMediaType: application/json
              examples:
                Orgs Sle:
                  value:
                    end: 1643706000
                    interval: 3600
                    limit: 100
                    results:
                    - ap-availability: 0.9919400860511628
                      ap-health: 0.967607512909879
                      capacity: 0.7484652273070254
                      coverage: 0.91217567374857
                      num_aps: 13
                      num_clients: 12
                      org_id: ab0aca7a-d45c-469b-b3bb-4fe240642d0b
                      roaming: 0.991735537682683
                      roaming-exp: 0.991735537682683
                      successful-connect: 0.46052632135780236
                      throughput: 0.6775702123846302
                      time-to-connect: 0.9349112447196916
                    - ap-availability: 0.9990384613092129
                      ap-health: 0.48201754375507955
                      capacity: 0.9702673450306101
                      coverage: 0.8335392334930375
                      num_aps: 1
                      num_clients: 6
                      org_id: 49ff76e0-a283-4e7d-b38d-041f1e9aff3c
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 1
                    - ap-availability: 1
                      ap-health: 0.982456140612301
                      capacity: 1
                      coverage: 0.9276041182442488
                      num_aps: 2
                      num_clients: 3
                      org_id: 9b9b48f1-15a4-459e-86cc-9cbec9005983
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 1
                      time-to-connect: 0.8125
                    - ap-availability: 0.9981132070973234
                      ap-health: 0.9991228068084047
                      capacity: 1
                      coverage: 1
                      num_aps: 1
                      num_clients: 0
                      org_id: eb0e1671-7a6b-472b-94c3-c187dafe5274
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 0.5
                    start: 1643670000
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/insight_metrics'
                - description: Insight metric response for a requested time range and aggregation interval
                  examples:
                  - end: 1643706000
                    interval: 3600
                    limit: 100
                    results:
                    - ap-availability: 0.9919400860511628
                      ap-health: 0.967607512909879
                      capacity: 0.7484652273070254
                      coverage: 0.91217567374857
                      num_aps: 13
                      num_clients: 12
                      org_id: ab0aca7a-d45c-469b-b3bb-4fe240642d0b
                      roaming: 0.991735537682683
                      roaming-exp: 0.991735537682683
                      successful-connect: 0.46052632135780236
                      throughput: 0.6775702123846302
                      time-to-connect: 0.9349112447196916
                    - ap-availability: 0.9990384613092129
                      ap-health: 0.48201754375507955
                      capacity: 0.9702673450306101
                      coverage: 0.8335392334930375
                      num_aps: 1
                      num_clients: 6
                      org_id: 49ff76e0-a283-4e7d-b38d-041f1e9aff3c
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 1
                    - ap-availability: 1
                      ap-health: 0.982456140612301
                      capacity: 1
                      coverage: 0.9276041182442488
                      num_aps: 2
                      num_clients: 3
                      org_id: 9b9b48f1-15a4-459e-86cc-9cbec9005983
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 1
                      time-to-connect: 0.8125
                    - ap-availability: 0.9981132070973234
                      ap-health: 0.9991228068084047
                      capacity: 1
                      coverage: 1
                      num_aps: 1
                      num_clients: 0
                      org_id: eb0e1671-7a6b-472b-94c3-c187dafe5274
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 0.5
                    start: 1643670000
                contentMediaType: application/vnd.api+json
              examples:
                Orgs Sle:
                  value:
                    end: 1643706000
                    interval: 3600
                    limit: 100
                    results:
                    - ap-availability: 0.9919400860511628
                      ap-health: 0.967607512909879
                      capacity: 0.7484652273070254
                      coverage: 0.91217567374857
                      num_aps: 13
                      num_clients: 12
                      org_id: ab0aca7a-d45c-469b-b3bb-4fe240642d0b
                      roaming: 0.991735537682683
                      roaming-exp: 0.991735537682683
                      successful-connect: 0.46052632135780236
                      throughput: 0.6775702123846302
                      time-to-connect: 0.9349112447196916
                    - ap-availability: 0.9990384613092129
                      ap-health: 0.48201754375507955
                      capacity: 0.9702673450306101
                      coverage: 0.8335392334930375
                      num_aps: 1
                      num_clients: 6
                      org_id: 49ff76e0-a283-4e7d-b38d-041f1e9aff3c
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 1
                    - ap-availability: 1
                      ap-health: 0.982456140612301
                      capacity: 1
                      coverage: 0.9276041182442488
                      num_aps: 2
                      num_clients: 3
                      org_id: 9b9b48f1-15a4-459e-86cc-9cbec9005983
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 1
                      time-to-connect: 0.8125
                    - ap-availability: 0.9981132070973234
                      ap-health: 0.9991228068084047
                      capacity: 1
                      coverage: 1
                      num_aps: 1
                      num_clients: 0
                      org_id: eb0e1671-7a6b-472b-94c3-c187dafe5274
                      roaming: 1
                      roaming-exp: 1
                      successful-connect: 1
                      throughput: 0
                      time-to-connect: 0.5
                    start: 1643670000
        '400':
          description: Bad Syntax
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http400'
                - description: Standard HTTP 400 bad request error response
                  examples:
                  - detail: 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
                contentMediaType: application/json
              examples:
                Example:
                  value:
                    detail: 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http400'
                - description: Standard HTTP 400 bad request error response
                  examples:
                  - detail: 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
                contentMediaType: application/vnd.api+json
              examples:
                Example:
                  value:
                    detail: 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
        '401':
          description: Unauthorized
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http401'
                - description: Standard HTTP 401 authentication error response
                  examples:
                  - detail: Authentication credentials were not provided.
                contentMediaType: application/json
              examples:
                Example:
                  value:
                    detail: Authentication credentials were not provided.
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http401'
                - description: Standard HTTP 401 authentication error response
                  examples:
                  - detail: Authentication credentials were not provided.
                contentMediaType: application/vnd.api+json
              examples:
                Example:
                  value:
                    detail: Authentication credentials were not provided.
        '403':
          description: Permission Denied
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http403'
                - description: Standard HTTP 403 permission error response
                  examples:
                  - detail: You do not have permission to perform this action.
                contentMediaType: application/json
              examples:
                Example:
                  value:
                    detail: You do not have permission to perform this action.
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http403'
                - description: Standard HTTP 403 permission error response
                  examples:
                  - detail: You do not have permission to perform this action.
                contentMediaType: application/vnd.api+json
              examples:
                Example:
                  value:
                    detail: You do not have permission to perform this action.
        '404':
          description: Not found. The API endpoint doesn’t exist or resource doesn’ t exist
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http404'
                - description: Standard HTTP 404 not found error response
                contentMediaType: application/json
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http404'
                - description: Standard HTTP 404 not found error response
                contentMediaType: application/vnd.api+json
        '429':
          description: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
          headers: {}
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http429'
                - description: Standard HTTP 429 rate limit error response
                  examples:
                  - detail: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
                contentMediaType: application/json
              examples:
                Example:
                  value:
                    detail: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
            application/vnd.api+json:
              schema:
                allOf:
                - $ref: '#/components/schemas/response_http429'
                - description: Standard HTTP 429 rate limit error response
                  examples:
                  - detail: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
                contentMediaType: application/vnd.api+json
              examples:
                Example:
                  value:
                    detail: Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
      deprecated: false
components:
  schemas:
    response_http403:
      title: response_http403
      type: object
      properties:
        detail:
          type: string
          description: Human-readable explanation of the permission error
          examples:
          - You do not have permission to perform this action.
      description: Standard HTTP 403 permission error response
    response_http400:
      title: response_http400
      type: object
      properties:
        detail:
          type: string
          description: Human-readable explanation of the bad request error
          examples:
          - 'JSON parse error - Expecting value: line 5 column 8 (char 56)'
      description: Standard HTTP 400 bad request error response
    insight_metrics:
      title: insight_metrics
      required:
      - end
      - interval
      - start
      type: object
      properties:
        end:
          type: integer
          description: Window end timestamp for the returned insight metrics
          contentEncoding: int32
        interval:
          type: integer
          description: Aggregation interval used for the metric results
          contentEncoding: int32
        limit:
          type: integer
          description: Maximum number of insight metric result items returned
          contentEncoding: int32
        results:
          uniqueItems: true
          type: array
          items:
            $ref: '#/components/schemas/insight_metrics_results_item'
          description: Metric result values for the requested insight metric
        start:
          type: integer
          description: Window start timestamp for the returned insight metrics
          contentEncoding: int32
      description: Insight metric response for a requested time range and aggregation interval
    response_http404:
      title: response_http404
      type: object
      properties:
        id:
          type: string
          description: Missing resource identifier, when the API includes one
      description: Standard HTTP 404 not found error response
    insight_metrics_results_item:
      anyOf:
      - type: number
      - type: object
      description: Insight metric result item, returned either as a number or an object depending on the requested metric
    response_http401:
      title: response_http401
      type: object
      properties:
        detail:
          type: string
          description: Human-readable explanation of the authentication error
          examples:
          - Authentication credentials were not provided.
      description: Standard HTTP 401 authentication error response
    response_http429:
      title: response_http429
      type: object
      properties:
        detail:
          type: string
          description: Human-readable explanation of the rate limit error
          examples:
          - Too Many Request. The API Token used for the request reached the 5000 API Calls per hour threshold
      description: Standard HTTP 429 rate limit error response
  securitySchemes:
    apiToken:
      type: apiKey
      description: "Preferred authentication method for automation and integrations. Send the API token in the HTTP `Authorization` header.\n\n**Format**:\n  `Authorization: Token {apitoken}`\n\n**Notes**:\n* An API token generated for a specific admin has the same privileges as that admin\n* An API token is automatically removed if it is not used for more than 90 days\n* SSO admins cannot generate admin API tokens. Use organization API tokens when scoped Org/Site privileges are needed."
      name: Authorization
      in: header
    csrfToken:
      type: apiKey
      description: 'Session-based authentication for browser or login/password flows. After a successful [Login]($e/Admins%20Login/login) request, Mist returns a `csrftoken` cookie. Send that value in the `X-CSRFToken` header on later API requests that use the login session.


        **Format**:

        ```

        X-CSRFToken: vwvBuq9qkqaKh7lu8tNc0gkvBfEaLAmx

        ```


        For automation, API Token authentication is preferred.'
      name: X-CSRFToken
      in: header