Convo

Convo Webhooks API

Signed POST requests to your URL when something happens in Convo (Professional and Enterprise)

GitHub OpenAPI

Operations 4

GET /api/v1/webhooks List webhooks #
POST /api/v1/webhooks Register webhook #
DELETE /api/v1/webhooks Delete webhook #
POST /api/v1/webhooks/test Test a webhook #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/itsconvo-com/openapi/itsconvo-com-webhooks-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-feedback-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-user-profile-schema.json
📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-contact-briefing-schema.json
📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-keypoints-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-unresolved-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/itsconvo-com/json-schema/itsconvo-com-calendar-event-schema.json

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OpenAPI Specification

itsconvo-com-webhooks-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Convo Webhooks API
  version: 1.0.0
  description: 'The Convo API gives your code the sales calls Convo records: transcripts, key points, coaching feedback, follow-up emails, contact briefings and webhooks. Build integrations with Zapier, Make or your own applications.


    ## Authentication

    Send `Authorization: Bearer convo_...` with a key created in the Convo desktop app under **Settings → Convo API**. Keys work on Starter, Professional and Enterprise plans.


    ## Plans

    | | Starter | Professional | Enterprise |

    |---|---|---|---|

    | API keys | 1 | 3 | 10 |

    | Requests per hour | 100 | 500 | 2,000 |

    | AI credits per month | 1,500 | 15,000 | 30,000 |

    | Webhooks | No | 3 | 999 |

    | Contacts (Convo Memory) | No | With Memory | With Memory |


    The desktop app''s AI features use the same credits. See https://docs.itsconvo.com/tiers.


    ## Rate limits

    Successful responses carry `X-RateLimit-Limit`, `X-RateLimit-Remaining` and `X-RateLimit-Reset`. Over the hourly limit you get `429 rate_limited` with `Retry-After`.'
  contact:
    email: ivan@itsconvo.com
  termsOfService: https://www.itsconvo.com/terms/api
servers:
- url: https://www.itsconvo.com
  description: Production
security:
- bearerAuth: []
tags:
- name: Webhooks
  description: Signed POST requests to your URL when something happens in Convo (Professional and Enterprise)
paths:
  /api/v1/webhooks:
    get:
      tags:
      - Webhooks
      summary: List webhooks
      description: Lists your active webhooks, newest first. Secrets are not returned. Professional and Enterprise.
      operationId: listWebhooks
      responses:
        '200':
          description: Active webhooks
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
            X-RateLimit-Reset:
              $ref: '#/components/headers/X-RateLimit-Reset'
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Webhook'
              example:
                data:
                - id: 8d3f6a52-1c4e-4b7a-9e2d-5f0b8c1a7e34
                  url: https://hooks.example.com/convo
                  events:
                  - conversation.keypoints.ready
                  - transcript.ready
                  created_at: '2026-03-10T12:00:00.000Z'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          description: Webhooks need a Professional or Enterprise plan, or the webhook limit is reached
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              example:
                error:
                  code: forbidden
                  message: Webhooks require a Professional plan or above.
        '429':
          $ref: '#/components/responses/RateLimited'
    post:
      tags:
      - Webhooks
      summary: Register webhook
      description: Registers a URL for the events you choose. The URL must use HTTPS and can't point to localhost or a private network. Professional plans can have 3 webhooks and Enterprise 999. The `secret` appears only in this response.
      operationId: createWebhook
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/WebhookCreateRequest'
      responses:
        '200':
          description: Webhook created
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
            X-RateLimit-Reset:
              $ref: '#/components/headers/X-RateLimit-Reset'
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/WebhookCreated'
              example:
                data:
                  id: wh_def456
                  url: https://hooks.example.com/convo
                  events:
                  - conversation.keypoints.ready
                  secret: whsec_a1b2c3d4e5f6...
                  createdAt: '2026-03-18T16:00:00.000Z'
        '400':
          $ref: '#/components/responses/ValidationError'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          description: Webhooks need a Professional or Enterprise plan, or the webhook limit is reached
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              example:
                error:
                  code: forbidden
                  message: Webhooks require a Professional plan or above.
        '429':
          $ref: '#/components/responses/RateLimited'
    delete:
      tags:
      - Webhooks
      summary: Delete webhook
      description: Deletes a webhook. Send its `id` in the JSON body. Works on any paid plan, so you can remove webhooks after a downgrade.
      operationId: deleteWebhook
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - id
              properties:
                id:
                  type: string
                  description: Webhook ID to delete
      responses:
        '200':
          description: Webhook deleted
          content:
            application/json:
              example:
                data:
                  id: 8d3f6a52-1c4e-4b7a-9e2d-5f0b8c1a7e34
                  deleted: true
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
            X-RateLimit-Reset:
              $ref: '#/components/headers/X-RateLimit-Reset'
        '400':
          $ref: '#/components/responses/ValidationError'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
  /api/v1/webhooks/test:
    post:
      tags:
      - Webhooks
      summary: Test a webhook
      description: 'Sends a signed `webhook.test` event to one of your webhooks and returns your server''s status code. `delivered` is true whenever your server answered, whatever the status, so check `statusCode`. If your server doesn''t answer within 10 seconds, the response is 200 with `delivered: false`.'
      operationId: testWebhook
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - webhookId
              properties:
                webhookId:
                  type: string
                  description: ID of the webhook to test
                  example: 8d3f6a52-1c4e-4b7a-9e2d-5f0b8c1a7e34
      responses:
        '200':
          description: Test result
          content:
            application/json:
              example:
                data:
                  webhookId: 8d3f6a52-1c4e-4b7a-9e2d-5f0b8c1a7e34
                  delivered: true
                  statusCode: 200
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
            X-RateLimit-Reset:
              $ref: '#/components/headers/X-RateLimit-Reset'
        '400':
          $ref: '#/components/responses/ValidationError'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          description: Webhooks need a Professional or Enterprise plan, or the webhook limit is reached
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              example:
                error:
                  code: forbidden
                  message: Webhooks require a Professional plan or above.
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
components:
  schemas:
    WebhookEvent:
      type: string
      enum:
      - conversation.created
      - conversation.updated
      - conversation.keypoints.ready
      - conversation.summary.ready
      - conversation.action_items.ready
      - conversation.feedback.ready
      - conversation.shared
      - conversation.deleted
      - transcript.ready
      - transcript.failed
      - webhook.test
    Webhook:
      type: object
      properties:
        id:
          type: string
          example: 8d3f6a52-1c4e-4b7a-9e2d-5f0b8c1a7e34
          description: Webhook ID
        url:
          type: string
          format: uri
          example: https://hooks.example.com/convo
        events:
          type: array
          items:
            $ref: '#/components/schemas/WebhookEvent'
        created_at:
          type: string
          format: date-time
    WebhookCreated:
      type: object
      properties:
        id:
          type: string
        url:
          type: string
          format: uri
        events:
          type: array
          items:
            $ref: '#/components/schemas/WebhookEvent'
        secret:
          type: string
          description: 'Signing secret: `whsec_` followed by 48 hex characters. Shown only in this response.'
          example: whsec_3c9f0e1a7b2d4c6e8f0a1b3c5d7e9f1a2b4c6d8e0f1a3b5c
        createdAt:
          type: string
          format: date-time
    WebhookCreateRequest:
      type: object
      required:
      - url
      - events
      properties:
        url:
          type: string
          format: uri
          description: An HTTPS URL. Localhost and private network addresses are refused.
          example: https://hooks.example.com/convo
        events:
          type: array
          minItems: 1
          items:
            $ref: '#/components/schemas/WebhookEvent'
    Error:
      type: object
      properties:
        error:
          type: object
          required:
          - code
          - message
          properties:
            code:
              type: string
              enum:
              - unauthorized
              - forbidden
              - not_found
              - rate_limited
              - ai_limit_exceeded
              - validation_error
              - internal_error
            message:
              type: string
  headers:
    X-RateLimit-Remaining:
      schema:
        type: integer
      description: Requests left this hour
    X-RateLimit-Limit:
      schema:
        type: integer
      description: Requests allowed per hour on your plan
    X-RateLimit-Reset:
      schema:
        type: integer
      description: Unix time in seconds of the next full hour (UTC), when the count resets
  responses:
    NotFound:
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: not_found
              message: Conversation not found
    Unauthorized:
      description: The Authorization header is missing, or the key is wrong or revoked
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: unauthorized
              message: 'Missing or invalid Authorization header. Use: Bearer <api_key>'
    RateLimited:
      description: Over your hourly request limit
      headers:
        X-RateLimit-Limit:
          $ref: '#/components/headers/X-RateLimit-Limit'
        X-RateLimit-Remaining:
          $ref: '#/components/headers/X-RateLimit-Remaining'
        X-RateLimit-Reset:
          $ref: '#/components/headers/X-RateLimit-Reset'
        Retry-After:
          schema:
            type: integer
          description: Seconds until the next full hour, when the count resets
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: rate_limited
              message: Rate limit exceeded (100 requests per hour for starter plan)
    ValidationError:
      description: A field or parameter is missing or wrong. The message names it.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: validation_error
              message: title is required and must be a non-empty string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: 'A Convo API key: `convo_` followed by 32 hex characters. Create it in the Convo desktop app under Settings → Convo API.'