Instant Reply API
Instant Reply API as documented publicly: 72 operations. Contract generated from the documentation by API Evangelist (2026-11-12); not the provider's own document.
Operations 72
PATCH
/v1/channels/{integrationId}
Set DM replies with {ai_enabled} or Instagram/Facebook comment replies with {ai_comment_replies_enabled} for only this connected account; requires automations:write.
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GET
/v1/conversations
List conversations with filters for status, channel, assignee, and cursor pagination.
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GET
/v1/conversations/{id}
Read one conversation with customer, channel, stage, tags, and latest activity.
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PATCH
/v1/conversations/{id}
Update assignment, status, tags, or routing fields for a conversation.
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POST
/v1/conversations/{id}/messages
Send a reply on the conversation's channel with messages:send and a required Idempotency-Key header.
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POST
/v1/messages
Send free-form content (1–4096 characters) with messages:send and a required Idempotency-Key header.
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GET
/v1/status
Unauthenticated database/Redis dependency health check (200 healthy, 503 degraded).
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GET
/v1/tickets
List tickets by status, priority, kind, assignee, or conversation with stable cursor pagination.
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GET
/v1/tickets/{id}
Read one ticket with lifecycle, SLA, assignment, and conversation references.
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Specifications
Schemas & Data
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-post-v1-messages-request-schema.json
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-get-v1-conversations-id-response-schema.json
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-patch-v1-conversations-id-request-schema.json
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-patch-v1-tickets-id-request-schema.json
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-post-v1-templates-id-send-request-schema.json
JSONSchema
https://artifacts.apis.io/instantreply-co/json-schema/instantreply-co-get-v1-trigger-status-id-response-schema.json