Infobip Live Chat product offers real-time chat communication with customer on your website or in through your mobile app. More information about the product you can find at Live Chat product documentation. — 1 operation path(s) and 1 webhook(s) in Infobip's published OpenAPI.
{
"openapi":"3.1.0",
"info":{
"title":"Infobip OpenAPI Specification",
"description":"OpenAPI Specification that contains all public endpoints and webhooks.",
"contact":{
"name":"Infobip support",
"email":"support@infobip.com"
},
"version":"3.210.0",
"x-generatedAt":"2026-07-23T15:23:48.980338559Z"
},
"tags":[
{
"name":"channels",
"description":"Create a perfect customer experience by using the channels your customer already use and love.\n",
"x-type":"category",
"x-displayName":"Channels"
},
{
"name":"live-chat",
"description":"Infobip Live Chat product offers real-time chat communication with customer on your website or in through your mobile app. More information about the product you can find at [Live Chat product documentation](https://www.infobip.com/docs/live-chat).",
"x-type":"product",
"x-displayName":"Live Chat"
}
],
"paths":{
"/livechat/1/widgets/{widgetId}/sessions/{sessionId}":{
"delete":{
"tags":[
"channels",
"live-chat"
],
"summary":"Invalidate customer session",
"description":"This method enables you to invalidate an [authenticated Live Chat web session](https://www.infobip.com/docs/live-chat/users-and-authentication#web-authentication).\n Session invalidation is performed whenever you wish to explicitly terminate an authenticated session, for example on user log out or due to security concerns.",
"operationId":"invalidate-customer-session",
"parameters":[
{
"name":"widgetId",
"in":"path",
"description":"Unique identifier of your widget. You can obtain the identifier from the [widget configuration page](https://portal.infobip.com/apps/livechat) or from the widget installation snippet.",
"required":true,
"style":"simple",
"explode":false,
"schema":{
"type":"string",
"format":"uuid"
}
},
{
"name":"sessionId",
"in":"path",
"description":"Unique identifier of user session to be invalidated. For more information on session identifiers, see the **SID** parameter in [personalization token](https://www.infobip.com/docs/live-chat/users-and-authentication#generate-the-personalization-token-web-authentication) documentation.",
"required":true,
"style":"simple",
"explode":false,
"schema":{
"type":"string"
}
}
],
"responses":{
"204":{
"description":"No Content"
},
"401":{
"$ref":"#/components/responses/ApiException401"
},
"403":{
"$ref":"#/components/responses/ApiException403"
},
"404":{
"$ref":"#/components/responses/ApiException404"
},
"500":{
"$ref":"#/components/responses/ApiException500"
}
},
"security":[
{
"IBSSOTokenHeader":[]
},
{
"APIKeyHeader":[]
},
{
"Basic":[]
},
{
"OAuth2":[]
}
],
"x-scopes":[
"live-chat:manage"
]
}
}
},
"components":{
"schemas":{
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardAction":{
"type":"object",
"description":"List of buttons displayed on the card.",
"discriminator":{
"propertyName":"type",
"mapping":{
"URL":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.URLCardAction",
"POSTBACK_DATA":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.PostbackCardAction"
}
},
"properties":{
"type":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardActionType"
}
},
"title":"CardAction"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardActionType":{
"type":"string",
"enum":[
"URL",
"POSTBACK_DATA"
],
"title":"CardActionType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardContent":{
"type":"object",
"description":"A list of cards within the carousel.",
"properties":{
"title":{
"type":"string",
"description":"Card title, displayed as bold text.",
"example":"Card title",
"maxLength":200,
"minLength":1
},
"description":{
"type":"string",
"description":"Card description, displayed as regular text.",
"example":"Some super cool, attention-grabbing description",
"maxLength":2000,
"minLength":1
},
"imageUrl":{
"type":"string",
"description":"Card image URL.",
"example":"https://www.infobip.com/infobip-logo.png"
},
"cardActions":{
"type":"array",
"description":"List of buttons displayed on the card.",
"items":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardAction"
},
"maxItems":4,
"minItems":0
}
},
"required":[
"description"
],
"title":"CardContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatButtonResponsePayloadType":{
"type":"string",
"description":"Button action type.",
"enum":[
"URL",
"POSTBACK"
],
"title":"LiveChatButtonResponsePayloadType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundAudioContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2000,
"minLength":0
},
"id":{
"type":"string",
"description":"Unique media identifier."
}
}
}
],
"required":[
"url"
],
"title":"LiveChatInboundAudioContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundBundleContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"inboundMessage":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
"outboundMessages":{
"type":"array",
"description":"Welcome messages displayed to the end user.",
"items":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundTimestampedContent"
}
}
}
}
],
"required":[
"inboundMessage",
"outboundMessages"
],
"title":"LiveChatInboundBundleContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundButtonResponseContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"text":{
"type":"string",
"description":"Card button title."
},
"payloadType":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatButtonResponsePayloadType"
},
"payload":{
"type":"string",
"description":"Button payload."
}
}
}
],
"required":[
"payloadType",
"text"
],
"title":"LiveChatInboundButtonResponseContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent":{
"type":"object",
"description":"Message content.",
"discriminator":{
"propertyName":"type",
"mapping":{
"TEXT":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundTextContent",
"IMAGE":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundImageContent",
"VIDEO":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundVideoContent",
"AUDIO":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundAudioContent",
"DOCUMENT":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundDocumentContent",
"SURVEY_RESPONSE":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundSurveyResponseContent",
"BUTTON_RESPONSE":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundButtonResponseContent",
"BUNDLE":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundBundleContent",
"CUSTOM_DATA":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundCustomDataContent"
}
},
"properties":{
"type":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContentType"
}
},
"title":"LiveChatInboundContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContentType":{
"type":"string",
"enum":[
"TEXT",
"IMAGE",
"VIDEO",
"AUDIO",
"DOCUMENT",
"SURVEY_RESPONSE",
"PRE_CHAT_FORM",
"FORM_RESPONSE",
"BUTTON_RESPONSE",
"BUNDLE",
"CUSTOM_DATA"
],
"title":"LiveChatInboundContentType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundCustomDataContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"agentMessage":{
"type":"string",
"description":"The message for the agent. Leave empty if no message should be displayed.",
"maxLength":4096,
"minLength":0
},
"userMessage":{
"type":"string",
"description":"The message for the customer. Leave empty if no message should be displayed.",
"maxLength":4096,
"minLength":0
},
"customData":{
"type":"object",
"additionalProperties":{
"type":"object"
},
"description":"Custom data content."
}
}
}
],
"title":"LiveChatInboundCustomDataContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundDocumentContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2000,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":3000,
"minLength":0
},
"id":{
"type":"string",
"description":"Unique media identifier."
}
}
}
],
"required":[
"url"
],
"title":"LiveChatInboundDocumentContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundImageContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2000,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":3000,
"minLength":0
},
"id":{
"type":"string",
"description":"Unique media identifier."
}
}
}
],
"required":[
"url"
],
"title":"LiveChatInboundImageContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundSurveyResponseContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"surveySatisfaction":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.SurveyResponseSatisfaction"
},
"message":{
"type":"string",
"description":"Feedback text."
}
}
}
],
"required":[
"surveySatisfaction"
],
"title":"LiveChatInboundSurveyResponseContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundTextContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"text":{
"type":"string",
"description":"The content of the message sent by the end user.",
"maxLength":4096,
"minLength":1
}
}
}
],
"required":[
"text"
],
"title":"LiveChatInboundTextContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserData":{
"type":"object",
"description":"Data about the user who sent the message.",
"properties":{
"cdpPersonId":{
"type":"integer",
"format":"int64",
"description":"Internal person ID in People."
},
"userIdentity":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserIdentity"
}
},
"required":[
"cdpPersonId"
],
"title":"LiveChatInboundUserData"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserIdentity":{
"type":"object",
"description":"Information about the user who sent the message.",
"properties":{
"identityType":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserIdentityType"
},
"identityValue":{
"type":"string",
"description":"Unique Person identifier."
},
"pushRegistrationId":{
"type":"string",
"description":"Push registration ID."
}
},
"required":[
"identityType",
"identityValue"
],
"title":"LiveChatInboundUserIdentity"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserIdentityType":{
"type":"string",
"description":"Unique Person identifier type.",
"enum":[
"EMAIL",
"PHONE",
"EXTERNAL_ID"
],
"title":"LiveChatInboundUserIdentityType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundVideoContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2000,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":3000,
"minLength":0
},
"id":{
"type":"string",
"description":"Unique media identifier."
}
}
}
],
"required":[
"url"
],
"title":"LiveChatInboundVideoContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundAudioContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2000,
"minLength":0
}
}
}
],
"required":[
"url"
],
"title":"LiveChatOutboundAudioContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"text":{
"type":"string",
"description":"Message text."
},
"url":{
"type":"string",
"description":"URL.",
"maxLength":800,
"minLength":0
},
"buttonPayloads":{
"type":"array",
"description":"Card buttons.",
"items":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonPayload"
}
}
}
}
],
"required":[
"text"
],
"title":"LiveChatOutboundButtonContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonPayload":{
"type":"object",
"description":"Card buttons.",
"properties":{
"title":{
"type":"string",
"description":"Button title."
},
"type":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonPayloadType"
},
"payload":{
"type":"string",
"description":"Unique identifier for 'call to action' buttons."
}
},
"required":[
"payload",
"title",
"type"
],
"title":"LiveChatOutboundButtonPayload"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonPayloadType":{
"type":"string",
"description":"Button action.",
"enum":[
"URL",
"POSTBACK"
],
"title":"LiveChatOutboundButtonPayloadType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundCarouselContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"cards":{
"type":"array",
"description":"A list of cards within the carousel.",
"items":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardContent"
},
"maxItems":10,
"minItems":2
},
"quickReplies":{
"type":"array",
"description":"A list of suggested actions independent from the cards.",
"items":{
"type":"string",
"description":"A list of suggested actions independent from the cards."
}
}
}
}
],
"required":[
"cards"
],
"title":"LiveChatOutboundCarouselContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent":{
"type":"object",
"description":"Messages sent to the end user.",
"discriminator":{
"propertyName":"type",
"mapping":{
"TEXT":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundTextContent",
"IMAGE":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundImageWithCaptionContent",
"VIDEO":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundVideoWithCaptionContent",
"AUDIO":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundAudioContent",
"LIVE_CHAT_BUTTON":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundButtonContent",
"DOCUMENT":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundDocumentWithCaptionContent",
"SURVEY_REQUEST":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundSurveyRequestContent",
"QUICK_REPLY":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundQuickReplyContent",
"CAROUSEL":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundCarouselContent",
"CUSTOM_DATA":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundCustomDataContent"
}
},
"properties":{
"type":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContentType"
}
},
"title":"LiveChatOutboundContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContentType":{
"type":"string",
"enum":[
"TEXT",
"IMAGE",
"VIDEO",
"AUDIO",
"LIVE_CHAT_BUTTON",
"DOCUMENT",
"SURVEY_REQUEST",
"QUICK_REPLY",
"CAROUSEL",
"LIVE_CHAT_KNOWLEDGE_BASE_ARTICLE",
"LIVE_CHAT_KNOWLEDGE_BASE_SEARCH",
"CUSTOM_DATA"
],
"title":"LiveChatOutboundContentType"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundCustomDataContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"agentMessage":{
"type":"string",
"description":"The message for the agent. Leave empty if no message should be displayed.",
"maxLength":4096,
"minLength":0
},
"userMessage":{
"type":"string",
"description":"The message for the customer. Leave empty if no message should be displayed.",
"maxLength":4096,
"minLength":0
},
"customData":{
"type":"object",
"additionalProperties":{
"type":"object"
},
"description":"Custom data content."
}
}
}
],
"title":"LiveChatOutboundCustomDataContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundDocumentWithCaptionContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2048,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":240,
"minLength":0
}
}
}
],
"required":[
"url"
],
"title":"LiveChatOutboundDocumentWithCaptionContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundImageWithCaptionContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2048,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":3000,
"minLength":0
}
}
}
],
"required":[
"url"
],
"title":"LiveChatOutboundImageWithCaptionContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundQuickReplyContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"suggestedReplies":{
"type":"array",
"description":"Predefined message suggestions to easily start a conversation.",
"items":{
"type":"string",
"description":"Predefined message suggestions to easily start a conversation."
}
},
"source":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
"reply":{
"type":"string",
"description":"End user response."
}
}
}
],
"required":[
"source",
"suggestedReplies"
],
"title":"LiveChatOutboundQuickReplyContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundSurveyRequestContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"question":{
"type":"string",
"description":"Survey content.",
"maxLength":1000,
"minLength":0
},
"followUpQuestion":{
"type":"string",
"description":"Feedback question."
},
"positiveAnswer":{
"type":"string",
"description":"Text displayed as a positive response."
},
"negativeAnswer":{
"type":"string",
"description":"Text displayed as a negative response."
},
"followUpQuestionEnabled":{
"type":"boolean",
"description":"Indicates whether the feedback question should be displayed."
}
}
}
],
"required":[
"followUpQuestionEnabled",
"question"
],
"title":"LiveChatOutboundSurveyRequestContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundTextContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"text":{
"type":"string",
"description":"Message content from the end user.",
"maxLength":4096,
"minLength":0
}
}
}
],
"required":[
"text"
],
"title":"LiveChatOutboundTextContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundTimestampedContent":{
"type":"object",
"description":"Welcome messages displayed to the end user.",
"properties":{
"content":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
"momentMillis":{
"type":"integer",
"format":"int64",
"description":"The time of the first message received from the end user. Millisecond instant, measured from the Java epoch of 1970-01-01T00:00Z (UTC)."
}
},
"required":[
"content",
"momentMillis"
],
"title":"LiveChatOutboundTimestampedContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundVideoWithCaptionContent":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatOutboundContent"
},
{
"type":"object",
"properties":{
"url":{
"type":"string",
"description":"Media download URL.",
"maxLength":2048,
"minLength":0
},
"caption":{
"type":"string",
"description":"Media caption.",
"maxLength":3000,
"minLength":0
}
}
}
],
"required":[
"url"
],
"title":"LiveChatOutboundVideoWithCaptionContent"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LivechatInboundMessage":{
"type":"object",
"description":"Incoming messages.",
"properties":{
"from":{
"type":"string",
"description":"Live Chat registration ID of the person who sent the message."
},
"to":{
"type":"string",
"description":"Live Chat widget ID which was used to send the message."
},
"integrationType":{
"type":"string",
"description":"Message channel which was used to send the message. It is always LIVE_CHAT in this case."
},
"receivedAt":{
"type":"string",
"format":"date-time",
"description":"Date and time when Infobip received the message."
},
"messageId":{
"type":"string",
"description":"The ID that uniquely identifies the received message."
},
"callbackData":{
"type":"string",
"description":"Callback data sent through the ‛callbackData‛ field when sending a message."
},
"message":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundContent"
},
"threadId":{
"type":"string",
"description":"The ID that uniquely identifies the conversation thread."
},
"currentLanguage":{
"type":"string",
"description":"Widget language at the time the message was sent."
},
"userData":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LiveChatInboundUserData"
},
"price":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.MessagePrice"
}
},
"required":[
"from",
"integrationType",
"message",
"messageId",
"price",
"receivedAt",
"to"
],
"title":"LivechatInboundMessage"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LivechatInboundMessages":{
"type":"object",
"properties":{
"results":{
"type":"array",
"description":"Incoming messages.",
"items":{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.LivechatInboundMessage"
}
},
"messageCount":{
"type":"integer",
"format":"int32",
"description":"The number of messages returned in the results array."
},
"pendingMessageCount":{
"type":"integer",
"format":"int32",
"description":"The number of messages that have not been pulled in."
}
},
"required":[
"messageCount",
"pendingMessageCount",
"results"
],
"title":"LivechatInboundMessages"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.MessagePrice":{
"type":"object",
"description":"Sent message price.",
"properties":{
"pricePerMessage":{
"type":"number",
"description":"Price per one message."
},
"currency":{
"type":"string",
"description":"The currency in which the price is expressed."
}
},
"title":"MessagePrice"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.PostbackCardAction":{
"type":"object",
"allOf":[
{
"$ref":"#/components/schemas/245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.CardAction"
},
{
"type":"object",
"properties":{
"title":{
"type":"string",
"description":"Suggestion text",
"example":"Pick one!"
},
"postbackData":{
"type":"string",
"description":"URL or postback data for sending.",
"example":"REPLY"
}
}
}
],
"required":[
"postbackData",
"title"
],
"title":"PostbackCardAction"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.SurveyResponseSatisfaction":{
"type":"string",
"description":"Satisfaction indicator.",
"enum":[
"SATISFIED",
"UNSATISFIED"
],
"title":"SurveyResponseSatisfaction"
},
"245a74e48cd7ce0a3e2f108689f6fc8d5a08a4d75c5aeb1883fc983443d62958.URLCardAction":{
"type":"object",
"all
# --- truncated at 32 KB (54 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/infobip/refs/heads/main/openapi/infobip-live-chat-openapi.json