indigitall Customer Service Journeywaitqueue API

openapi: 3.2.0
info:
  version: 2.0.0
  title: INDIGITALL Customer Service Journeywaitqueue API
  x-logo:
    url: https://console.indigitall.com/images/logo_verdeblanco@2x.png
    backgroundColor: '#0F3B7A'
  description: '### Introduction:

    This documentation describes every endpoint of Indigitall''s API v2


    API BASE URL: https://api.indigitall.com/v2


    ### Authentication:


    Most of the endpoints of the API needs an Authorization header.


    There are two Authorization ways:


    - If your intention is to manage API calls with a server-side script you have to create a Server key through Indigitall''s console.


    You can set the following Authorization Header : ''Authorization: ServerKey {ServerKey}''

    - If your intention is to integrate this API for front-end users POST /auth endpoint authorizes a user and returns an access token.


    You can set the following Authorization Header : ''Authorization: Bearer {Token}'''
servers:
- url: https://api.indigitall.com/v2
security:
- Authorization: []
tags:
- name: customer-service-journeywaitqueue
  x-displayName: Customer service - Journey Wait Queue
  description: Customer service endpoints
paths:
  /cs/journey/{id}/waitqueue:
    delete:
      tags:
      - customer-service-journeywaitqueue
      summary: Remove customers from the journey's wait queue
      description: 'Removes a list of customers from the wait queue for a specific journey based on their customerId.

        Returns the number of customers actually removed.'
      x-gateway-endpoint: customerService
      x-eov-operation-handler: journeyWaitQueueController
      operationId: removeJourneyWaitQueueCustomers
      parameters:
      - in: path
        name: id
        schema:
          type: number
        required: true
        description: Numeric ID of the journey
      requestBody:
        $ref: '#/components/requestBodies/CS_JourneyWaitQueueRemove'
      responses:
        '200':
          $ref: '#/components/responses/CS_JourneyWaitQueueRemoveResponse'
        '400':
          $ref: '#/components/responses/CS_BadRequestResponse'
        '403':
          $ref: '#/components/responses/CS_Forbidden'
        '404':
          $ref: '#/components/responses/CS_NotFoundResponse'
        '500':
          $ref: '#/components/responses/CS_ServerErrorResponse'
  /cs/journey/{id}/waitqueue/add:
    post:
      tags:
      - customer-service-journeywaitqueue
      summary: Add customers to the journey's wait queue (JSON)
      description: 'Adds a list of customers to the wait queue for a specific journey.

        The journey must be of type IN_LIST.

        The final entry time is calculated based on the `scheduleTime` object, the queue `globalOffset`, and `defaultSchedule`.


        **Constraint:** The final calculated wait time must be **at least 24 hours in the future** from the moment of the request.'
      x-gateway-endpoint: customerService
      x-eov-operation-handler: journeyWaitQueueController
      operationId: addJourneyWaitQueue
      parameters:
      - in: path
        name: id
        schema:
          type: number
        required: true
        description: Numeric ID of the journey
      requestBody:
        $ref: '#/components/requestBodies/CS_JourneyWaitQueueAdd'
      responses:
        '200':
          $ref: '#/components/responses/CS_JourneyWaitQueueAddResponse'
        '400':
          $ref: '#/components/responses/CS_BadRequestResponse'
        '403':
          $ref: '#/components/responses/CS_Forbidden'
        '404':
          $ref: '#/components/responses/CS_NotFoundResponse'
        '500':
          $ref: '#/components/responses/CS_ServerErrorResponse'
  /cs/journey/{id}/waitqueue/addcsv:
    post:
      tags:
      - customer-service-journeywaitqueue
      summary: Add customers to the journey's wait queue (CSV)
      description: 'Adds a list of customers from a CSV file to the wait queue for a specific journey.

        The journey must be of type IN_LIST.

        The final entry time is calculated based on the `scheduleTime` object, the queue `globalOffset`, and `defaultSchedule`.


        **Constraint:** The final calculated wait time must be **at least 24 hours in the future** from the moment of the request.'
      x-gateway-endpoint: customerService
      x-eov-operation-handler: journeyWaitQueueController
      operationId: addJourneyWaitQueueCSV
      parameters:
      - in: path
        name: id
        schema:
          type: number
        required: true
        description: Numeric ID of the journey
      requestBody:
        $ref: '#/components/requestBodies/CS_JourneyWaitQueueAddCSV'
      responses:
        '201':
          $ref: '#/components/responses/CS_CreatedResponse'
        '400':
          $ref: '#/components/responses/CS_BadRequestResponse'
        '403':
          $ref: '#/components/responses/CS_Forbidden'
        '404':
          $ref: '#/components/responses/CS_NotFoundResponse'
        '500':
          $ref: '#/components/responses/CS_ServerErrorResponse'
  /cs/journey/{id}/waitqueue/count:
    get:
      tags:
      - customer-service-journeywaitqueue
      summary: Get the count of customers in the wait queue
      description: Returns the total number of customers currently waiting in the queue for this journey.
      x-gateway-endpoint: customerService
      x-eov-operation-handler: journeyWaitQueueController
      operationId: getJourneyWaitQueueCount
      parameters:
      - in: path
        name: id
        schema:
          type: number
        required: true
        description: Numeric ID of the journey
      responses:
        '200':
          $ref: '#/components/responses/CS_JourneyWaitQueueCountResponse'
        '400':
          $ref: '#/components/responses/CS_BadRequestResponse'
        '403':
          $ref: '#/components/responses/CS_Forbidden'
        '404':
          $ref: '#/components/responses/CS_NotFoundResponse'
        '500':
          $ref: '#/components/responses/CS_ServerErrorResponse'
components:
  requestBodies:
    CS_JourneyWaitQueueAdd:
      content:
        application/json:
          schema:
            type: object
            required:
            - customers
            properties:
              customers:
                type: array
                maxItems: 250
                description: List of customers to add to the wait queue.
                items:
                  $ref: '#/components/schemas/CS_WaitQueueCustomer'
              scheduleTime:
                $ref: '#/components/schemas/CS_JourneyWaitQueueSchedule'
                description: If provided, this time takes precedence over the journey wait queue `defaultSchedule` configuration.
    CS_JourneyWaitQueueRemove:
      content:
        application/json:
          schema:
            type: object
            required:
            - customerIds
            properties:
              customerIds:
                type: array
                description: List of customer external codes to remove from the queue.
                items:
                  type: string
    CS_JourneyWaitQueueAddCSV:
      content:
        multipart/form-data:
          schema:
            type: object
            required:
            - file
            properties:
              file:
                description: 'A `.csv` file.

                  Must contain a `customerId` header.

                  Can optionally contain a `concurrencyExecutionId` header (max 40 chars).

                  All other columns will be treated as `contextValues` for the customer.


                  Example:

                  ~~~

                  customerId,concurrencyExecutionId,product_name,offer_code

                  cust123,exec-abc-1,Laptop,OFFER10

                  cust456,,Tablet,WELCOME5

                  ~~~

                  '
                type: string
                format: binary
              scheduleTime:
                type: string
                description: 'A JSON string defining the schedule time for all customers in the CSV.

                  If provided, this time takes precedence over the journey wait queue `defaultSchedule` configuration.

                  Example: ''{"absolute": "2025-11-30T10:00:00Z"}''

                  '
  schemas:
    CS_CreatedSchema:
      required:
      - statusCode
      - message
      properties:
        statusCode:
          type: integer
          description: Response code
        message:
          type: string
          description: Response message, usually Created
    CS_JourneyWaitQueueSchedule:
      type: object
      description: 'Defines the schedule time. Must contains at least `absolute` or `relative`. The value can be a direct string (ISO 8601) OR a reference object to a variable.

        '
      minProperties: 1
      additionalProperties: false
      properties:
        absolute:
          anyOf:
          - type: string
            format: date-time
            description: Static ISO 8601 Date (e.g., "2025-12-31T10:00:00Z").
          - $ref: '#/components/schemas/CS_WaitQueueTimeReference'
        relative:
          anyOf:
          - type: integer
            description: Seconds to wait (e.g., 3600 for 1 hour).
          - $ref: '#/components/schemas/CS_WaitQueueTimeReference'
    CS_WaitQueueCustomer:
      type: object
      required:
      - customerId
      properties:
        customerId:
          type: string
          description: Customer external code.
        concurrencyExecutionId:
          type:
          - string
          - 'null'
          maxLength: 40
          description: 'Unique execution ID. - For Journeys **with** concurrency enabled: Optional. If not provided, generates a random UUID. - For Journeys **without** concurrency: Optional. Defaults to null.

            '
        contextValues:
          type: object
          description: Key-value pairs of volatile variables for this execution.
    CS_WaitQueueTimeReference:
      type: object
      description: Defines how to retrieve the schedule time dynamically from customer data or context.
      required:
      - source
      - key
      properties:
        source:
          type: string
          enum:
          - CUSTOMER_FIELD
          - CONTEXT_VALUE
          description: Source of the data.
        key:
          type: string
          description: The field name or variable key (e.g. "birthday").
    CS_WaitQueueAddResult:
      type: object
      required:
      - added
      - failed
      - errors
      properties:
        added:
          type: integer
          description: Count of customers successfully added to the queue.
        failed:
          type: integer
          description: Count of customers that failed validation.
        errors:
          type: array
          description: List of specific errors for failed customers.
          items:
            type: object
            required:
            - customerId
            - reason
            properties:
              customerId:
                type: string
                description: The external code of the customer that failed.
              reason:
                type: string
                description: A descriptive error message explaining why the calculation failed (e.g., Missing Context Variable).
    CS_ErrorSchema:
      required:
      - message
      - statusCode
      type: object
      properties:
        statusCode:
          type: integer
          description: Response code
        errorCode:
          type: string
          enum:
          - CS_CUSTOMER_NOT_ENABLED
          - CS_CUSTOMER_NOT_FOUND
          - CS_CUSTOMER_ID_IN_USE
          - CS_CUSTOMER_WITH_NO_FIELDS
          - CS_CUSTOMER_BAD_FORMAT_FIELD
          - CS_CUSTOMERS_NOT_FOUND
          - CS_CUSTOMERS_HAVE_ERRORS
          - CS_CUSTOMERS_SOME_HAVE_ERRORS
          - CS_APPLICATION_WITH_NO_FIELDS
          - CS_CUSTOMER_FIELD_ALREADY_EXISTS
          - CS_INVALID_CUSTOMER_FIELD_NAME
          - CS_CUSTOMER_FIELD_NOT_FOUND
          - CS_API_GATEWAY_TOKEN_NOT_VALID
          - CS_ERROR_PROCESSING_GATEWAY_TOKEN
          - CS_AUTHORIZATION_FORMAT_ERROR
          - CS_NOT_VALID_IP
          - CS_NOT_VALID_KEY
          - CS_SERVER_ERROR
          - CS_TOO_MANY_REQUEST
          - CS_CAMPAING_ID_NOT_FOUND
          - CS_CSV_FORMAT_NOT_SUPPORTED
          - CS_CSV_WITH_NO_CUSTOMERS
          - CS_CSV_WITH_NO_CUSTOMER_ID_FIELD
          - CS_CSV_WITH_NO_CUSTOMER_FIELDS
          - CS_INCORRECT_SCHEDULE_AT_DATE
          - CS_CUSTOMER_JOURNEY_NOT_FOUND
          - CS_CUSTOMER_JOURNEY_TEMPLATE_NOT_FOUND
          - CS_CUSTOMER_JOURNEY_TEMPLATE_DISABLED
          - CS_FIELD_VALUE_INVALID
          - CS_FIELD_HISTORY_NOT_ALLOWED
          - CS_FIELD_AGGREGATION_IS_MANDATORY
          - CS_FIELD_AGGREGATION_WINDOW_FORBIDDEN
          - CS_FIELD_AGGREGATION_WINDOW_REQUIRED
          - CS_FIELD_AGGREGATION_WINDOW_NOT_VALID
          - CS_FIELD_SOURCE_EVENT_FIELD_NOT_VALID
          - CS_COMPUTED_ENABLED_REQUIRED
          - CS_CUSTOMER_JOURNEY_STATE_NOT_FOUND
          - CS_CUSTOMER_JOURNEY_COULD_NOT_BE_EDITED_AFTER_BE_ENABLED
          - CS_PARAMETER_MISSING_OR_INVALID
          - CS_RESOURCE_NOT_FOUND
          - CS_JOURNEY_NOT_FOUND
          - CS_JOURNEY_ALREADY_ENABLED_OR_TERMINATED
          - CS_JOURNEY_ENABLED
          - CS_JOURNEY_NOT_RUNNING
          - CS_JOURNEY_INVALID
          - CS_JOURNEY_CANT_ADD_CUSTOMERS
          - CS_JOURNEY_STATE_INVALID
          - CS_FORBIDDEN
          - CS_BRANCH_STATS_NOT_FOUND
          - CS_JOURNEY_STATE_STATS_NOT_FOUND
          - CS_STATS_NOT_FOUND
          - CS_BAD_REQUEST
          - CS_INVALID_FILTER
          - CS_INVALID_ORDER
          - CS_CUSTOMER_DATA_CSV_EXPORT_NOT_ENABLED
          - CS_WEBHOOK_TEMPLATE_NOT_FOUND
          - CS_WEBHOOK_TEMPLATE_BODY_NOT_ALLOWED_FOR_GET
          - CS_WEBHOOK_TEMPLATE_URL_INVALID
          - CS_WEBHOOK_TEMPLATE_BODY_INVALID
          - CS_SEGMENT_NOT_FOUND
          - CS_SEGMENT_INVALID
          - CS_SEGMENT_ALREADY_EXISTS
          - CS_AUDIENCE_LIST_NOT_FOUND
          - CS_AUDIENCE_LIST_INVALID
          - CS_AUDIENCE_LIST_ALREADY_EXISTS
          - CS_CDP_EVENT_NOT_FOUND
          - CS_CDP_EVENT_ALREADY_EXISTS
          - CS_CDP_EVENT_TYPE_INVALID
          - CS_CDP_EVENT_TYPE_RETENTION_DAYS_LIMIT_EXCEEDED
          - CS_CDP_EVENT_TYPE_EVENT_HISTORY_NOT_ALLOWED
          - CS_CDP_EVENT_FIELD_LIMIT_REACHED
          - CS_CDP_EVENT_TEMPLATE_NOT_FOUND
          - CS_CDP_EVENTS_INGESTION_NOT_ENABLED
          - CS_CDP_FIELD_AGGREGATED_NOT_ENABLED
          - CS_INVALID_FIELD_ROLE
          - CS_FIELD_ROLE_VALUE_TYPE_MISMATCH
          - CS_MANUAL_COMPUTE_LIMIT_EXCEEDED
          description: '* `CS_CUSTOMER_NOT_ENABLED` - The customer feature is not available for this application

            * `CS_CUSTOMER_NOT_FOUND` - Customer not found

            * `CS_CUSTOMER_ID_IN_USE` - External code is already in use

            * `CS_CUSTOMER_WITH_NO_FIELDS` - This customer id has no custom fields

            * `CS_APPLICATION_WITH_NO_FIELDS` - This application id has no custom fields

            * `CS_CUSTOMER_FIELD_ALREADY_EXISTS` - Customer field already exists

            * `CS_INVALID_CUSTOMER_FIELD_NAME` - Invalid customer field name

            * `CS_CUSTOMER_FIELD_NOT_FOUND` - Customer field name not found

            * `CS_API_GATEWAY_TOKEN_NOT_VALID` - Gateway token is not valid

            * `CS_ERROR_PROCESSING_GATEWAY_TOKEN` - Error processing gateway token

            * `CS_AUTHORIZATION_FORMAT_ERROR` - Authorization is not present or has no right format

            * `CS_NOT_VALID_IP` - IP is not valid

            * `CS_NOT_VALID_KEY` - Key is not valid

            * `CS_SERVER_ERROR` - Server Error

            * `CS_TOO_MANY_REQUEST` - Too many request for your account, try again in ${seconds} seconds

            * `CS_CAMPAING_ID_NOT_FOUND` - Campaign id not found

            * `CS_CSV_FORMAT_NOT_SUPPORTED` - Some error in the csv format

            * `CS_CSV_WITH_NO_CUSTOMERS` - There are no customers in this CSV

            * `CS_CSV_WITH_NO_CUSTOMER_ID_FIELD` - customerId field not found in this CSV

            * `CS_COMPUTED_ENABLED_REQUIRED` - The computedEnabled field is required for computed fields

            * `CS_CSV_WITH_NO_CUSTOMER_FIELDS` - Customer fields not found in headers

            * `CS_INCORRECT_SCHEDULE_AT_DATE` - The date must be greater than the current date

            * `CS_CUSTOMER_JOURNEY_NOT_FOUND` - Customer Journey not found

            * `CS_CUSTOMER_JOURNEY_TEMPLATE_NOT_FOUND` - Customer Journey Template not found

            * `CS_CUSTOMER_JOURNEY_TEMPLATE_DISABLED` - Customer Journey Template is disabled

            * `CS_FIELD_VALUE_INVALID` - The value of a field for a customer has been set to the wrong value or format

            * `CS_FIELD_HISTORY_NOT_ALLOWED` - Field event history not allowed

            * `CS_FIELD_AGGREGATION_IS_MANDATORY` - Field aggregation is mandatory

            * `CS_FIELD_AGGREGATION_WINDOW_FORBIDDEN` - Field aggregation window is forbidden

            * `CS_FIELD_AGGREGATION_WINDOW_REQUIRED` - Field aggregation window is required

            * `CS_FIELD_AGGREGATION_WINDOW_NOT_VALID` - Field aggregation window is not valid format

            * `CS_FIELD_SOURCE_EVENT_FIELD_NOT_VALID` - Field source event field is not valid and required

            * `CS_CUSTOMER_JOURNEY_STATE_NOT_FOUND` - Customer Journey State not found

            * `CS_CUSTOMER_JOURNEY_COULD_NOT_BE_EDITED_AFTER_BE_ENABLED` - Customer Journey could not be edited after be enabled

            * `CS_PARAMETER_MISSING_OR_INVALID` - Some parameter is invalid or missing

            * `CS_RESOURCE_NOT_FOUND` - Resource not found

            * `CS_JOURNEY_NOT_FOUND` - Journey not found

            * `CS_JOURNEY_ALREADY_ENABLED_OR_TERMINATED` - The journey is running or has been running and has already stopped.

            * `CS_JOURNEY_ENABLED` - The journey is running

            * `CS_JOURNEY_NOT_RUNNING` - The journey is not running

            * `CS_JOURNEY_INVALID` - Invalid configuration of journey

            * `CS_JOURNEY_CANT_ADD_CUSTOMERS` - The journey does not allow to add customers

            * `CS_JOURNEY_STATE_INVALID` - Invalid parameters of journey state

            * `CS_FORBIDDEN` - Forbidden

            * `CS_BRANCH_STATS_NOT_FOUND` - Statistics not found

            * `CS_JOURNEY_STATE_STATS_NOT_FOUND` - Statistics not found

            * `CS_STATS_NOT_FOUND` - Statistics not found

            * `CS_BAD_REQUEST` - Bad request

            * `CS_INVALID_FILTER` - Invalid filter

            * `CS_INVALID_ORDER` - Invalid order

            * `CS_CUSTOMER_DATA_CSV_EXPORT_NOT_ENABLED` - Customer data CSV export feature not enabled for this application

            * `CS_WEBHOOK_TEMPLATE_NOT_FOUND` - Webhook template not found

            * `CS_WEBHOOK_TEMPLATE_BODY_NOT_ALLOWED_FOR_GET` - Webhook template body not allowed for GET requests

            * `CS_WEBHOOK_TEMPLATE_URL_INVALID` - Webhook template url is invalid

            * `CS_WEBHOOK_TEMPLATE_BODY_INVALID` - Webhook template body is invalid

            * `CS_SEGMENT_NOT_FOUND` - Segment not found

            * `CS_SEGMENT_INVALID` - Invalid configuration of segment

            * `CS_SEGMENT_ALREADY_EXISTS` - Segment already exists

            * `CS_AUDIENCE_LIST_NOT_FOUND` - Audience list not found

            * `CS_AUDIENCE_LIST_INVALID` - Invalid configuration of audience list

            * `CS_AUDIENCE_LIST_ALREADY_EXISTS` - Audience list already exists

            * `CS_CDP_EVENT_AGGREGATED_NOT_ENABLED` - CDP Event aggregated not enabled

            * `CS_CDP_EVENT_NOT_FOUND` - CDP Event not found

            * `CS_CDP_EVENT_ALREADY_EXISTS` - CDP Event already exists

            * `CS_CDP_EVENT_TYPE_INVALID` - Invalid configuration of CDP Event Type

            * `CS_CDP_EVENT_TYPE_RETENTION_DAYS_LIMIT_EXCEEDED` - CDP Event Type retention days limit exceeded

            * `CS_CDP_EVENT_TYPE_EVENT_HISTORY_NOT_ALLOWED` - CDP Event Type event history not allowed

            * `CS_CDP_EVENT_FIELD_LIMIT_REACHED` - CDP Event Type field limit reached

            * `CS_CDP_EVENT_TEMPLATE_NOT_FOUND` - CDP Event Template not found

            * `CS_CDP_EVENTS_INGESTION_NOT_ENABLED` - CDP Events ingestion not enabled

            * `CS_CDP_FIELD_AGGREGATED_NOT_ENABLED` - CDP Field aggregated not enabled

            * `CS_INVALID_FIELD_ROLE` - Invalid field role value

            * `CS_FIELD_ROLE_VALUE_TYPE_MISMATCH` - Field role requires a different valueType

            * `CS_MANUAL_COMPUTE_LIMIT_EXCEEDED` - Monthly limit of manual compute executions exceeded

            '
        message:
          type: string
          description: Error message
  responses:
    CS_Forbidden:
      description: Operation forbidden for your user
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/CS_ErrorSchema'
          example:
            statusCode: 403
            errorCode: CS_FORBIDDEN
            message: Operation forbidden
    CS_ServerErrorResponse:
      description: Server error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/CS_ErrorSchema'
          example:
            statusCode: 500
            errorCode: CS_SERVER_ERROR
            message: Server error
    CS_NotFoundResponse:
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/CS_ErrorSchema'
          example:
            statusCode: 404
            errorCode: CS_RESOURCE_NOT_FOUND
            message: Resource not found
    CS_CreatedResponse:
      description: Created
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/CS_CreatedSchema'
          example:
            statusCode: 201
            message: Created
    CS_JourneyWaitQueueRemoveResponse:
      description: Successful response returning the deleted count
      content:
        application/json:
          schema:
            required:
            - message
            - statusCode
            - data
            type: object
            properties:
              statusCode:
                type: integer
                description: Response code
              message:
                type: string
                description: Response message
              data:
                type: object
                required:
                - deleted
                properties:
                  deleted:
                    type: integer
                    description: Number of customers removed from the queue.
    CS_BadRequestResponse:
      description: Parameter is missing or invalid
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/CS_ErrorSchema'
          example:
            statusCode: 400
            errorCode: CS_PARAMETER_MISSING_OR_INVALID
            message: Parameter is missing or invalid
    CS_JourneyWaitQueueCountResponse:
      description: Successful response returning the queue count
      content:
        application/json:
          schema:
            required:
            - message
            - statusCode
            - data
            type: object
            properties:
              statusCode:
                type: integer
                description: Response code
              message:
                type: string
                description: Response message
              data:
                type: object
                required:
                - count
                properties:
                  count:
                    type: integer
                    description: Total number of customers currently in the wait queue.
    CS_JourneyWaitQueueAddResponse:
      description: Batch operation result. Returns the count of successful inserts and a list of validation errors.
      content:
        application/json:
          schema:
            required:
            - message
            - statusCode
            - data
            type: object
            properties:
              statusCode:
                type: integer
                description: Response code
              message:
                type: string
                description: Response message
              data:
                $ref: '#/components/schemas/CS_WaitQueueAddResult'
  securitySchemes:
    Authorization:
      type: apiKey
      in: header
      name: Authorization
      description: 'Authorization for accesing endpoints , must be in one of the following format:

        - **Bearer {token}**

        - **ServerKey {key}**

        '
    MultimediaJWT:
      type: apiKey
      in: query
      name: jwt
      description: JWT token for signed URL multimedia authentication (query param)
x-tagGroups:
- name: Chat Service
  tags:
  - chat-configuration
  - chat-channel
  - chat-contact
  - chat-integration
  - chat-task
  - chat-campaign
  - chat-send
  - chat-multimedia
  - chat-slicing
  - chat-tag
  - chat-contact-list
  - chat-cc-agent
  - chat-cc-permissions-profile
  - chat-cc-weekly-schedule
  - chat-cc-special-days-schedule
  - chat-cc-conversation
  - chat-cc-agent-group
  - chat-cc-contact-comment
  - chat-cc-form
  - chat-stats
  - chat-internal
- name: Customer Service
  tags:
  - customer-service-adviser
  - customer-service-customer
  - customer-service-customer-csv
  - customer-service-customer-field
  - customer-service-customer-journey
  - customer-service-customer-journey-template
  - customer-service-customer-journey-control
  - customer-service-customer-send
  - customer-service-stats
  - customer-service-webhook-template
  - customer-service-segment
  - customer-service-audience
  - customer-service-application
  - customer-service-journeywaitqueue
  - customer-service-task
  - customer-service-cdpeventtype
  - customer-service-cdpeventtypetemplate
  - customer-service-internal
- name: Email Service
  tags:
  - es-configuration
  - es-configurationDomain
  - es-configurationDomainEmail
  - es-footer
  - es-audience
  - es-contact
  - es-category
  - es-campaign
  - es-campaign-block
  - es-campaign block-column
  - es-campaign-multimedia
  - es-shipment
  - es-attachment
  - es-statistics
  - es-webhook
  - es-tasks
- name: InApp Service
  tags:
  - inapp-configuration
  - inapp-campaign
  - inapp-schema
  - inapp-topic
  - inapp-multimedia
  - inapp-form
  - inapp-stats
  - inapp-audience
  - inapp-task
- name: SMS Service
  tags:
  - sms-campaign
  - sms-configuration
  - sms-contact
  - sms-send
  - sms-stats
  - sms-topic
  - sms-cost
  - sms-webhook
  - sms-private
- name: Wallet Service
  tags:
  - wallet-project
  - wallet-images
  - wallet-tasks
  - wallet-notifications
  - wallet-template
  - wallet-loyalty-pass
  - wallet-loyalty-template
  - wallet-offer-pass
  - wallet-offer-template
  - wallet-generic-pass
  - wallet-generic-template
- name: Stats Service
  tags:
  - stats-service-chat
  - stats-service-cs
  - stats-service-report
  - stats-service-wallet
  - stats-service-meta
- name: ChatGen service
  tags:
  - icc-chatgen-gateway-agent
  - icc-chatgen-gateway-api-tool
  - icc-chatgen-gateway-configured-custom-tool
  - icc-chatgen-gateway-conversation
  - icc-chatgen-gateway-custom-tool
  - icc-chatgen-gateway-document
  - icc-chatgen-gateway-file
  - icc-chatgen-gateway-instance-config
  - icc-chatgen-gateway-router-agent-tool
  - icc-chatgen-gateway-router-agent
- name: AI Assitant service
  tags:
  - ai-generator-campaign
- name: Meta Service
  tags:
  - meta-cloudapi
  - meta-configuration
  - meta-webhook
  - meta-business
  - meta-templates
  - meta-upload
- name: Push Live Service
  tags:
  - push-live-configuration
  - push-live-ios-class
  - push-live-activity
  - push-live-send
- name: Pathbot
  tags:
  - pathbot-agents
  - pathbot-applications
  - pathbot-documents
  - pathbot-flows
  - pathbot-tools
  - pathbot-nodes
  - pathbot-ingestion-sources
  - pathbot-evaluation
  - pathbot-skills
- name: Link Service
  tags:
  - link-short-domain
x-provenance:
  method: searched
  source: https://documentation.indigitall.com/reference
  harvested: '2026-10-21'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
  - https://documentation.indigitall.com/reference/addagentstogroup.md
  - https://documentation.indigitall.com/reference/addcontactstolistcsv.md
  - https://documentation.indigitall.com/reference/addcontactstolistjson.md
  - https://documentation.indigitall.com/reference/addjourneywaitqueue.md
  - https://documentation.indigitall.com/reference/addjourneywaitqueuecsv.md
  - https://documentation.indigitall.com/reference/addskilltoagent.md
  - https://documentation.indigitall.com/reference/agentauthenticate.md
  - https://documentation.indigitall.com/reference/assigncontactstotag.md
  - https://documentation.indigitall.com/reference/assigntagstocontact.md
  - https://documentation.indigitall.com/reference/cancelemailtask.md
  - https://documentation.indigitall.com/reference/cancelsending.md
  - https://documentation.indigitall.com/reference/check-1.md
  - https://documentation.indigitall.com/reference/clearmemory.md
  - https://documentation.indigitall.com/reference/clone.md
  - https://documentation.indigitall.com/reference/clonecampaign.md
  - https://documentation.indigitall.com/reference/cloudapideletemedia.md
  - https://documentation.indigitall.com/reference/cloudapigetmedia.md
  - https://documentation.indigitall.com/reference/cloudapionboarding.md
  - https://documentation.indigitall.com/reference/cloudapisendmarketingmessages.md
  - https://documentation.indigitall.com/reference/cloudapisendmessages.md
  - https://documentation.indigitall.com/reference/cloudapiuploadmedia.md
  - https://documentation.indigitall.com/reference/cloudapiwabusinessattachments.md
  - https://documentation.indigitall.com/reference/createagent.md
  - https://documentation.indigitall.com/reference/createagentgroup-1.md
  - https://documentation.indigitall.com/reference/createapplication.md
  - https://documentation.indigitall.com/reference/createbulkcsv.md
  - https://documentation.indigitall.com/reference/createcampaign.md
  - https://documentation.indigitall.com/reference/createccagent.md
  - https://documentation.indigitall.com/reference/createchannel.md
  - https://documentation.indigitall.com/reference/createchanneltemplate.md
  - https://documentation.indigitall.com/reference/createconfiguration.md
  - https://documentation.indigitall.com/reference/createcontactcomment.md
  - https://documentation.indigitall.com/reference/createcontactlist.md
  - https://documentation.indigitall.com/reference/createcontacts.md
  - https://documentation.indigitall.com/reference/createcontactscsv.md
  - https://documentation.indigitall.com/reference/createevaluation.md
  - https://documentation.indigitall.com/reference/createfiledocument.md
  - https://documentation.indigitall.com/reference/createfilesdocument.md
  - https://documentation.indigitall.com/reference/createflow.md
  - https://documentation.indigitall.com/reference/createform-1.md
  - https://documentation.indigitall.com/reference/createformquestion-1.md
  - https://documentation.indigitall.com/reference/createformquestionoption-1.md
  - https://documentation.indigitall.com/reference/createingestionsource.md
  - https://documentation.indigitall.com/reference/createintegration.md
  - https://documentation.indigitall.com/reference/createmultimedia.md
  - https://documentation.indigitall.com/reference/createnode.md
  - https://documentation.indigitall.com/reference/createpermissionsprofile.md
  - https://documentation.indigitall.com/reference/createreportconfig.md
  - https://documentation.indigitall.com/reference/createskill.md
  - https://documentation.indigitall.com/reference/createspecialdaysschedule.md
  - https://documentation.indigitall.com/reference/createtag.md
  - https://documentation.indigitall.com/reference/createtemplate.md
  - https://documentation.indigitall.com/reference/createtool.md
  - https://documentation.indigitall.com/reference/createtoolforagentnode.md
  - https://documentation.indigitall.com/reference/createurldocument.md
  - https://documentation.indigitall.com/reference/createweeklyschedule.md
  - https://documentation.indigitall.com/reference/cscheckjourney.md


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# Full source: https://artifacts.apis.io/indigitall/openapi/indigitall-customer-service-journeywaitqueue-api-openapi.yml