indigitall

indigitall Chat Cc Weekly Schedule API

Endpoints to manage Contact Center weekly schedules for chat-service-v2

Documentation GitHub OpenAPI

Operations 5

POST /chat/{applicationId}/contactCenter/weeklySchedule Create a new weekly schedule #

GET /chat/{applicationId}/contactCenter/weeklySchedule Get weekly schedules #

DELETE /chat/{applicationId}/contactCenter/weeklySchedule/{weeklyScheduleId} Delete weekly schedule #

GET /chat/{applicationId}/contactCenter/weeklySchedule/{weeklyScheduleId} Get weekly schedule by ID #

PUT /chat/{applicationId}/contactCenter/weeklySchedule/{weeklyScheduleId} Update weekly schedule #

Specifications

⚙

OpenAPI

https://artifacts.apis.io/indigitall/openapi/indigitall-chat-cc-weekly-schedule-api-openapi.yml

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OpenAPI Specification

openapi: 3.2.0
info:
  version: 2.0.0
  title: INDIGITALL Chat Cc Weekly Schedule API
  x-logo:
    url: https://console.indigitall.com/images/logo_verdeblanco@2x.png
    backgroundColor: '#0F3B7A'
  description: '### Introduction:

    This documentation describes every endpoint of Indigitall''s API v2


    API BASE URL: https://api.indigitall.com/v2


    ### Authentication:


    Most of the endpoints of the API needs an Authorization header.


    There are two Authorization ways:


    - If your intention is to manage API calls with a server-side script you have to create a Server key through Indigitall''s console.


    You can set the following Authorization Header : ''Authorization: ServerKey {ServerKey}''

    - If your intention is to integrate this API for front-end users POST /auth endpoint authorizes a user and returns an access token.


    You can set the following Authorization Header : ''Authorization: Bearer {Token}'''
servers:
- url: https://api.indigitall.com/v2
security:
- Authorization: []
tags:
- name: chat-cc-weekly-schedule
  x-displayName: Chat - CC Weekly Schedule
  description: Endpoints to manage Contact Center weekly schedules for chat-service-v2
paths:
  /chat/{applicationId}/contactCenter/weeklySchedule:
    post:
      tags:
      - chat-cc-weekly-schedule
      summary: Create a new weekly schedule
      description: Create a new weekly schedule for the contact center of a given application.
      x-eov-operation-handler: ccWeeklySchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: createWeeklySchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      requestBody:
        $ref: '#/components/requestBodies/CHS_CcWeeklySchedule_Create_Body'
      responses:
        '201':
          $ref: '#/components/responses/CHS_CcWeeklySchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    get:
      tags:
      - chat-cc-weekly-schedule
      summary: Get weekly schedules
      description: Retrieve all weekly schedules for the contact center of a given application.
      x-eov-operation-handler: ccWeeklySchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: getWeeklySchedules
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcWeeklySchedule_Limit_QueryParameter'
      - $ref: '#/components/parameters/CHS_Page_QueryParameter'
      - $ref: '#/components/parameters/CHS_CcWeeklySchedule_Count_QueryParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcWeeklySchedules_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
  /chat/{applicationId}/contactCenter/weeklySchedule/{weeklyScheduleId}:
    delete:
      tags:
      - chat-cc-weekly-schedule
      summary: Delete weekly schedule
      description: Delete a specific weekly schedule for the contact center of a given application.
      x-eov-operation-handler: ccWeeklySchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: deleteWeeklySchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcWeeklySchedule_Id_PathParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_Deleted_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    get:
      tags:
      - chat-cc-weekly-schedule
      summary: Get weekly schedule by ID
      description: Retrieve information about a specific weekly schedule for the contact center of a given application.
      x-eov-operation-handler: ccWeeklySchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: getWeeklyScheduleById
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcWeeklySchedule_Id_PathParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcWeeklySchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    put:
      tags:
      - chat-cc-weekly-schedule
      summary: Update weekly schedule
      description: Update information of a specific weekly schedule for the contact center of a given application.
      x-eov-operation-handler: ccWeeklySchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: updateWeeklySchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcWeeklySchedule_Id_PathParameter'
      requestBody:
        $ref: '#/components/requestBodies/CHS_CcWeeklySchedule_Update_Body'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcWeeklySchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
components:
  schemas:
    CHS_DateTime_Property:
      type: string
      format: date-time
      description: Date and time
      example: '2021-08-25T15:00:00Z'
    CHS_CcWeeklySchedule_Schema:
      type: object
      additionalProperties: false
      properties:
        id:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Id_Property'
        createdAt:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_CreatedAt_Property'
        updatedAt:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_UpdatedAt_Property'
        applicationId:
          $ref: '#/components/schemas/CHS_ApplicationId_Property'
        name:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Name_Property'
        enabled:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Enabled_Property'
        agentGroupId:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_AgentGroupId_Property'
        monday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Monday_Property'
        tuesday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Tuesday_Property'
        wednesday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Wednesday_Property'
        thursday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Thursday_Property'
        friday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Friday_Property'
        saturday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Saturday_Property'
        sunday:
          $ref: '#/components/schemas/CHS_CcWeeklySchedule_Sunday_Property'
    CHS_CcWeeklySchedule_Name_Property:
      type: string
      description: 'The name of the weekly schedule.

        '
      example: Standard Business Hours
    CHS_CcWeeklySchedule_Thursday_Property:
      type: array
      description: 'Thursday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example:
      - startTime: 09:00
        endTime: '18:00'
    CHS_CcWeeklySchedule_Enabled_Property:
      type: boolean
      description: 'Whether this weekly schedule is enabled and active.

        '
      example: true
    CHS_CcWeeklySchedule_Monday_Property:
      type: array
      description: 'Monday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example:
      - startTime: 09:00
        endTime: '18:00'
    CHS_CcWeeklySchedule_Id_Property:
      allOf:
      - description: Weekly Schedule ID
      - $ref: '#/components/schemas/CHS_Id_Property'
    CHS_CcWeeklySchedule_DaySchedule_Property:
      type: object
      additionalProperties: false
      required:
      - startTime
      - endTime
      properties:
        startTime:
          type: string
          pattern: ^([01]\d|2[0-3]):([0-5]\d)$
          description: Start time in HH:MM format (24-hour)
          example: 09:00
        endTime:
          type: string
          pattern: ^(([01]\d|2[0-3]):([0-5]\d)|24:00)$
          description: End time in HH:MM format (24-hour), 24:00 allowed
          example: '18:00'
    CHS_Id_Property:
      type: integer
      format: int32
      minimum: 0
      description: Identifier
      example: 1234
    CHS_CcWeeklySchedule_Sunday_Property:
      type: array
      description: 'Sunday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example: []
    CHS_ApplicationId_Property:
      type: integer
      format: int32
      minimum: 0
      description: Application identifier
      example: 1234
    CHS_CcWeeklySchedule_Friday_Property:
      type: array
      description: 'Friday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example:
      - startTime: 09:00
        endTime: '18:00'
    CHS_CcWeeklySchedule_UpdatedAt_Property:
      allOf:
      - description: Date and time when the weekly schedule was last updated
      - $ref: '#/components/schemas/CHS_DateTime_Property'
    CHS_CcWeeklySchedule_Wednesday_Property:
      type: array
      description: 'Wednesday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example:
      - startTime: 09:00
        endTime: '18:00'
    CHS_CcWeeklySchedule_CreatedAt_Property:
      allOf:
      - description: Date and time when the weekly schedule was created
      - $ref: '#/components/schemas/CHS_DateTime_Property'
    CHS_CcWeeklySchedule_Tuesday_Property:
      type: array
      description: 'Tuesday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example:
      - startTime: 09:00
        endTime: '18:00'
    CHS_CcWeeklySchedule_AgentGroupId_Property:
      type:
      - integer
      - 'null'
      description: 'The ID of the agent group associated with this weekly schedule, if any.

        '
      example: 123
    CHS_CcWeeklySchedule_Saturday_Property:
      type: array
      description: 'Saturday schedule ranges. Empty array means no availability.

        '
      items:
        $ref: '#/components/schemas/CHS_CcWeeklySchedule_DaySchedule_Property'
      example: []
  responses:
    CHS_CcWeeklySchedule_Response:
      description: Retrieve information about a specific weekly schedule for the contact center of a given application.
      content:
        application/json:
          schema:
            required:
            - statusCode
            - message
            - data
            type: object
            additionalProperties: false
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Response message, usually OK
                example: OK
              data:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Schema'
    CHS_BadRequest_Response:
      description: Bad request
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 400
              errorCode:
                type: string
                description: Error code
                example: BAD_REQUEST
              message:
                type: string
                description: Error message
                example: Bad request.
    CHS_ServerError_Response:
      description: Internal server error
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 500
              errorCode:
                type: string
                description: Error code
                example: INTERNAL_SERVER_ERROR
              message:
                type: string
                description: Error message
                example: Internal server error.
    CHS_NotFound_Response:
      description: Not found
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 404
              errorCode:
                type: string
                description: Error code
                example: NOT_FOUND
              message:
                type: string
                description: Error message
                example: Resource not found.
    CHS_Forbidden_Response:
      description: Forbidden
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 403
              errorCode:
                type: string
                description: Error code
                example: FORBIDDEN
              message:
                type: string
                description: Error message
                example: Forbidden.
    CHS_CcWeeklySchedules_Response:
      description: Retrieve information about all weekly schedules for the contact center of a given application.
      content:
        application/json:
          schema:
            required:
            - statusCode
            - message
            - data
            type: object
            additionalProperties: false
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Response message, usually OK
                example: OK
              data:
                type: array
                items:
                  $ref: '#/components/schemas/CHS_CcWeeklySchedule_Schema'
              count:
                type: integer
                description: Number of weekly schedules that match the specified filter criteria.
                example: 5
    CHS_Deleted_Response:
      description: Deleted
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Success message
                example: Resource deleted successfully.
    CHS_Conflict_Response:
      description: Conflict
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 409
              errorCode:
                type: string
                description: Error code
                example: CONFLICT
              message:
                type: string
                description: Error message
                example: Resource already exists.
  parameters:
    CHS_ApplicationId_PathParameter:
      in: path
      name: applicationId
      required: true
      description: Application's ID
      schema:
        type: integer
        example: 123
    CHS_CcWeeklySchedule_Count_QueryParameter:
      in: query
      name: count
      required: false
      description: 'Returns the number of weekly schedules that match the specified filter criteria.

        If set to `true`, the response will include the `count` property.

        If set to `false`, the response will only include the `data` property.

        '
      schema:
        type: boolean
        default: false
    CHS_CcWeeklySchedule_Limit_QueryParameter:
      in: query
      name: limit
      required: false
      description: Limit the number of weekly schedules returned
      schema:
        type: integer
        example: 50
        minimum: 1
        maximum: 200
        default: 100
    CHS_Page_QueryParameter:
      in: query
      name: page
      required: false
      description: Page number
      schema:
        type: integer
        example: 1
        minimum: 0
        default: 0
    CHS_CcWeeklySchedule_Id_PathParameter:
      in: path
      name: weeklyScheduleId
      required: true
      description: Weekly Schedule's ID
      schema:
        type: integer
        example: 456
  requestBodies:
    CHS_CcWeeklySchedule_Update_Body:
      required: true
      content:
        application/json:
          schema:
            type: object
            additionalProperties: false
            properties:
              name:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Name_Property'
              enabled:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Enabled_Property'
              agentGroupId:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_AgentGroupId_Property'
              monday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Monday_Property'
              tuesday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Tuesday_Property'
              wednesday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Wednesday_Property'
              thursday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Thursday_Property'
              friday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Friday_Property'
              saturday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Saturday_Property'
              sunday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Sunday_Property'
    CHS_CcWeeklySchedule_Create_Body:
      required: true
      content:
        application/json:
          schema:
            type: object
            additionalProperties: false
            required:
            - name
            - enabled
            properties:
              name:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Name_Property'
              enabled:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Enabled_Property'
              agentGroupId:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_AgentGroupId_Property'
              monday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Monday_Property'
              tuesday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Tuesday_Property'
              wednesday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Wednesday_Property'
              thursday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Thursday_Property'
              friday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Friday_Property'
              saturday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Saturday_Property'
              sunday:
                $ref: '#/components/schemas/CHS_CcWeeklySchedule_Sunday_Property'
  securitySchemes:
    Authorization:
      type: apiKey
      in: header
      name: Authorization
      description: 'Authorization for accesing endpoints , must be in one of the following format:

        - **Bearer {token}**

        - **ServerKey {key}**

        '
    MultimediaJWT:
      type: apiKey
      in: query
      name: jwt
      description: JWT token for signed URL multimedia authentication (query param)
x-tagGroups:
- name: Chat Service
  tags:
  - chat-configuration
  - chat-channel
  - chat-contact
  - chat-integration
  - chat-task
  - chat-campaign
  - chat-send
  - chat-multimedia
  - chat-slicing
  - chat-tag
  - chat-contact-list
  - chat-cc-agent
  - chat-cc-permissions-profile
  - chat-cc-weekly-schedule
  - chat-cc-special-days-schedule
  - chat-cc-conversation
  - chat-cc-agent-group
  - chat-cc-contact-comment
  - chat-cc-form
  - chat-stats
  - chat-internal
- name: Customer Service
  tags:
  - customer-service-adviser
  - customer-service-customer
  - customer-service-customer-csv
  - customer-service-customer-field
  - customer-service-customer-journey
  - customer-service-customer-journey-template
  - customer-service-customer-journey-control
  - customer-service-customer-send
  - customer-service-stats
  - customer-service-webhook-template
  - customer-service-segment
  - customer-service-audience
  - customer-service-application
  - customer-service-journeywaitqueue
  - customer-service-task
  - customer-service-cdpeventtype
  - customer-service-cdpeventtypetemplate
  - customer-service-internal
- name: Email Service
  tags:
  - es-configuration
  - es-configurationDomain
  - es-configurationDomainEmail
  - es-footer
  - es-audience
  - es-contact
  - es-category
  - es-campaign
  - es-campaign-block
  - es-campaign block-column
  - es-campaign-multimedia
  - es-shipment
  - es-attachment
  - es-statistics
  - es-webhook
  - es-tasks
- name: InApp Service
  tags:
  - inapp-configuration
  - inapp-campaign
  - inapp-schema
  - inapp-topic
  - inapp-multimedia
  - inapp-form
  - inapp-stats
  - inapp-audience
  - inapp-task
- name: SMS Service
  tags:
  - sms-campaign
  - sms-configuration
  - sms-contact
  - sms-send
  - sms-stats
  - sms-topic
  - sms-cost
  - sms-webhook
  - sms-private
- name: Wallet Service
  tags:
  - wallet-project
  - wallet-images
  - wallet-tasks
  - wallet-notifications
  - wallet-template
  - wallet-loyalty-pass
  - wallet-loyalty-template
  - wallet-offer-pass
  - wallet-offer-template
  - wallet-generic-pass
  - wallet-generic-template
- name: Stats Service
  tags:
  - stats-service-chat
  - stats-service-cs
  - stats-service-report
  - stats-service-wallet
  - stats-service-meta
- name: ChatGen service
  tags:
  - icc-chatgen-gateway-agent
  - icc-chatgen-gateway-api-tool
  - icc-chatgen-gateway-configured-custom-tool
  - icc-chatgen-gateway-conversation
  - icc-chatgen-gateway-custom-tool
  - icc-chatgen-gateway-document
  - icc-chatgen-gateway-file
  - icc-chatgen-gateway-instance-config
  - icc-chatgen-gateway-router-agent-tool
  - icc-chatgen-gateway-router-agent
- name: AI Assitant service
  tags:
  - ai-generator-campaign
- name: Meta Service
  tags:
  - meta-cloudapi
  - meta-configuration
  - meta-webhook
  - meta-business
  - meta-templates
  - meta-upload
- name: Push Live Service
  tags:
  - push-live-configuration
  - push-live-ios-class
  - push-live-activity
  - push-live-send
- name: Pathbot
  tags:
  - pathbot-agents
  - pathbot-applications
  - pathbot-documents
  - pathbot-flows
  - pathbot-tools
  - pathbot-nodes
  - pathbot-ingestion-sources
  - pathbot-evaluation
  - pathbot-skills
- name: Link Service
  tags:
  - link-short-domain
x-provenance:
  method: searched
  source: https://documentation.indigitall.com/reference
  harvested: '2026-10-21'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
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  - https://documentation.indigitall.com/reference/csobtainrecomendednnextnode.md
  - https://documentation.indigitall.com/reference/cspostaudiencelist.md


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# Full source: https://artifacts.apis.io/indigitall/openapi/indigitall-chat-cc-weekly-schedule-api-openapi.yml