indigitall

indigitall Chat Cc Special Days Schedule API

Endpoints to manage Contact Center special days schedules for chat-service-v2

GitHub OpenAPI

Operations 5

POST /chat/{applicationId}/contactCenter/specialDaysSchedule Create a new special days schedule #
GET /chat/{applicationId}/contactCenter/specialDaysSchedule Get special days schedules #
DELETE /chat/{applicationId}/contactCenter/specialDaysSchedule/{specialDaysScheduleId} Delete special days schedule #
GET /chat/{applicationId}/contactCenter/specialDaysSchedule/{specialDaysScheduleId} Get special days schedule by ID #
PUT /chat/{applicationId}/contactCenter/specialDaysSchedule/{specialDaysScheduleId} Update special days schedule #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/indigitall/openapi/indigitall-chat-cc-special-days-schedule-api-openapi.yml

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OpenAPI Specification

indigitall-chat-cc-special-days-schedule-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  version: 2.0.0
  title: INDIGITALL Chat Cc Special Days Schedule API
  x-logo:
    url: https://console.indigitall.com/images/logo_verdeblanco@2x.png
    backgroundColor: '#0F3B7A'
  description: '### Introduction:

    This documentation describes every endpoint of Indigitall''s API v2


    API BASE URL: https://api.indigitall.com/v2


    ### Authentication:


    Most of the endpoints of the API needs an Authorization header.


    There are two Authorization ways:


    - If your intention is to manage API calls with a server-side script you have to create a Server key through Indigitall''s console.


    You can set the following Authorization Header : ''Authorization: ServerKey {ServerKey}''

    - If your intention is to integrate this API for front-end users POST /auth endpoint authorizes a user and returns an access token.


    You can set the following Authorization Header : ''Authorization: Bearer {Token}'''
servers:
- url: https://api.indigitall.com/v2
security:
- Authorization: []
tags:
- name: chat-cc-special-days-schedule
  description: Endpoints to manage Contact Center special days schedules for chat-service-v2
  x-displayName: Chat - CC Special Days Schedule
paths:
  /chat/{applicationId}/contactCenter/specialDaysSchedule:
    post:
      tags:
      - chat-cc-special-days-schedule
      summary: Create a new special days schedule
      description: Create a new special days schedule for the contact center of a given application.
      x-eov-operation-handler: ccSpecialDaysSchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: createSpecialDaysSchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      requestBody:
        $ref: '#/components/requestBodies/CHS_CcSpecialDaysSchedule_Create_Body'
      responses:
        '201':
          $ref: '#/components/responses/CHS_CcSpecialDaysSchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    get:
      tags:
      - chat-cc-special-days-schedule
      summary: Get special days schedules
      description: Retrieve all special days schedules for the contact center of a given application.
      x-eov-operation-handler: ccSpecialDaysSchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: getSpecialDaysSchedules
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcSpecialDaysSchedule_Limit_QueryParameter'
      - $ref: '#/components/parameters/CHS_Page_QueryParameter'
      - $ref: '#/components/parameters/CHS_CcSpecialDaysSchedule_Count_QueryParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcSpecialDaysSchedules_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
  /chat/{applicationId}/contactCenter/specialDaysSchedule/{specialDaysScheduleId}:
    delete:
      tags:
      - chat-cc-special-days-schedule
      summary: Delete special days schedule
      description: Delete a specific special days schedule for the contact center of a given application.
      x-eov-operation-handler: ccSpecialDaysSchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: deleteSpecialDaysSchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcSpecialDaysSchedule_Id_PathParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_Deleted_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    get:
      tags:
      - chat-cc-special-days-schedule
      summary: Get special days schedule by ID
      description: Retrieve information about a specific special days schedule for the contact center of a given application.
      x-eov-operation-handler: ccSpecialDaysSchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: getSpecialDaysScheduleById
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcSpecialDaysSchedule_Id_PathParameter'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcSpecialDaysSchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
    put:
      tags:
      - chat-cc-special-days-schedule
      summary: Update special days schedule
      description: Update information of a specific special days schedule for the contact center of a given application.
      x-eov-operation-handler: ccSpecialDaysSchedule.controller
      x-gateway-endpoint: chatServiceV2
      operationId: updateSpecialDaysSchedule
      x-gateway-check-permission:
        account-features:
        - CHAT_V2_ENABLED
      parameters:
      - $ref: '#/components/parameters/CHS_ApplicationId_PathParameter'
      - $ref: '#/components/parameters/CHS_CcSpecialDaysSchedule_Id_PathParameter'
      requestBody:
        $ref: '#/components/requestBodies/CHS_CcSpecialDaysSchedule_Update_Body'
      responses:
        '200':
          $ref: '#/components/responses/CHS_CcSpecialDaysSchedule_Response'
        '400':
          $ref: '#/components/responses/CHS_BadRequest_Response'
        '403':
          $ref: '#/components/responses/CHS_Forbidden_Response'
        '404':
          $ref: '#/components/responses/CHS_NotFound_Response'
        '409':
          $ref: '#/components/responses/CHS_Conflict_Response'
        '500':
          $ref: '#/components/responses/CHS_ServerError_Response'
components:
  schemas:
    CHS_DateTime_Property:
      type: string
      format: date-time
      description: Date and time
      example: '2021-08-25T15:00:00Z'
    CHS_CcSpecialDaysSchedule_Name_Property:
      type: string
      description: 'The name of the special days schedule.

        '
      example: Holiday Overrides
    CHS_CcSpecialDaysSchedule_AgentGroupId_Property:
      type:
      - integer
      - 'null'
      description: 'The ID of the agent group associated with this special days schedule, if any.

        '
      example: 123
    CHS_CcSpecialDaysSchedule_UpdatedAt_Property:
      allOf:
      - description: Date and time when the special days schedule was last updated
      - $ref: '#/components/schemas/CHS_DateTime_Property'
    CHS_CcSpecialDaysSchedule_Id_Property:
      allOf:
      - description: Special Days Schedule ID
      - $ref: '#/components/schemas/CHS_Id_Property'
    CHS_Id_Property:
      type: integer
      format: int32
      minimum: 0
      description: Identifier
      example: 1234
    CHS_ApplicationId_Property:
      type: integer
      format: int32
      minimum: 0
      description: Application identifier
      example: 1234
    CHS_CcSpecialDaysSchedule_SpecialDays_Property:
      type: array
      description: 'Special day overrides by day/month, optionally scoped to a specific year. If both a recurring day and a specific date match, the specific date takes precedence.

        '
      items:
        $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_SpecialDay_Property'
      example:
      - day: 25
        month: 12
        schedule: []
      - day: 31
        month: 12
        year: 2026
        schedule:
        - startTime: '10:00'
          endTime: '14:00'
    CHS_CcSpecialDaysSchedule_DaySchedule_Property:
      type: object
      additionalProperties: false
      required:
      - startTime
      - endTime
      properties:
        startTime:
          type: string
          pattern: ^([01]\d|2[0-3]):([0-5]\d)$
          description: Start time in HH:MM format (24-hour)
          example: 09:00
        endTime:
          type: string
          pattern: ^(([01]\d|2[0-3]):([0-5]\d)|24:00)$
          description: End time in HH:MM format (24-hour), 24:00 allowed
          example: '18:00'
    CHS_CcSpecialDaysSchedule_SpecialDay_Property:
      type: object
      additionalProperties: false
      required:
      - day
      - month
      - schedule
      properties:
        day:
          type: integer
          minimum: 1
          maximum: 31
          description: 'Day of the month. Combined with month and optionally year to define the special day.

            '
          example: 25
        month:
          type: integer
          minimum: 1
          maximum: 12
          description: 'Month of the year. Combined with day and optionally year to define the special day.

            '
          example: 12
        year:
          type: integer
          minimum: 1
          maximum: 9999
          description: 'Optional year. If omitted, the special day recurs every year for the given day and month.

            '
          example: 2026
        schedule:
          type: array
          description: 'Schedule ranges that override the weekly schedule for the matched special day. Empty array means closed.

            '
          items:
            $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_DaySchedule_Property'
    CHS_CcSpecialDaysSchedule_Schema:
      type: object
      additionalProperties: false
      properties:
        id:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Id_Property'
        createdAt:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_CreatedAt_Property'
        updatedAt:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_UpdatedAt_Property'
        applicationId:
          $ref: '#/components/schemas/CHS_ApplicationId_Property'
        name:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Name_Property'
        enabled:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Enabled_Property'
        agentGroupId:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_AgentGroupId_Property'
        specialDays:
          $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_SpecialDays_Property'
    CHS_CcSpecialDaysSchedule_Enabled_Property:
      type: boolean
      description: 'Whether this special days schedule is enabled and active.

        '
      example: true
    CHS_CcSpecialDaysSchedule_CreatedAt_Property:
      allOf:
      - description: Date and time when the special days schedule was created
      - $ref: '#/components/schemas/CHS_DateTime_Property'
  responses:
    CHS_BadRequest_Response:
      description: Bad request
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 400
              errorCode:
                type: string
                description: Error code
                example: BAD_REQUEST
              message:
                type: string
                description: Error message
                example: Bad request.
    CHS_CcSpecialDaysSchedule_Response:
      description: Retrieve information about a specific special days schedule for the contact center of a given application.
      content:
        application/json:
          schema:
            required:
            - statusCode
            - message
            - data
            type: object
            additionalProperties: false
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Response message, usually OK
                example: OK
              data:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Schema'
    CHS_ServerError_Response:
      description: Internal server error
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 500
              errorCode:
                type: string
                description: Error code
                example: INTERNAL_SERVER_ERROR
              message:
                type: string
                description: Error message
                example: Internal server error.
    CHS_CcSpecialDaysSchedules_Response:
      description: Retrieve information about all special days schedules for the contact center of a given application.
      content:
        application/json:
          schema:
            required:
            - statusCode
            - message
            - data
            type: object
            additionalProperties: false
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Response message, usually OK
                example: OK
              data:
                type: array
                items:
                  $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Schema'
              count:
                type: integer
                description: Number of special days schedules that match the specified filter criteria.
                example: 5
    CHS_NotFound_Response:
      description: Not found
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 404
              errorCode:
                type: string
                description: Error code
                example: NOT_FOUND
              message:
                type: string
                description: Error message
                example: Resource not found.
    CHS_Forbidden_Response:
      description: Forbidden
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 403
              errorCode:
                type: string
                description: Error code
                example: FORBIDDEN
              message:
                type: string
                description: Error message
                example: Forbidden.
    CHS_Deleted_Response:
      description: Deleted
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 200
              message:
                type: string
                description: Success message
                example: Resource deleted successfully.
    CHS_Conflict_Response:
      description: Conflict
      content:
        application/json:
          schema:
            type: object
            additionalProperties: true
            properties:
              statusCode:
                type: integer
                description: Status code
                example: 409
              errorCode:
                type: string
                description: Error code
                example: CONFLICT
              message:
                type: string
                description: Error message
                example: Resource already exists.
  parameters:
    CHS_ApplicationId_PathParameter:
      in: path
      name: applicationId
      required: true
      description: Application's ID
      schema:
        type: integer
        example: 123
    CHS_CcSpecialDaysSchedule_Count_QueryParameter:
      in: query
      name: count
      required: false
      description: 'Returns the number of special days schedules that match the specified filter criteria.

        If set to `true`, the response will include the `count` property.

        If set to `false`, the response will only include the `data` property.

        '
      schema:
        type: boolean
        default: false
    CHS_CcSpecialDaysSchedule_Id_PathParameter:
      in: path
      name: specialDaysScheduleId
      required: true
      description: Special days schedule ID
      schema:
        type: integer
        example: 1
    CHS_Page_QueryParameter:
      in: query
      name: page
      required: false
      description: Page number
      schema:
        type: integer
        example: 1
        minimum: 0
        default: 0
    CHS_CcSpecialDaysSchedule_Limit_QueryParameter:
      in: query
      name: limit
      required: false
      description: Limit the number of special days schedules returned
      schema:
        type: integer
        example: 50
        minimum: 1
        maximum: 200
        default: 100
  requestBodies:
    CHS_CcSpecialDaysSchedule_Create_Body:
      required: true
      content:
        application/json:
          schema:
            type: object
            additionalProperties: false
            required:
            - name
            - enabled
            properties:
              name:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Name_Property'
              enabled:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Enabled_Property'
              agentGroupId:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_AgentGroupId_Property'
              specialDays:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_SpecialDays_Property'
    CHS_CcSpecialDaysSchedule_Update_Body:
      required: true
      content:
        application/json:
          schema:
            type: object
            additionalProperties: false
            properties:
              name:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Name_Property'
              enabled:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_Enabled_Property'
              agentGroupId:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_AgentGroupId_Property'
              specialDays:
                $ref: '#/components/schemas/CHS_CcSpecialDaysSchedule_SpecialDays_Property'
  securitySchemes:
    Authorization:
      type: apiKey
      in: header
      name: Authorization
      description: 'Authorization for accesing endpoints , must be in one of the following format:

        - **Bearer {token}**

        - **ServerKey {key}**

        '
    MultimediaJWT:
      type: apiKey
      in: query
      name: jwt
      description: JWT token for signed URL multimedia authentication (query param)
x-tagGroups:
- name: Chat Service
  tags:
  - chat-configuration
  - chat-channel
  - chat-contact
  - chat-integration
  - chat-task
  - chat-campaign
  - chat-send
  - chat-multimedia
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- name: Customer Service
  tags:
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- name: AI Assitant service
  tags:
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- name: Meta Service
  tags:
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  - meta-configuration
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- name: Push Live Service
  tags:
  - push-live-configuration
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  - push-live-activity
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- name: Pathbot
  tags:
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  - pathbot-nodes
  - pathbot-ingestion-sources
  - pathbot-evaluation
  - pathbot-skills
- name: Link Service
  tags:
  - link-short-domain
x-provenance:
  method: searched
  source: https://documentation.indigitall.com/reference
  harvested: '2026-10-21'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
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# Full source: https://artifacts.apis.io/indigitall/openapi/indigitall-chat-cc-special-days-schedule-api-openapi.yml