ilert Support Hours API

openapi: 3.0.1
info:
  title: ilert REST Alert Actions Support Hours API
  description: "# Introduction\nThe ilert API is a [RESTful](https://en.wikipedia.org/wiki/Representational_state_transfer) API and provides programmatic access to entities in ilert and lets you easily integrate ilert with 3rd party tools. If you are looking to develop an inbound integration (e.g. for a monitoring tool), please use our [Events API](#tag/events). \n\nThe API supports the JSON content type for requests and responses. The response content type is requested via the HTTP Accept header (`application/json`). All resources are accessible via https and are located at `api.ilert.com/api`. \n\n You may download ilert's latest [OpenAPI.json {...} here](https://api.ilert.com/api-docs/openapi.json).\n\n If you are looking for a classic Swagger-UI view you may also open [this link](https://api.ilert.com/api-docs/swagger-ui). \n\n ## Authentication\nThe REST API accepts bearer API tokens. Each user may create API keys using the ilert web application. Note: Make sure to send the `Bearer ` prefix e.g. `Bearer APIKEY` when sending api key requests. By default, access to all resources (using any method) requires the client to be authenticated.\n\n ## Team Context\n When using API tokens, the currently selected team context of the user will not be taken into account, i.e. list results will always return all entities to which the user has a view permission. When using basic auth credentials the currently selected team context of the user will be used to filter resource results. The context may be overwritten for API key calls using the `team-context` HTTP header. Specifying `0` for ALL teams, `-1` for MY teams or a specific team id e.g. `team-context=901` to fetch results for a certain team.  \n\n ## Errors\nilert uses HTTP response codes to indicate success or failure of an API request. Codes in the 2xx range indicate success, codes in the 4xx range indicate a client error (e.g. a missing required parameter) and codes in the 5xx range indicate an error with ilert's servers. In case of an error, the response body contains the following information:\n\n Attribute     | Description \n ------------- | ------------- \n status  | the corresponsing HTTP status code  \n message  | a human readable description of the error \n code  | error code, used to identify error type  \n\n ## API Versioning\nChanges to our API are always backwards-compatible. To get more information about our API versioning and historical changes, please <a href='https://docs.ilert.com/rest-api/api-version-history' target='_blank'>take a look here</a>."
  version: v2.2026.5-r.3
  x-logo:
    url: ./ilert-logo-spaced.png
    backgroundColor: '#fafafa'
    altText: ilert documentation logo
servers:
- url: /api
security:
- apiKey: []
tags:
- name: Support Hours
paths:
  /support-hours:
    get:
      tags:
      - Support Hours
      summary: List support hours.
      description: Returns a shallow list of support hours without exception details. Use the single resource endpoint to retrieve the complete support hour including all exceptions.
      parameters:
      - name: start-index
        in: query
        description: an integer specifying the starting point (beginning with 0) when paging through a list of entities
        schema:
          type: integer
          format: int32
          default: 0
      - name: max-results
        in: query
        description: the maximum number of results when paging through a list of support hours.
        schema:
          maximum: 50
          type: integer
          format: int32
          default: 50
      responses:
        '200':
          description: list of support hours
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SupportHourListItem'
    post:
      tags:
      - Support Hours
      summary: Create a new support hour.
      requestBody:
        description: the support hour
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportHour'
        required: true
      responses:
        '201':
          description: the response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportHour'
      x-codegen-request-body-name: support-hour
  /support-hours/{id}:
    get:
      tags:
      - Support Hours
      summary: Get the support hour with specified id.
      parameters:
      - name: id
        in: path
        description: entity ID
        required: true
        schema:
          type: number
      responses:
        '200':
          description: the support hour object
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportHour'
    put:
      tags:
      - Support Hours
      summary: Update an existing support hour.
      parameters:
      - name: id
        in: path
        description: entity ID
        required: true
        schema:
          type: number
      requestBody:
        description: the support hour
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportHour'
        required: true
      responses:
        '200':
          description: the updated support hour object
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportHour'
      x-codegen-request-body-name: support-hour
    delete:
      tags:
      - Support Hours
      summary: Delete the specified support hour.
      parameters:
      - name: id
        in: path
        description: entity ID
        required: true
        schema:
          type: number
      responses:
        '204':
          description: if deletion was successful
          content: {}
components:
  schemas:
    TeamRel:
      type: object
      properties:
        id:
          type: integer
          format: int64
        name:
          type: string
    SupportHourListItem:
      type: object
      properties:
        id:
          type: integer
          format: int64
        name:
          type: string
        teams:
          type: array
          items:
            $ref: '#/components/schemas/TeamRel'
        timezone:
          $ref: '#/components/schemas/TimeZone'
        supportDays:
          type: object
          properties:
            MONDAY:
              $ref: '#/components/schemas/SupportDay'
            TUESDAY:
              $ref: '#/components/schemas/SupportDay'
            WEDNESDAY:
              $ref: '#/components/schemas/SupportDay'
            THURSDAY:
              $ref: '#/components/schemas/SupportDay'
            FRIDAY:
              $ref: '#/components/schemas/SupportDay'
            SATURDAY:
              $ref: '#/components/schemas/SupportDay'
            SUNDAY:
              $ref: '#/components/schemas/SupportDay'
    SupportHour:
      required:
      - name
      - supportDays
      - timezone
      type: object
      properties:
        id:
          type: integer
          format: int64
        name:
          type: string
        teams:
          type: array
          items:
            $ref: '#/components/schemas/TeamRel'
        timezone:
          $ref: '#/components/schemas/TimeZone'
        supportDays:
          type: object
          properties:
            MONDAY:
              $ref: '#/components/schemas/SupportDay'
            TUESDAY:
              $ref: '#/components/schemas/SupportDay'
            WEDNESDAY:
              $ref: '#/components/schemas/SupportDay'
            THURSDAY:
              $ref: '#/components/schemas/SupportDay'
            FRIDAY:
              $ref: '#/components/schemas/SupportDay'
            SATURDAY:
              $ref: '#/components/schemas/SupportDay'
            SUNDAY:
              $ref: '#/components/schemas/SupportDay'
        exceptions:
          type: array
          items:
            $ref: '#/components/schemas/SupportHourException'
    SupportHourException:
      type: object
      required:
      - name
      - start
      - end
      - supportStatus
      properties:
        name:
          type: string
        start:
          type: string
          format: date
        end:
          type: string
          format: date
        supportStatus:
          type: string
          enum:
          - DURING
          - OUTSIDE
    SupportDay:
      required:
      - end
      - start
      type: object
      properties:
        start:
          type: string
          format: time
        end:
          type: string
          format: time
    TimeZone:
      type: string
      enum:
      - Europe/Berlin
      - America/New_York
      - America/Los_Angeles
      - Asia/Istanbul
  securitySchemes:
    apiKey:
      type: apiKey
      description: The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.
      name: Authorization
      in: header
x-original-swagger-version: '2.0'