Hellou AI

Hellou AI Calls API

Call history: who called whom, when, for how long, and how it ended -- WhatsApp calls and the phone calls AI agents answer, with what was said on an AI call. History is read-only. A person's call is placed on the phone line or on WhatsApp; both endpoints place a real call and are not available to AI agents or MCP clients.

GitHub OpenAPI

Operations 13

POST /api/v1/accounts/{account_id}/whatsapp_calls/initiate Call a contact on WhatsApp #
POST /api/v1/accounts/{account_id}/porta/calls Call a contact on the phone line #
GET /api/v1/accounts/{account_id}/porta/live_status Live status of every phone extension #
GET /api/v1/accounts/{account_id}/porta/activity_metrics Today's call metrics for the wallboard #
GET /api/v1/accounts/{account_id}/calls List calls #
GET /api/v1/accounts/{account_id}/call_history List call history #
GET /api/v1/accounts/{account_id}/calls/{id} Get a call #
GET /api/v1/accounts/{account_id}/calls/{id}/transcript Get an AI call's transcript #
GET /api/v1/accounts/{account_id}/calls/{id}/recording Play a call's recording #
POST /api/v1/accounts/{account_id}/calls/{id}/take_over Take over a live AI call #
GET /api/v1/accounts/{account_id}/softphone_session Whether the in-app softphone is available #
POST /api/v1/accounts/{account_id}/softphone_session Start an in-app softphone session #
DELETE /api/v1/accounts/{account_id}/softphone_session End the in-app softphone session #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/hellou-ai/openapi/hellou-ai-calls-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-ai-call-report-schema.json
📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-voice-campaign-schema.json
📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-voice-campaign-report-stats-schema.json
📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-inbox-schema.json
📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-voice-campaign-create-request-schema.json
📊
JSONSchema
https://artifacts.apis.io/hellou-ai/json-schema/hellou-ai-call-schema.json

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OpenAPI Specification

hellou-ai-calls-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: HellouOne Calls API
  version: 1.0.0
  description: 'The HellouOne REST API: everything the dashboard does, available to your

    own systems — CRMs, bots, BI tools and back-office automation.'
  termsOfService: https://hellou.ai/en/legal/terms/
  contact:
    name: HellouOne support
    email: support@hellou.ai
servers:
- url: https://one.hellou.ai
  description: HellouOne cloud
security:
- userApiKey: []
tags:


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# Full source: https://artifacts.apis.io/hellou-ai/openapi/hellou-ai-calls-api-openapi.yml