Harness

Harness Zendesk API

This contains APIs specific to the creation of zendesk ticket

Documentation GitHub OpenAPI

Operations 2

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

POST /authz/api/zendesk Open a Zendesk support ticket · create zendesk ticket for given user #

Ask an LLM

“How do I file a support ticket with Harness from inside the product?”

“Can I set the priority and mark an issue as a regression when opening a ticket?”

Tell an agent

Open a {type} Zendesk ticket with priority {priority} and subject {subject}.

File a support ticket titled {subject} at {priority} priority with message {message}.

GET /authz/api/zendesk/token Get a short-lived Coveo search token · get short live token for Coveo #

Ask an LLM

“What gives me a temporary token for Coveo support search?”

“Is there a short-lived Coveo token I can use for the help center search?”

Tell an agent

Get a short-lived Coveo token.

Fetch a fresh token for Coveo help search.

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Harness Zendesk API
  version: '1.0'
  description: The Harness Software Delivery Platform uses OpenAPI Specification v3.0.
  contact:
    name: API Support
    email: contact@harness.io
    url: https://harness.io/
  x-logo:
    url: https://mma.prnewswire.com/media/779232/Harnes_logo_horizontal.jpg?p=facebook
    altText: Harness
  termsOfService: https://harness.io/terms-of-use/
servers:
- url: https://app.harness.io
  description: Harness host URL
- url: https://{vanity}
  description: Vanity URL
  variables:
    vanity:
      default: app.harness.io
security:
- x-api-key: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/harness/refs/heads/main/openapi/harness-zendesk-api-openapi.yml

Harness Zendesk API

Operations 2

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OpenAPI Specification