GuestReady Inquiries API
The Inquiries API from GuestReady — 2 operation(s) for inquiries.
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OpenAPI Specification
openapi: 3.2.0
info:
title: RentalReady Inquiries API
version: 1.0.0 (api)
description: 'This API enables you to access and update resources from RentalReady (GuestReady PMS)
### Throttling
Our API supports up to 400 requests per minute
'
servers:
- url: https://pms.rentalready.io/api/v3/
description: Base URL declared by the provider in apis.yml (roadmap#122).
tags:
- name: Inquiries
paths:
/api/v3/inquiries/:
get:
operationId: inquiries_list
description: Retrieve a list of inquiries accessible to the current user.
summary: List inquiries
parameters:
- in: query
name: conversation_id
schema:
type: integer
- in: query
name: created_after
schema:
type: string
format: date-time
- in: query
name: created_before
schema:
type: string
format: date-time
- name: limit
required: false
in: query
description: Number of results to return per page.
schema:
type: integer
- name: offset
required: false
in: query
description: The initial index from which to return the results.
schema:
type: integer
- name: ordering
required: false
in: query
description: Which field to use when ordering the results.
schema:
type: string
- in: query
name: rental_id
schema:
type: string
title: Contract number
description: "This field is not editable after creation.\n ALWAYS fill it with the correct value"
- in: query
name: status
schema:
type: string
tags:
- Inquiries
security:
- oauth2:
- inquiries:read
responses:
'200':
content:
application/json:
schema:
$ref: '#/components/schemas/PaginatedInquiryList'
description: ''
/api/v3/inquiries/{id}/:
get:
operationId: inquiries_retrieve
description: Retrieve a specific inquiry by ID.
summary: Retrieve inquiry
parameters:
- in: path
name: id
schema:
type: integer
description: A unique integer value identifying this inquiry.
required: true
tags:
- Inquiries
security:
- oauth2:
- inquiries:read
responses:
'200':
content:
application/json:
schema:
$ref: '#/components/schemas/Inquiry'
description: ''
components:
schemas:
InquiryOriginEnum:
enum:
- channel_manager
- bookingsync_inbox
- airbnb_message
- airbnb_email
- airbnb_tentative
- booking-com
- homeaway
- homeaway_tentative
- tripadvisor
- email
- messenger
- whatsapp
- sms
- notification
- event
- airbnb_review
- guestspace
- twilio
- booking_widget
- support
type: string
description: '* `channel_manager` - Platform
* `bookingsync_inbox` - BookingSync
* `airbnb_message` - Airbnb
* `airbnb_email` - Airbnb
* `airbnb_tentative` - Airbnb
* `booking-com` - Booking.com
* `homeaway` - HomeAway
* `homeaway_tentative` - HomeAway
* `tripadvisor` - TripAdvisor
* `email` - Email
* `messenger` - Messenger
* `whatsapp` - WhatsApp
* `sms` - SMS
* `notification` - Email
* `event` - Email
* `airbnb_review` - Airbnb
* `guestspace` - Guest space
* `twilio` - SMS
* `booking_widget` - Direct booking widget
* `support` - Support'
InquiryStatusEnum:
enum:
- inquiry
- pending
- preapproved
- denied
- not_possible
- accepted
- cancelled
- special_offer
- not_found
type: string
description: '* `inquiry` - Inquiry
* `pending` - Pending
* `preapproved` - Pre-approved
* `denied` - Refused
* `not_possible` - Not possible
* `accepted` - Accepted
* `cancelled` - Cancelled
* `special_offer` - Special offer
* `not_found` - Not found'
PaginatedInquiryList:
type: object
required:
- count
- results
properties:
count:
type: integer
example: 123
next:
type:
- string
- 'null'
format: uri
example: http://api.example.org/accounts/?offset=400&limit=100
previous:
type:
- string
- 'null'
format: uri
example: http://api.example.org/accounts/?offset=200&limit=100
results:
type: array
items:
$ref: '#/components/schemas/Inquiry'
limit:
type: integer
example: 50
Inquiry:
type: object
properties:
id:
type: integer
readOnly: true
status:
allOf:
- $ref: '#/components/schemas/InquiryStatusEnum'
readOnly: true
description: 'Inquiry state. Currently produced: inquiry (guest info request, no booking), pending (reservation request awaiting host accept/decline), preapproved (host pre-approved; not yet a confirmed booking), denied (host declined), cancelled (request voided/withdrawn). Legacy / not currently emitted: accepted, not_possible, special_offer, not_found. A confirmed booking is read from the conversation''s reservation_ids, not from an inquiry status.
* `inquiry` - Inquiry
* `pending` - Pending
* `preapproved` - Pre-approved
* `denied` - Refused
* `not_possible` - Not possible
* `accepted` - Accepted
* `cancelled` - Cancelled
* `special_offer` - Special offer
* `not_found` - Not found'
checkin_date:
type:
- string
- 'null'
format: date
readOnly: true
description: Requested check-in date for the prospective stay (YYYY-MM-DD).
checkout_date:
type:
- string
- 'null'
format: date
readOnly: true
description: Requested check-out date for the prospective stay (YYYY-MM-DD).
origin:
allOf:
- $ref: '#/components/schemas/InquiryOriginEnum'
readOnly: true
description: 'Source the inquiry came from, i.e. the platform or channel that originated it (e.g. Airbnb, Booking.com, direct email).
* `channel_manager` - Platform
* `bookingsync_inbox` - BookingSync
* `airbnb_message` - Airbnb
* `airbnb_email` - Airbnb
* `airbnb_tentative` - Airbnb
* `booking-com` - Booking.com
* `homeaway` - HomeAway
* `homeaway_tentative` - HomeAway
* `tripadvisor` - TripAdvisor
* `email` - Email
* `messenger` - Messenger
* `whatsapp` - WhatsApp
* `sms` - SMS
* `notification` - Email
* `event` - Email
* `airbnb_review` - Airbnb
* `guestspace` - Guest space
* `twilio` - SMS
* `booking_widget` - Direct booking widget
* `support` - Support'
rental_id:
type: string
readOnly: true
description: Id of the property (rental) the inquiry is about.
required:
- checkin_date
- checkout_date
- id
- origin
- rental_id
- status
securitySchemes:
basicAuth:
type: http
scheme: basic
cookieAuth:
type: apiKey
in: cookie
name: sessionid
oauth2:
type: oauth2
flows:
authorizationCode:
authorizationUrl: /o/authorize/
tokenUrl: /o/token/
refreshUrl: /o/token/
scopes:
read: Read scope
write: Write scope
amenities:read: Read amenities
amenities:write: Create, update and delete amenities
photos:write: Create, update and delete photos
reservations:read: Read reservations
reservations:write: Create, update and cancel reservations
reservation_platform:read: Read reservation platform
reviews:read: Read reviews
reviews:write: Write reviews
owners:read: Read owners
owners:write: Write owners
hosts:read: Read hosts (deprecated)
hosts:write: Write hosts (deprecated)
offices:read: Read offices
property_managers:read: Read property managers
onboarding_requests:read: Read onboarding requests
listing_requests:read: Read listing requests
pricing:read: Read pricing
pricing:write: Create, update and delete pricing
users:read: Read user data
calendar:read: Read calendar
calendar:write: Write calendar
rentals:read: Read rentals
rentals:write: Create, update and delete rentals
issues:read: Read issues
issues:write: Write issues
incidents:read: Read incidents
incidents:write: Write incidents
missions:read: Read missions
missions:write: Write missions
agents:read: Read agents
smart_schedulers:read: Read smart schedulers
smart_schedulers:write: Write smart schedulers
neighbourhoods:read: Read neighbourhoods
payment_links:read: Read payment links
swikly_deposits:read: Read swikly deposits
payout_adjustments:read: Read payout adjustments
payout_adjustments:write: Write payout adjustments
payment_acceptance_transactions:read: Read payment acceptance transactions
payment_acceptance_transactions:write: Write payment acceptance transactions
accounting_invoice:read: Read accounting invoices
accounting_invoice:write: Write accounting invoices
guest_registration:read: Read guest registration data
conversations:read: Read conversations
conversations:write: Write conversations
messages:read: Read messages
messages:write: Write messages
inquiries:read: Read inquiries
city_tax_rules:read: Read city tax rules
custom_fields:read: Read custom fields
custom_fields:write: Write custom fields
tokenAuth:
type: apiKey
in: header
name: Authorization
description: Token-based authentication with required prefix "Token"