Gradient Labs Actions & Tools API

openapi: 3.2.0
info:
  title: Gradient Labs Actions & Tools API
  version: '1.0'
  description: 'HTTP API for Gradient Labs'' AI customer support agent ("Otto"). Use it to start and drive support conversations, add customer and human-agent messages, assign work to the AI agent, hand off to humans, run business tools/actions, and manage the knowledge base the agent reasons over.


    All requests are authenticated with a Bearer API key in the `Authorization` header. Unless stated otherwise, endpoints are idempotent and requests can be safely retried.


    IMPORTANT (accuracy note): Gradient Labs'' public API reference at https://api-docs.gradient-labs.ai/ is behind an access-code gate. The paths, verbs, and field names in this document were reconstructed from the vendor''s official open-source Go SDK (github.com/gradientlabs-ai/gradientlabs-go) and corroborating SDKs. Request/response schemas are modeled and simplified; verify exact field-level shapes against the gated reference before relying on them in production. See review.yml (endpointsConfirmed vs endpointsModeled).'
  contact:
    name: Gradient Labs
    url: https://www.gradient-labs.ai
  license:
    name: Proprietary
servers:
- url: https://api.gradient-labs.ai
  description: Gradient Labs production API
security:
- bearerAuth: []
tags:
- name: Actions & Tools
  description: Define and execute business tools the AI agent can call.
paths:
  /tools:
    post:
      tags:
      - Actions & Tools
      operationId: createTool
      summary: Create a tool
      description: Defines a business tool the AI agent can call. Requires a Management API key.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Tool'
      responses:
        '200':
          description: Tool created.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Tool'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /tools/{id}/execute:
    post:
      tags:
      - Actions & Tools
      operationId: executeTool
      summary: Execute a tool
      description: Executes a defined tool with the supplied arguments and returns its JSON-encoded result. Requires a Management API key.
      parameters:
      - name: id
        in: path
        required: true
        description: The tool identifier.
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ExecutionParams'
      responses:
        '200':
          description: Tool execution result.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExecuteResult'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  schemas:
    ToolParameter:
      type: object
      properties:
        name:
          type: string
        description:
          type: string
        type:
          type: string
        required:
          type: boolean
    ExecutionParams:
      type: object
      required:
      - id
      properties:
        id:
          type: string
          description: The tool identifier.
        arguments:
          type: array
          items:
            $ref: '#/components/schemas/Argument'
    ExecuteResult:
      type: object
      properties:
        id:
          type: string
          description: The tool identifier.
        result:
          description: The JSON-encoded result of the tool execution, if it succeeded.
        error:
          type: string
          description: Error message if execution failed.
    Tool:
      type: object
      description: A business tool the AI agent can call. Fields are modeled; verify the exact shape against the gated API reference.
      properties:
        id:
          type: string
        name:
          type: string
        description:
          type: string
        parameters:
          type: array
          items:
            $ref: '#/components/schemas/ToolParameter'
        execution:
          type: string
          description: How the tool is executed - via webhook (action.execute delivered to your endpoint) or via a configured HTTP request.
    Argument:
      type: object
      properties:
        name:
          type: string
        value:
          type: string
    Error:
      type: object
      properties:
        error:
          type: string
        message:
          type: string
  responses:
    Unauthorized:
      description: Missing or invalid API key.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Provide your Gradient Labs API key as a Bearer token in the Authorization header. Some administrative endpoints (tools) require a Management API key.