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OpenAPI Specification
openapi: 3.2.0
info:
title: Gong Calls Transcripts API
description: The Gong Calls API provides endpoints to retrieve, add, and manage call data including recordings, transcripts, and media files. It supports filtering calls by date range, retrieving detailed call analytics, and uploading call recordings from external telephony systems.
version: 2.0.0
contact:
name: Gong
url: https://www.gong.io
email: support@gong.io
license:
name: Proprietary
url: https://www.gong.io/terms-of-service/
termsOfService: https://www.gong.io/terms-of-service/
servers:
- url: https://api.gong.io/v2
description: Gong API v2 Production Server
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: Transcripts
description: Operations for retrieving call transcripts
paths:
/calls/transcript:
post:
operationId: getCallTranscripts
summary: Gong Retrieve call transcripts
description: Retrieves transcript data for calls matching the specified filter criteria. Transcripts include speaker identification and timing information.
tags:
- Transcripts
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CallTranscriptRequest'
responses:
'200':
description: Successful response containing call transcripts.
content:
application/json:
schema:
$ref: '#/components/schemas/CallTranscriptsResponse'
'400':
description: Bad request due to invalid parameters.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
components:
schemas:
CallTranscriptRequest:
type: object
properties:
cursor:
type: string
description: Cursor for pagination.
filter:
type: object
properties:
callIds:
type: array
items:
type: string
description: List of call IDs to retrieve transcripts for.
fromDateTime:
type: string
format: date-time
description: Start of the date range filter.
toDateTime:
type: string
format: date-time
description: End of the date range filter.
workspaceId:
type: string
description: Filter by workspace.
description: Filter criteria for transcript retrieval.
CallTranscript:
type: object
properties:
callId:
type: string
description: The call ID this transcript belongs to.
transcript:
type: array
items:
type: object
properties:
speakerId:
type: string
description: ID of the speaker.
topic:
type: string
description: Topic of the segment.
sentences:
type: array
items:
type: object
properties:
start:
type: number
description: Start time in seconds.
end:
type: number
description: End time in seconds.
text:
type: string
description: The transcribed text.
description: Transcript segments with speaker and timing data.
ErrorResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
errors:
type: array
items:
type: string
description: List of error messages.
CallTranscriptsResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
records:
type: object
properties:
totalRecords:
type: integer
currentPageSize:
type: integer
cursor:
type: string
callTranscripts:
type: array
items:
$ref: '#/components/schemas/CallTranscript'
description: List of call transcripts.
securitySchemes:
basicAuth:
type: http
scheme: basic
description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).'
bearerAuth:
type: http
scheme: bearer
description: OAuth 2.0 Bearer token authentication.