Gong Scorecards API
Operations for retrieving scorecard configurations
Operations for retrieving scorecard configurations
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openapi: 3.2.0
info:
title: Gong Auditing Audit Logs Scorecards API
description: The Gong Auditing API enables retrieval of audit log data by type and time range, providing visibility into user actions and system events for compliance and security monitoring.
version: 2.0.0
contact:
name: Gong
url: https://www.gong.io
email: support@gong.io
license:
name: Proprietary
url: https://www.gong.io/terms-of-service/
termsOfService: https://www.gong.io/terms-of-service/
servers:
- url: https://api.gong.io/v2
description: Gong API v2 Production Server
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: Scorecards
description: Operations for retrieving scorecard configurations
paths:
/settings/scorecards:
get:
operationId: listScorecards
summary: Gong Retrieve scorecards
description: Retrieves all scorecard configurations defined in the Gong account, including their questions, scoring criteria, and associated metadata.
tags:
- Scorecards
responses:
'200':
description: Successful response containing scorecard configurations.
content:
application/json:
schema:
$ref: '#/components/schemas/ScorecardsResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
/stats/scorecards:
post:
operationId: retrieveAnsweredScorecards
summary: Gong Retrieve answered scorecards
description: Retrieves answered scorecard data for calls, including scores and evaluations by reviewers for the specified time period and users.
tags:
- Scorecards
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/AnsweredScorecardsRequest'
responses:
'200':
description: Successful response containing answered scorecard data.
content:
application/json:
schema:
$ref: '#/components/schemas/AnsweredScorecardsResponse'
'400':
description: Bad request due to invalid parameters.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
components:
schemas:
AnsweredScorecardsResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
records:
type: object
properties:
totalRecords:
type: integer
currentPageSize:
type: integer
cursor:
type: string
answeredScorecards:
type: array
items:
$ref: '#/components/schemas/AnsweredScorecard'
description: List of answered scorecards.
ScorecardsResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
scorecards:
type: array
items:
$ref: '#/components/schemas/Scorecard'
description: List of scorecard configurations.
Scorecard:
type: object
properties:
scorecardId:
type: string
description: Unique identifier for the scorecard.
scorecardName:
type: string
description: Name of the scorecard.
enabled:
type: boolean
description: Whether the scorecard is currently enabled.
workspaceId:
type: string
description: The workspace the scorecard belongs to.
created:
type: string
format: date-time
description: When the scorecard was created.
updated:
type: string
format: date-time
description: When the scorecard was last updated.
questions:
type: array
items:
$ref: '#/components/schemas/ScorecardQuestion'
description: List of questions in the scorecard.
AnsweredScorecardsRequest:
type: object
properties:
cursor:
type: string
description: Cursor for pagination.
filter:
type: object
properties:
fromDateTime:
type: string
format: date-time
description: Start of the date range.
toDateTime:
type: string
format: date-time
description: End of the date range.
userIds:
type: array
items:
type: string
description: Filter by specific user IDs.
scorecardIds:
type: array
items:
type: string
description: Filter by specific scorecard IDs.
description: Filter criteria for answered scorecards.
AnsweredScorecard:
type: object
properties:
callId:
type: string
description: The call ID the scorecard was answered for.
scorecardId:
type: string
description: The scorecard template ID.
scorecardName:
type: string
description: The name of the scorecard.
reviewedUserId:
type: string
description: The user ID of the person being reviewed.
reviewerUserId:
type: string
description: The user ID of the reviewer.
answeredAt:
type: string
format: date-time
description: When the scorecard was answered.
overallScore:
type: number
format: float
description: The overall score given.
questions:
type: array
items:
type: object
properties:
questionId:
type: string
questionText:
type: string
answer:
type: string
score:
type: number
format: float
isNotApplicable:
type: boolean
description: Individual question answers and scores.
ErrorResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
errors:
type: array
items:
type: string
description: List of error messages.
ScorecardQuestion:
type: object
properties:
questionId:
type: string
description: Unique identifier for the question.
questionText:
type: string
description: The question text.
questionType:
type: string
enum:
- YesNo
- Scale
- FreeText
- SingleChoice
- MultipleChoice
description: The type of question.
isRequired:
type: boolean
description: Whether the question requires an answer.
options:
type: array
items:
type: object
properties:
value:
type: string
label:
type: string
description: Available answer options (for choice-type questions).
securitySchemes:
basicAuth:
type: http
scheme: basic
description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).'
bearerAuth:
type: http
scheme: bearer
description: OAuth 2.0 Bearer token authentication.