Gong CRM Data API
Operations for uploading and retrieving CRM data
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OpenAPI Specification
openapi: 3.2.0
info:
title: Gong Auditing Audit Logs CRM Data API
description: The Gong Auditing API enables retrieval of audit log data by type and time range, providing visibility into user actions and system events for compliance and security monitoring.
version: 2.0.0
contact:
name: Gong
url: https://www.gong.io
email: support@gong.io
license:
name: Proprietary
url: https://www.gong.io/terms-of-service/
termsOfService: https://www.gong.io/terms-of-service/
servers:
- url: https://api.gong.io/v2
description: Gong API v2 Production Server
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: CRM Data
description: Operations for uploading and retrieving CRM data
paths:
/crm/entities:
post:
operationId: uploadCrmObjects
summary: Gong Upload CRM objects
description: Uploads CRM objects (such as deals, accounts, contacts, or leads) to Gong for association with call data. Objects are uploaded for a specific integration and object type.
tags:
- CRM Data
parameters:
- name: integrationId
in: query
required: true
description: The unique identifier of the CRM integration.
schema:
type: string
- name: objectType
in: query
required: true
description: The type of CRM object being uploaded (e.g., Deal, Account, Contact, Lead).
schema:
type: string
- name: clientRequestId
in: query
required: false
description: A client-generated request ID for tracking.
schema:
type: string
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CrmEntitiesUploadRequest'
responses:
'200':
description: CRM objects successfully uploaded.
content:
application/json:
schema:
$ref: '#/components/schemas/CrmEntitiesUploadResponse'
'400':
description: Bad request due to invalid parameters or data.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
/crm/objects:
get:
operationId: getCrmObjects
summary: Gong Get CRM objects
description: Retrieves CRM objects that have been uploaded to Gong for a specific integration and object type.
tags:
- CRM Data
parameters:
- name: integrationId
in: query
required: true
description: The unique identifier of the CRM integration.
schema:
type: string
- name: objectType
in: query
required: true
description: The type of CRM object to retrieve.
schema:
type: string
responses:
'200':
description: Successful response containing CRM objects.
content:
application/json:
schema:
$ref: '#/components/schemas/CrmObjectsResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
/crm/upload-status:
get:
operationId: getUploadStatus
summary: Gong Get upload request status
description: Retrieves the status of a previous CRM data upload request using the integration ID and client request ID.
tags:
- CRM Data
parameters:
- name: integrationId
in: query
required: true
description: The unique identifier of the CRM integration.
schema:
type: string
- name: clientRequestId
in: query
required: true
description: The client request ID from the original upload request.
schema:
type: string
responses:
'200':
description: Successful response containing the upload status.
content:
application/json:
schema:
$ref: '#/components/schemas/UploadStatusResponse'
'401':
description: Unauthorized - invalid or missing authentication credentials.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'404':
description: Upload request not found.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
'429':
description: Rate limit exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
components:
schemas:
CrmEntitiesUploadRequest:
type: object
properties:
entities:
type: array
items:
type: object
properties:
objectId:
type: string
description: The unique identifier of the CRM object in the source CRM.
fields:
type: object
additionalProperties:
type: string
description: Key-value pairs representing the fields of the CRM object.
required:
- objectId
- fields
description: List of CRM entity objects to upload.
CrmEntitiesUploadResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
clientRequestId:
type: string
description: The client-provided request ID for tracking.
status:
type: string
description: Status of the upload (e.g., Queued, Processing, Complete).
UploadStatusResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
status:
type: string
enum:
- Queued
- Processing
- Complete
- Failed
description: Current status of the upload request.
entitiesProcessed:
type: integer
description: Number of entities processed so far.
entitiesFailed:
type: integer
description: Number of entities that failed processing.
errors:
type: array
items:
type: string
description: Error messages for failed entities.
ErrorResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
errors:
type: array
items:
type: string
description: List of error messages.
CrmObjectsResponse:
type: object
properties:
requestId:
type: string
description: A unique identifier for the request.
objects:
type: array
items:
type: object
properties:
objectId:
type: string
objectType:
type: string
fields:
type: object
additionalProperties:
type: string
description: List of CRM objects.
securitySchemes:
basicAuth:
type: http
scheme: basic
description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).'
bearerAuth:
type: http
scheme: bearer
description: OAuth 2.0 Bearer token authentication.