Gleap Team API

openapi: 3.0.0
info:
  title: Gleap AI content Team API
  version: 14.0.0
  contact:
    name: Gleap Support
    email: hello@gleap.io
    url: https://gleap.io
  description: The Gleap REST API provides programmatic access to feedback tickets, user identification, event tracking, help center content, outbound messaging, sessions, contacts, and AI-powered support workflows. The API uses Bearer token authentication and supports filtering, pagination, and webhook integrations.
  license:
    name: Proprietary
servers:
- url: https://api.gleap.io/v3
tags:
- name: Team
paths:
  /teams:
    post:
      operationId: CreateTeam
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TeamDocument'
      description: Create a new team and associate it with a project.
      summary: Create a new team
      tags:
      - Team
      security:
      - jwt: []
      parameters:
      - in: header
        name: project
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TeamDto'
    get:
      operationId: GetTeams
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/TeamDocument'
                type: array
      description: Get all teams associated with a project.
      summary: Get all teams
      tags:
      - Team
      security:
      - jwt: []
      parameters:
      - in: header
        name: project
        required: true
        schema:
          type: string
  /teams/{teamId}:
    put:
      operationId: UpdateTeam
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TeamDocument'
      description: Update a team.
      summary: Update a team
      tags:
      - Team
      security:
      - jwt: []
      parameters:
      - in: path
        name: teamId
        required: true
        schema:
          type: string
      - in: header
        name: project
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TeamDto'
    delete:
      operationId: DeleteTeam
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TeamDocument'
      description: Delete a team.
      summary: Delete a team
      tags:
      - Team
      security:
      - jwt: []
      parameters:
      - in: path
        name: teamId
        required: true
        schema:
          type: string
      - in: header
        name: project
        required: true
        schema:
          type: string
components:
  schemas:
    InferSchemaType_typeofteamSchema_:
      $ref: '#/components/schemas/IfAny_typeofteamSchema.any.ObtainSchemaGeneric_typeofteamSchema.DocType__'
    TeamDocument:
      allOf:
      - $ref: '#/components/schemas/TeamI'
      - $ref: '#/components/schemas/Document'
    ObjectId:
      type: string
    Document:
      $ref: '#/components/schemas/FlattenMaps_T_'
      description: 'Generic types for Document:

        *  T - the type of _id

        *  TQueryHelpers - Object with any helpers that should be mixed into the Query type

        *  DocType - the type of the actual Document created'
    AssignmentMethod:
      enum:
      - random
      - balanced
      - manual
      - circular
      type: string
    NativeDate:
      type: string
    IfAny_typeofteamSchema.any.ObtainSchemaGeneric_typeofteamSchema.DocType__:
      allOf:
      - properties:
          updatedAt:
            $ref: '#/components/schemas/NativeDate'
          createdAt:
            $ref: '#/components/schemas/NativeDate'
        required:
        - updatedAt
        - createdAt
        type: object
      - properties:
          operatingHours:
            properties:
              staticTranslations:
                properties:
                  outOfOfficeMessage: {}
                type: object
              replyTime: {}
              timezone:
                type: string
              openingTimes:
                items:
                  properties:
                    closingTime:
                      type: string
                    openingTime:
                      type: string
                    day:
                      type: string
                    replyTime: {}
                  type: object
                type: array
              alwaysOnline:
                type: boolean
              enabled:
                type: boolean
            required:
            - openingTimes
            - alwaysOnline
            - enabled
            type: object
          project:
            $ref: '#/components/schemas/ObjectId'
          slaOptions:
            properties:
              defaultSla:
                type: number
                format: double
            type: object
          name:
            type: string
          ticketAmount:
            type: number
            format: double
          limitTicketAmount:
            type: boolean
          needQueueRerun:
            type: boolean
          selectOnlyOnlineMembers:
            type: boolean
          members:
            items:
              $ref: '#/components/schemas/ObjectId'
            type: array
          assignmentMethod:
            type: string
            enum:
            - random
            - balanced
            - manual
            - circular
        required:
        - ticketAmount
        - limitTicketAmount
        - needQueueRerun
        - selectOnlyOnlineMembers
        - members
        - assignmentMethod
        type: object
    FlattenMaps_T_:
      properties: {}
      type: object
    TeamI:
      $ref: '#/components/schemas/InferSchemaType_typeofteamSchema_'
    TeamDto:
      properties:
        name:
          type: string
        assignmentMethod:
          $ref: '#/components/schemas/AssignmentMethod'
        members:
          items:
            type: string
          type: array
        selectOnlyOnlineMembers:
          type: boolean
        needQueueRerun:
          type: boolean
        limitTicketAmount:
          type: boolean
        ticketAmount:
          type: number
          format: double
        slaOptions:
          properties:
            defaultSla:
              type: number
              format: double
          type: object
        operatingHours:
          properties:
            openingTimes:
              items:
                properties:
                  replyTime: {}
                  closingTime:
                    type: string
                  openingTime:
                    type: string
                  day:
                    type: string
                type: object
              type: array
            staticTranslations:
              properties:
                outOfOfficeMessage: {}
              type: object
            replyTime: {}
            alwaysOnline:
              type: boolean
            timezone:
              type: string
            enabled:
              type: boolean
          type: object
      required:
      - name
      - assignmentMethod
      - members
      type: object
      additionalProperties: false
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT