Gleap Help center articles API

openapi: 3.0.0
info:
  title: Gleap AI content Help center articles API
  version: 14.0.0
  contact:
    name: Gleap Support
    email: hello@gleap.io
    url: https://gleap.io
  description: The Gleap REST API provides programmatic access to feedback tickets, user identification, event tracking, help center content, outbound messaging, sessions, contacts, and AI-powered support workflows. The API uses Bearer token authentication and supports filtering, pagination, and webhook integrations.
  license:
    name: Proprietary
servers:
- url: https://api.gleap.io/v3
tags:
- name: Help center articles
paths:
  /helpcenter/collections/{helpcenterCollectionId}/articles:
    post:
      operationId: CreateHelpcenterArticle
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HelpcenterArticleDocument'
      summary: Create a new article
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: header
        name: project
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/HelpcenterArticleDto'
    get:
      operationId: GetHelpcenterArticles
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/HelpcenterArticleDocument'
                type: array
      summary: Get all articles
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: header
        name: project
        required: true
        schema:
          type: string
  /helpcenter/collections/{helpcenterCollectionId}/articles/{helpcenterArticleId}:
    get:
      operationId: GetHelpcenterArticleItem
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HelpcenterArticleDocument'
      summary: Get an article
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: path
        name: helpcenterArticleId
        required: true
        schema:
          type: string
    put:
      operationId: UpdateHelpcenterArticleItem
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HelpcenterArticleDocument'
      summary: Update an article
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: path
        name: helpcenterArticleId
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/HelpcenterArticleDto'
    delete:
      operationId: DeleteHelpcenterArticleItem
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                properties:
                  success:
                    type: boolean
                required:
                - success
                type: object
      summary: Delete an article
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: path
        name: helpcenterArticleId
        required: true
        schema:
          type: string
      - in: header
        name: project
        required: true
        schema:
          type: string
  /helpcenter/collections/{helpcenterCollectionId}/articles/{helpcenterArticleId}/move:
    put:
      operationId: MoveHelpcenterArticleItem
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HelpcenterArticleDocument'
      summary: Move an article
      tags:
      - Help center articles
      security:
      - jwt: []
      parameters:
      - in: path
        name: helpcenterArticleId
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              properties:
                newCollectionId:
                  type: string
              required:
              - newCollectionId
              type: object
components:
  schemas:
    HelpcenterArticleI:
      $ref: '#/components/schemas/InferSchemaType_typeofhelpcenterArticleSchema_'
    IfAny_typeofhelpcenterArticleSchema.any.ObtainSchemaGeneric_typeofhelpcenterArticleSchema.DocType__:
      allOf:
      - properties:
          updatedAt:
            $ref: '#/components/schemas/NativeDate'
          createdAt:
            $ref: '#/components/schemas/NativeDate'
        required:
        - updatedAt
        - createdAt
        type: object
      - properties:
          extendedAudienceFilter: {}
          baseAudienceFilter: {}
          docId:
            type: number
            format: double
          author:
            properties:
              isValid:
                properties: {}
                type: object
              createFromHexString:
                properties: {}
                type: object
              createFromTime:
                properties: {}
                type: object
              generate:
                properties: {}
                type: object
              cacheHexString: {}
              prototype:
                $ref: '#/components/schemas/ObjectId'
            type: object
          helpcenterCollection:
            properties:
              isValid:
                properties: {}
                type: object
              createFromHexString:
                properties: {}
                type: object
              createFromTime:
                properties: {}
                type: object
              generate:
                properties: {}
                type: object
              cacheHexString: {}
              prototype:
                $ref: '#/components/schemas/ObjectId'
            type: object
          upvotes: {}
          plainContent: {}
          lexorank:
            type: string
          project:
            properties:
              isValid:
                properties: {}
                type: object
              createFromHexString:
                properties: {}
                type: object
              createFromTime:
                properties: {}
                type: object
              generate:
                properties: {}
                type: object
              cacheHexString: {}
              prototype:
                $ref: '#/components/schemas/ObjectId'
            type: object
          externalId:
            type: string
          content: {}
          title: {}
          description: {}
          sourceUsage:
            type: number
            format: double
          isDraft:
            type: boolean
          tags:
            items:
              type: string
            type: array
          targetAudience:
            type: string
        required:
        - sourceUsage
        - isDraft
        - tags
        - targetAudience
        type: object
    HelpcenterArticleDocument:
      allOf:
      - $ref: '#/components/schemas/HelpcenterArticleI'
      - $ref: '#/components/schemas/Document'
    ObjectId:
      type: string
    Document:
      $ref: '#/components/schemas/FlattenMaps_T_'
      description: 'Generic types for Document:

        *  T - the type of _id

        *  TQueryHelpers - Object with any helpers that should be mixed into the Query type

        *  DocType - the type of the actual Document created'
    NativeDate:
      type: string
    Types.ObjectId:
      type: string
    FlattenMaps_T_:
      properties: {}
      type: object
    HelpcenterArticleDto:
      properties:
        title: {}
        description: {}
        content: {}
        plainContent: {}
        helpcenterCollection:
          $ref: '#/components/schemas/Types.ObjectId'
        author:
          $ref: '#/components/schemas/Types.ObjectId'
        project:
          $ref: '#/components/schemas/Types.ObjectId'
        isDraft:
          type: boolean
          default: true
        docId:
          type: number
          format: double
        lexorank:
          type: string
        upvotes: {}
        targetAudience:
          type: string
          default: all
        externalId:
          type: string
        baseAudienceFilter: {}
        extendedAudienceFilter: {}
        tags:
          items:
            type: string
          type: array
        newCollectionId:
          type: string
      type: object
      additionalProperties: false
    InferSchemaType_typeofhelpcenterArticleSchema_:
      $ref: '#/components/schemas/IfAny_typeofhelpcenterArticleSchema.any.ObtainSchemaGeneric_typeofhelpcenterArticleSchema.DocType__'
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT