Gleap Help center API

The Help center API from Gleap — 3 operation(s) for help center.

OpenAPI Specification

gleap-help-center-api-openapi.yml Raw ↑
openapi: 3.0.0
info:
  title: Gleap AI content Help center API
  version: 14.0.0
  contact:
    name: Gleap Support
    email: hello@gleap.io
    url: https://gleap.io
  description: The Gleap REST API provides programmatic access to feedback tickets, user identification, event tracking, help center content, outbound messaging, sessions, contacts, and AI-powered support workflows. The API uses Bearer token authentication and supports filtering, pagination, and webhook integrations.
  license:
    name: Proprietary
servers:
- url: https://api.gleap.io/v3
tags:
- name: Help center
paths:
  /shared/helpcenter/search:
    get:
      operationId: GetHelpcenterCollections
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                properties:
                  domainRedirect: {}
                  redirectUrl: {}
                  session:
                    properties:
                      gleapHash: {}
                      gleapId: {}
                      userName: {}
                      userEmail: {}
                      userId: {}
                    required:
                    - gleapHash
                    - gleapId
                    - userName
                    - userEmail
                    - userId
                    type: object
                  project:
                    properties:
                      defaultDomain:
                        type: string
                      customDomain: {}
                      apiKey: {}
                      flowConfig:
                        properties:
                          localizationOptions: {}
                          operatorAvatarImage: {}
                          hideBranding: {}
                          backgroundColor: {}
                          headerColor: {}
                          color: {}
                          helpcenterConfig: {}
                        required:
                        - localizationOptions
                        - operatorAvatarImage
                        - hideBranding
                        - backgroundColor
                        - headerColor
                        - color
                        - helpcenterConfig
                        type: object
                      name: {}
                    required:
                    - defaultDomain
                    - customDomain
                    - apiKey
                    - flowConfig
                    - name
                    type: object
                  data: {}
                required:
                - domainRedirect
                - redirectUrl
                - session
                - project
                - data
                type: object
      summary: Search help center articles
      tags:
      - Help center
      security: []
      parameters: []
  /shared/helpcenter/sources:
    get:
      operationId: GetHelpcenterSources
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                properties:
                  sources:
                    items:
                      properties:
                        sourceType: {}
                        type:
                          type: string
                        extract: {}
                        url: {}
                        title: {}
                        id: {}
                      required:
                      - sourceType
                      - type
                      - extract
                      - url
                      - title
                      - id
                      type: object
                    type: array
                required:
                - sources
                type: object
      summary: Get help center sources
      tags:
      - Help center
      security: []
      parameters: []
  /shared/helpcenter/answer:
    get:
      operationId: AnswerHelpCenterQuestion
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                properties:
                  answer: {}
                required:
                - answer
                type: object
      summary: Answer help center question
      tags:
      - Help center
      security: []
      parameters: []
components:
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT