Gleap Engagement Whatsapp Messages API
The Engagement Whatsapp Messages API from Gleap — 3 operation(s) for engagement whatsapp messages.
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OpenAPI Specification
openapi: 3.2.0
info:
title: Gleap AI content Engagement Whatsapp Messages API
version: 14.0.0
contact:
name: Gleap Support
email: hello@gleap.io
url: https://gleap.io
description: The Gleap REST API provides programmatic access to feedback tickets, user identification, event tracking, help center content, outbound messaging, sessions, contacts, and AI-powered support workflows. The API uses Bearer token authentication and supports filtering, pagination, and webhook integrations.
license:
name: Proprietary
servers:
- url: https://api.gleap.io/v3
tags:
- name: Engagement Whatsapp Messages
paths:
/engagement/whatsapp-messages:
post:
operationId: CreateWhatsappMessage
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Create a new whatsapp message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: header
name: project
required: true
schema:
type: string
requestBody:
required: true
content:
application/json:
schema: {}
get:
operationId: GetWhatsappMessages
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Get all whatsapp message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: header
name: project
required: true
schema:
type: string
/engagement/whatsapp-messages/{whatsappMessageId}:
put:
operationId: UpdateWhatsappMessage
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Update a whatsapp message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: path
name: whatsappMessageId
required: true
schema:
type: string
- in: header
name: project
required: true
schema:
type: string
requestBody:
required: true
content:
application/json:
schema: {}
delete:
operationId: DeleteWhatsappMessage
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Delete a whatsapp message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: path
name: whatsappMessageId
required: true
schema:
type: string
- in: header
name: project
required: true
schema:
type: string
get:
operationId: GetWhatsappMessage
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Get a whatsapp message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: path
name: whatsappMessageId
required: true
schema:
type: string
- in: header
name: project
required: true
schema:
type: string
/engagement/whatsapp-messages/send-template:
post:
operationId: SendWhatsappTemplateMessage
responses:
'200':
description: Ok
content:
application/json:
schema: {}
summary: Send a whatsapp template message
tags:
- Engagement Whatsapp Messages
security:
- jwt: []
parameters:
- in: header
name: project
required: true
schema:
type: string
requestBody:
required: true
content:
application/json:
schema:
properties:
customValues:
$ref: '#/components/schemas/Record_string.string_'
description: 'Key-value map of template variable overrides. Keys must match the templateVariable names from your variable mapping (e.g. { "order_number": "ORD-123", "customer_name": "John" })'
languageCode:
type: string
description: Language code (e.g. "en_US"). Falls back to the contact's language or "en_US"
templateName:
type: string
description: Name of the WhatsApp template registered with Meta
channelId:
type: string
description: The WhatsApp channel ID from your project
to:
type: string
description: Recipient phone number (E.164 format, e.g. "+14155552671")
required:
- templateName
- channelId
- to
type: object
example:
to: '+14155552671'
channelId: 6620f1a2b3c4d5e6f7890123
templateName: order_confirmation
languageCode: en_US
customValues:
order_number: ORD-2026-4821
delivery_date: March 15, 2026
customer_name: John Doe
components:
schemas:
Record_string.string_:
properties: {}
type: object
description: Construct a type with a set of properties K of type T
securitySchemes:
jwt:
type: http
scheme: bearer
bearerFormat: JWT