Oneprofile Helpscout API
Endpoints for the Help Scout support Beacon.
Endpoints for the Help Scout support Beacon.
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openapi: 3.2.0
info:
contact:
email: support@getoneprofile.ai
name: Oneprofile Support
description: REST API reference for Oneprofile, the GTM data layer for your CRM. Manage tables, enrichments, and integrations. Authenticate with an API key to get started.
termsOfService: https://www.getoneprofile.ai/terms
title: Reference | Oneprofile Helpscout API
version: 1.0.42765316646
tags:
- description: Endpoints for the Help Scout support Beacon.
name: helpscout
paths:
/helpscout/identity/:
get:
description: Sign the user's email address with the Beacon secure-mode key, and return it with the details the support widget fills its form and conversation with.
operationId: get_helpscout_identity
responses:
'200':
content:
application/json:
schema:
$ref: '#/components/schemas/HelpScoutIdentitySchema'
description: Successful Response
'401':
content:
application/json:
schema:
$ref: '#/components/schemas/UnauthorizedResponse'
description: Unauthorized
'403':
content:
application/json:
schema:
$ref: '#/components/schemas/ForbiddenResponse'
description: Forbidden
'422':
content:
application/json:
schema:
$ref: '#/components/schemas/UnprocessableEntityResponse'
description: Invalid request made to the API.
'500':
content:
application/json:
schema:
$ref: '#/components/schemas/ServerErrorResponse'
description: Internal server error.
'502':
content:
application/json:
schema:
$ref: '#/components/schemas/ServerErrorResponse'
description: Bad gateway error.
'503':
content:
application/json:
schema:
$ref: '#/components/schemas/ServerErrorResponse'
description: Service unavailable.
security:
- APIKeyHeader: []
- HTTPBearer: []
summary: Mint the signed identity the Help Scout Beacon needs
tags:
- helpscout
components:
schemas:
ForbiddenResponse:
properties:
detail:
description: The detail of why the request is forbidden.
title: Detail
type: string
required:
- detail
title: ForbiddenResponse
type: object
UnprocessableEntityIssue:
properties:
input:
anyOf:
- type: string
- type: integer
- type: number
- type: boolean
- items: {}
type: array
- additionalProperties: true
type: object
description: The user's input that caused the error.
title: Input
loc:
description: The location of the error. Always contains 1 or 2 elements. The first element is the type of location (e.g. 'body', 'query', 'path', 'header'). The second element is the name of the field that caused the error. If the error is not related to a specific field, the second element is not present.
items:
type: string
title: Loc
type: array
msg:
description: The message of the error. The error message to show to the user.
title: Msg
type: string
type:
description: The type of the error. Useful for frontend code to handle different types of errors.
title: Type
type: string
required:
- loc
- msg
- type
- input
title: UnprocessableEntityIssue
type: object
ServerErrorResponse:
properties:
detail:
description: The detail of why the server returned an error.
title: Detail
type: string
required:
- detail
title: ServerErrorResponse
type: object
HelpScoutIdentitySchema:
description: 'Who the Beacon should say is writing, and the proof that it is them.
The email is returned rather than read from Clerk in the browser because it
is the string the signature was computed over: a Beacon handed a different
address than the one that was signed fails secure mode silently.'
properties:
company:
description: The workspace they are writing from.
title: Company
type: string
email:
description: The address the signature below was computed over.
title: Email
type: string
name:
anyOf:
- type: string
- type: 'null'
description: The customer's full name, or null when Clerk holds neither part.
title: Name
org_id:
description: Clerk organization id, for looking the workspace up.
title: Org Id
type: string
role:
description: Their role in that workspace.
title: Role
type: string
signature:
description: HMAC-SHA256 hex signature of the email, which Beacon secure mode checks before it trusts the identity the page claims.
title: Signature
type: string
user_id:
description: Clerk user id, for looking the person up.
title: User Id
type: string
required:
- email
- signature
- name
- company
- role
- user_id
- org_id
title: HelpScoutIdentitySchema
type: object
UnprocessableEntityResponse:
properties:
detail:
description: The detail of the error. This is the error message to show to the user. You should also use the issues field to show more detailed error messages per field. Use this field for a single liner error message.
title: Detail
type: string
issues:
description: The issues that caused the error. There can be multiple issues. Each issue is a user-facing error message.
items:
$ref: '#/components/schemas/UnprocessableEntityIssue'
title: Issues
type: array
required:
- detail
- issues
title: UnprocessableEntityResponse
type: object
UnauthorizedResponse:
properties:
detail:
description: The detail of why the request is unauthorized.
title: Detail
type: string
required:
- detail
title: UnauthorizedResponse
type: object
securitySchemes:
APIKeyHeader:
in: header
name: X-API-Key
type: apiKey
HTTPBearer:
scheme: bearer
type: http