Gainsight

Gainsight Objectives API

Manage success plan objectives

Documentation GitHub OpenAPI

Operations 2

GET /successplans/{planId}/objectives Gainsight List objectives #

POST /successplans/{planId}/objectives Gainsight Create an objective #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Gainsight CS Success Plan Objectives API
  description: The Success Plan API enables creating, updating, and fetching Success Plans and their configurations, supporting structured goal tracking for customer engagements.
  version: '1.0'
  contact:
    name: Gainsight Support
    url: https://support.gainsight.com
    email: support@gainsight.com
  termsOfService: https://www.gainsight.com/terms-of-service/
servers:
- url: https://{domain}.gainsightcloud.com/v1
  description: Gainsight CS Production
  variables:
    domain:
      default: customer
      description: Customer-specific domain prefix
security:
- apiKey: []
tags:
- name: Objectives
  description: Manage success plan objectives
paths:
  /successplans/{planId}/objectives:
    get:
      operationId: listObjectives
      summary: Gainsight List objectives
      description: Retrieve objectives for a specific success plan.
      tags:
      - Objectives
      parameters:
      - $ref: '#/components/parameters/planId'
      responses:
        '200':
          description: Objectives returned
          content:
            application/json:
              schema:
                type: object
                properties:
                  result:
                    type: boolean
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Objective'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    post:
      operationId: createObjective
      summary: Gainsight Create an objective
      description: Add a new objective to a success plan.
      tags:
      - Objectives
      parameters:
      - $ref: '#/components/parameters/planId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ObjectiveInput'
      responses:
        '200':
          description: Objective created
          content:
            application/json:
              schema:
                type: object
                properties:
                  result:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Objective'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  responses:
    BadRequest:
      description: Invalid request body or parameters
    NotFound:
      description: The requested resource was not found
    Unauthorized:
      description: Authentication failed or access key is missing
  parameters:
    planId:
      name: planId
      in: path
      required: true
      description: Success plan unique identifier
      schema:
        type: string
  schemas:
    ObjectiveInput:
      type: object
      required:
      - Name
      properties:
        Name:
          type: string
        Description:
          type: string
        Status:
          type: string
          enum:
          - Not Started
          - In Progress
          - Completed
        Priority:
          type: string
        DueDate:
          type: string
          format: date
    Objective:
      type: object
      properties:
        Gsid:
          type: string
          description: Objective unique identifier
        Name:
          type: string
          description: Objective name
        Description:
          type: string
          description: Objective description
        SuccessPlanId:
          type: string
          description: Parent success plan Gsid
        Status:
          type: string
          enum:
          - Not Started
          - In Progress
          - Completed
          description: Objective status
        Priority:
          type: string
          description: Objective priority
        DueDate:
          type: string
          format: date
          description: Objective due date
        CompletionPercentage:
          type: number
          description: Completion percentage
        CreatedDate:
          type: string
          format: date-time
        ModifiedDate:
          type: string
          format: date-time
  securitySchemes:
    apiKey:
      type: apiKey
      name: accessKey
      in: header
      description: Gainsight CS REST API access key
externalDocs:
  description: Success Plan API Documentation
  url: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Success_Plan_APIs/Success_Plan_APIs