Front Knowledge Base Categories API

The Knowledge Base Categories API from Front — 4 operation(s) for knowledge base categories.

Documentation

Specifications

OpenAPI Specification

front-knowledge-base-categories-api-openapi.yml Raw ↑
openapi: 3.0.0
info:
  version: 1.0.0
  title: Channel Accounts Knowledge Base Categories API
  contact:
    name: Front Platform
    url: https://community.front.com
servers:
- url: https://api2.frontapp.com
security:
- http: []
tags:
- name: Knowledge Base Categories
paths:
  /knowledge_base_categories/{category_id}:
    get:
      summary: Get a knowledge base category
      operationId: get-a-knowledge-base-category
      description: 'Fetches a knowledge base category.


        Required scope: `knowledge_bases:read`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to fetch
        schema:
          type: string
          default: kbc_123
      responses:
        '200':
          $ref: '#/components/responses/knowledgeBaseCategorySlim'
      x-required-scopes:
      - knowledge_bases:read
    delete:
      summary: Delete a knowledge base category
      operationId: delete-a-knowledge-base-category
      description: 'Deletes a knowledge base category.


        > ⚠️ Warning

        >

        > When a category is deleted, all articles in the category are also deleted.



        Required scope: `knowledge_bases:delete`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to delete
        schema:
          type: string
          default: kbc_123
      responses:
        '204':
          description: No content
      x-required-scopes:
      - knowledge_bases:delete
  /knowledge_base_categories/{category_id}/content:
    get:
      summary: Get knowledge base category content in default locale
      operationId: get-knowledge-base-category-content-in-default-locale
      description: 'Fetches a knowledge base category with content in the default locale.


        Required scope: `knowledge_bases:read`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to fetch
        schema:
          type: string
          default: kbc_123
      responses:
        '200':
          $ref: '#/components/responses/knowledgeBaseCategory'
      x-required-scopes:
      - knowledge_bases:read
    patch:
      summary: Update knowledge base category in default locale
      operationId: update-knowledge-base-category-in-default-locale
      description: 'Updates a knowledge base category in the default locale. Will republish the knowledge base if the knowledge base is currently published.


        Required scope: `knowledge_bases:write`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to update
        schema:
          type: string
          default: kbc_123
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/KnowledgeBaseCategoryPatch'
      responses:
        '200':
          $ref: '#/components/responses/knowledgeBaseCategory'
      x-required-scopes:
      - knowledge_bases:write
  /knowledge_base_categories/{category_id}/locales/{locale}/content:
    get:
      summary: Get knowledge base category with content in specified locale
      operationId: get-knowledge-base-category-with-content-in-specified-locale
      description: 'Fetches a knowledge base category with content for a given locale.


        Required scope: `knowledge_bases:read`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to fetch
        schema:
          type: string
          default: kbc_123
      - in: path
        name: locale
        required: true
        description: The [locale](https://dev.frontapp.com/reference/knowledge-bases#locales) of the content to fetch
        schema:
          type: string
          default: en
      responses:
        '200':
          $ref: '#/components/responses/knowledgeBaseCategory'
      x-required-scopes:
      - knowledge_bases:read
    patch:
      summary: Update knowledge base category in specified locale
      operationId: update-knowledge-base-category-in-specified-locale
      description: 'Updates a knowledge base category for a given locale. Will republish the knowledge base if the knowledge base is currently published.


        Required scope: `knowledge_bases:write`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: category_id
        required: true
        description: The ID of the category to update
        schema:
          type: string
          default: kbc_123
      - in: path
        name: locale
        required: true
        description: The [locale](https://dev.frontapp.com/reference/knowledge-bases#locales) of the updated content
        schema:
          type: string
          default: en
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/KnowledgeBaseCategoryPatch'
      responses:
        '200':
          $ref: '#/components/responses/knowledgeBaseCategory'
      x-required-scopes:
      - knowledge_bases:write
  /knowledge_bases/{knowledge_base_id}/categories:
    get:
      summary: List categories in a knowledge base
      operationId: list-categories-in-a-knowledge-base
      description: 'List categories in a knowledge base.


        Required scope: `knowledge_bases:read`'
      tags:
      - Knowledge Base Categories
      parameters:
      - in: path
        name: knowledge_base_id
        required: true
        description: The ID of the knowledge base
        schema:
          type: string
          default: knb_123
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/pageToken'
      responses:
        '200':
          $ref: '#/components/responses/listOfKnowledgeBaseCategories'
      x-required-scopes:
      - knowledge_bases:read
components:
  schemas:
    KnowledgeBaseCategoryPatch:
      type: object
      properties:
        name:
          type: string
          description: Name of the knowledge base category
        description:
          type: string
          description: Description of the knowledge base category
    KnowledgeBaseCategorySlimResponse:
      type: object
      required:
      - _links
      - id
      - slug
      - is_hidden
      - locales
      properties:
        _links:
          type: object
          properties:
            self:
              type: string
              description: Link to resource
              example: https://yourCompany.api.frontapp.com/knowledge_base_categories/kbc_12
            related:
              type: object
              properties:
                knowledge_base:
                  type: string
                  description: Link to the category's knowledge base
                  example: https://yourCompany.api.frontapp.com/knowledge_bases/knb_12
                parent_category:
                  type: string
                  nullable: true
                  description: Link to the category's parent
                  example: https://yourCompany.api.frontapp.com/knowledge_base_catgories/kbc_10
                articles:
                  type: string
                  description: Link to articles in this category
                  example: https://yourCompany.api.frontapp.com/knowledge_base_categories/kbc_12/articles
        id:
          type: string
          description: Unique identifier of the knowledge base category
          example: kbc_12
        slug:
          type: string
          description: URL slug of the category. Construct the full URL using the template of protocol/knowledge base domain/locale/slug, such as https://yourDomain.com/en/categories/2
          example: /categories/2
        is_hidden:
          type: boolean
          description: Is the category hidden from navigation and breadcrumbs (topics are accessed as direct links)
          example: false
        locales:
          type: array
          description: List of the locales the category supports
          items:
            type: string
            example:
            - en
            - es
        created_at:
          type: number
          description: Timestamp when the category was created
          example: 1622672452.363
        updated_at:
          type: number
          description: Timestamp when the category was updated
          example: 1654309308.278
    KnowledgeBaseCategoryResponse:
      type: object
      required:
      - _links
      - id
      - name
      - description
      - is_hidden
      - locale
      properties:
        _links:
          type: object
          properties:
            self:
              type: string
              description: Link to resource
              example: https://yourCompany.api.frontapp.com/knowledge_base_categories/kbc_12
            related:
              type: object
              properties:
                knowledge_base:
                  type: string
                  description: Link to the category's knowledge base
                  example: https://yourCompany.api.frontapp.com/knowledge_bases/knb_12
                parent_category:
                  type: string
                  nullable: true
                  description: Link to the category's parent
                  example: https://yourCompany.api.frontapp.com/knowledge_base_catgories/kbc_10
                articles:
                  type: string
                  description: Link to articles in this category
                  example: https://yourCompany.api.frontapp.com/knowledge_base_categories/kbc_12/articles
        id:
          type: string
          description: Unique identifier of the knowledge base category
          example: kbc_12
        name:
          type: string
          nullable: true
          description: Category name
          example: Getting started
        description:
          type: string
          nullable: true
          description: Description of the category
          example: How to get started in Front
        is_hidden:
          type: boolean
          description: Is the category hidden
          example: false
        locale:
          type: string
          enum:
          - fr
          - en
          description: Locale of this category
          example: en
        created_at:
          type: number
          description: Timestamp when the category was created
          example: 1622672452.363
        updated_at:
          type: number
          description: Timestamp when the category was updated
          example: 1654309308.278
  responses:
    knowledgeBaseCategorySlim:
      description: A knowledge base category
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/KnowledgeBaseCategorySlimResponse'
    listOfKnowledgeBaseCategories:
      description: Array of knowledge base categories
      content:
        application/json:
          schema:
            type: object
            properties:
              _pagination:
                type: object
                properties:
                  next:
                    type: string
                    nullable: true
                    description: Link to next [page of results](https://dev.frontapp.com/docs/pagination)
                    example: https://yourCompany.api.frontapp.com/knowledge_bases/knb_1/categories?page_token=134287aba8eaa55cf366400c63300a75bab0c
              _links:
                type: object
                properties:
                  self:
                    type: string
                    description: Link to resource
                    example: https://yourCompany.api.frontapp.com/knowledge_bases/knb_1/categories
              _results:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseCategorySlimResponse'
    knowledgeBaseCategory:
      description: A knowledge base category with content
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/KnowledgeBaseCategoryResponse'
  parameters:
    pageToken:
      name: page_token
      in: query
      description: Token to use to request the [next page](https://dev.frontapp.com/docs/pagination)
      schema:
        type: string
        example: https://yourCompany.api.frontapp.com/endpoint?limit=25&page_token=92f32bcd7625333caf4e0f8fc26d920c812f
    limit:
      name: limit
      in: query
      description: Max number of results per [page](https://dev.frontapp.com/docs/pagination)
      schema:
        type: integer
        maximum: 100
        example: 25
  securitySchemes:
    http:
      type: http
      scheme: bearer
      bearerFormat: JWT
x-api-id: front
x-explorer-enabled: false
x-proxy-enabled: true
x-samples-enabled: true