Front Application Message Templates API

openapi: 3.0.0
info:
  version: 1.0.0
  title: Channel Accounts Application Message Templates API
  contact:
    name: Front Platform
    url: https://community.front.com
servers:
- url: https://api2.frontapp.com
security:
- http: []
tags:
- name: Application Message Templates
paths:
  /channels/{channel_id}/application_message_templates:
    put:
      summary: Sync application message template
      operationId: sync-application-message-template
      description: Import an application message template from an external service (such as WhatsApp or Facebook). The message template becomes available for use by the channel specified if configured as described in [this topic](https://dev.frontapp.com/update/docs/application-channel-message-templates).
      tags:
      - Application Message Templates
      parameters:
      - in: path
        name: channel_id
        required: true
        description: The channel ID. Alternatively, you can supply the channel address as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: cha_123
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ApplicationMessageTemplate'
      responses:
        '200':
          $ref: '#/components/responses/applicationMessageTemplate'
        '400':
          description: Channel is not an application channel or does not support application message templates.
      x-required-scopes:
      - message_templates:write
  /channels/{channel_id}/application_message_templates/{external_id}:
    patch:
      summary: Update application message template
      operationId: update-application-message-template
      description: Update an application message template that already exists in Front.
      tags:
      - Application Message Templates
      parameters:
      - in: path
        name: channel_id
        required: true
        description: The channel ID. Alternatively, you can supply the channel address as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: cha_123
      - in: path
        name: external_id
        required: true
        description: The external ID of the application message template.
        schema:
          type: string
          default: ext_123
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ApplicationMessageTemplateEditBlob'
      responses:
        '200':
          $ref: '#/components/responses/applicationMessageTemplate'
        '400':
          description: Channel is not an application channel or does not support application message templates.
      x-required-scopes:
      - message_templates:write
components:
  schemas:
    ApplicationMessageTemplateEditBlob:
      properties:
        name:
          type: string
          description: Name of the message template.
        blurb:
          type: string
          description: A limited preview of the message template content.
        is_disabled:
          type: boolean
          description: Whether the message template is enabled for use in the external service.
        status_name:
          type: string
          description: Either "PENDING", "APPROVED", or "REJECTED". This value helps admins understand why a template may be enabled or disabled in the external service.
        variable_mappings:
          type: array
          description: List of variable mappings
          items:
            type: object
            required:
            - uid
            - type
            - name
            properties:
              uid:
                type: string
                description: Value of the variable
              name:
                type: string
                description: Name of the variable
              type:
                type: string
                description: Type of the variable
        template_preview:
          type: string
          description: Preview of the template
    ApplicationMessageTemplate:
      required:
      - external_id
      - name
      - blurb
      - is_disabled
      - status_name
      - variable_mappings
      - template_preview
      allOf:
      - $ref: '#/components/schemas/ApplicationMessageTemplateEditBlob'
      - type: object
        properties:
          external_id:
            type: string
    ApplicationMessageTemplateResponse:
      description: Response for an application message template.
      type: object
      properties:
        template_id:
          type: number
          description: ID of the application message template
          example: msg_777
  responses:
    applicationMessageTemplate:
      description: An application message template
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApplicationMessageTemplateResponse'
  securitySchemes:
    http:
      type: http
      scheme: bearer
      bearerFormat: JWT
x-api-id: front
x-explorer-enabled: false
x-proxy-enabled: true
x-samples-enabled: true