FinanceGenius.AI CRM console: tickets API
The CRM console: tickets API from FinanceGenius.AI — 9 operation(s) for crm console: tickets.
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curl "https://apis.io/api/v1/apis/financegenius-ai:financegenius-ai-crm-console-tickets-api"
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OpenAPI Specification
openapi: 3.2.0
info:
title: 'Financegenius Ai CRM console: tickets API'
version: 1.0.0
description: 'Operations tagged CRM console: tickets across 2 of this provider''s published API definitions: finmall-openapi.json, financegenius-ai-openapi.json. Each path carries the servers of the definition it was published in.'
tags:
- name: 'CRM console: tickets'
paths:
/api/v1/crm/console/tickets:
get:
tags:
- 'CRM console: tickets'
summary: List Tickets
operationId: list_tickets_api_v1_crm_console_tickets_get
parameters:
- name: view
in: query
required: false
schema:
enum:
- mine
- queue
- escalated
- all
type: string
default: mine
title: View
- name: page
in: query
required: false
schema:
type: integer
maximum: 10000
minimum: 1
default: 1
title: Page
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
post:
tags:
- 'CRM console: tickets'
summary: Open Ticket
operationId: open_ticket_api_v1_crm_console_tickets_post
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/TicketIn'
responses:
'201':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/summary:
get:
tags:
- 'CRM console: tickets'
summary: Ticket Summary
operationId: ticket_summary_api_v1_crm_console_tickets_summary_get
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
/api/v1/crm/console/tickets/{ticket_ref}:
get:
tags:
- 'CRM console: tickets'
summary: Get Ticket
operationId: get_ticket_api_v1_crm_console_tickets__ticket_ref__get
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/assign:
post:
tags:
- 'CRM console: tickets'
summary: Assign
operationId: assign_api_v1_crm_console_tickets__ticket_ref__assign_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/app__api__v1__crm_tickets__AssignIn'
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/respond:
post:
tags:
- 'CRM console: tickets'
summary: Respond
operationId: respond_api_v1_crm_console_tickets__ticket_ref__respond_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/status:
post:
tags:
- 'CRM console: tickets'
summary: Set Status
operationId: set_status_api_v1_crm_console_tickets__ticket_ref__status_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/app__api__v1__crm_tickets__StatusIn'
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/resolve:
post:
tags:
- 'CRM console: tickets'
summary: Resolve
operationId: resolve_api_v1_crm_console_tickets__ticket_ref__resolve_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/app__api__v1__crm_tickets__ResolveIn'
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/reopen:
post:
tags:
- 'CRM console: tickets'
summary: Reopen
operationId: reopen_api_v1_crm_console_tickets__ticket_ref__reopen_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
/api/v1/crm/console/tickets/{ticket_ref}/grievance:
post:
tags:
- 'CRM console: tickets'
summary: To Grievance
operationId: to_grievance_api_v1_crm_console_tickets__ticket_ref__grievance_post
parameters:
- name: ticket_ref
in: path
required: true
schema:
type: string
format: uuid
title: Ticket Ref
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/app__api__v1__crm_tickets__GrievanceIn'
responses:
'200':
description: Successful Response
content:
application/json:
schema: {}
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
components:
schemas:
app__api__v1__crm_tickets__GrievanceIn:
properties:
category:
type: string
enum:
- service
- data
- lender
- message
- other
title: Category
default: service
intake_channel:
type: string
enum:
- web
- app
- whatsapp
- email
- voice
- sms
- push
- in_app
title: Intake Channel
default: web
type: object
title: GrievanceIn
TicketIn:
properties:
customer_ref:
type: string
format: uuid
title: Customer Ref
category:
type: string
maxLength: 20
title: Category
origin:
type: string
enum:
- inbox
- call
- lead
- manual
title: Origin
default: manual
priority:
type: integer
maximum: 3.0
minimum: 1.0
title: Priority
default: 2
conversation_ref:
anyOf:
- type: string
format: uuid
- type: 'null'
title: Conversation Ref
lead_ref:
anyOf:
- type: string
format: uuid
- type: 'null'
title: Lead Ref
application_ref:
anyOf:
- type: string
format: uuid
- type: 'null'
title: Application Ref
assign_to_me:
type: boolean
title: Assign To Me
default: true
type: object
required:
- customer_ref
- category
title: TicketIn
app__api__v1__crm_tickets__ResolveIn:
properties:
resolution:
type: string
enum:
- answered
- fixed
- lender_resolved
- duplicate
- no_response
- not_actionable
title: Resolution
type: object
required:
- resolution
title: ResolveIn
HTTPValidationError:
properties:
detail:
items:
$ref: '#/components/schemas/ValidationError'
type: array
title: Detail
type: object
title: HTTPValidationError
ValidationError:
properties:
loc:
items:
anyOf:
- type: string
- type: integer
type: array
title: Location
msg:
type: string
title: Message
type:
type: string
title: Error Type
input:
title: Input
ctx:
type: object
title: Context
type: object
required:
- loc
- msg
- type
title: ValidationError
app__api__v1__crm_tickets__StatusIn:
properties:
status:
type: string
enum:
- open
- pending_customer
- pending_lender
title: Status
type: object
required:
- status
title: StatusIn
app__api__v1__crm_tickets__AssignIn:
properties:
staff_ref:
anyOf:
- type: string
format: uuid
- type: 'null'
title: Staff Ref
type: object
title: AssignIn
securitySchemes:
HTTPBearer:
type: http
scheme: bearer
x-refined-from:
- finmall-openapi.json
- financegenius-ai-openapi.json
x-provenance:
method: harvested
publisher: FinanceGenius.AI
source: https://api.finmall.ai/openapi.json
note: split by refine-openapis from the provider's own published document, verified by fetch (openapi/_original/*.fetch.json);
stamped by stamp-openapi-provenance.py (roadmap#793)