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OpenAPI Specification

openapi: 3.2.0
info:
  title: Facilio REST Service Request Attachments API
  version: 5.0.0
  description: The Facilio REST API gives you programmatic access to Facilio's Connected CMMS — the unified platform for managing property operations at portfolio scale.
  contact:
    name: Facilio Support
    url: https://facilio.com
  license:
    name: Proprietary
servers:
- url: https://{region}.facilioapis.com/{app_name}/api/v5
  variables:
    region:
      description: Regional deployment
      default: us
      enum:
      - us
      - au
      - ae
      - uk
      - us-azure
      - sa
    app_name:
      description: '''maintenance'' for API Key, ''developer'' for OAuth2'
      default: maintenance
      enum:
      - maintenance
      - developer
security:
- apiKey: []
- oauth2: []
tags:
- name: Service Request Attachments
  description: Attach photos and documents to service requests, such as screenshots of issues or supporting evidence from reporters.
paths:
  /servicerequest/{id}/attachments:
    get:
      tags:
      - Service Request Attachments
      summary: List service request attachments
      description: Returns all file attachments for the specified service request.
      operationId: listServiceRequestAttachments
      parameters:
      - $ref: '#/components/parameters/recordId'
      responses:
        '200':
          description: List of attachments
          content:
            application/json:
              example:
                success: true
                data:
                - id: 301
                  fileName: screenshot.png
                  fileSize: 102400
                  contentType: image/png
                  createdTime: '2026-02-10T09:15:00Z'
                  createdBy:
                    id: 3
                    name: Bob Wilson
        '401':
          $ref: '#/components/responses/Unauthorized'
    post:
      tags:
      - Service Request Attachments
      summary: Add service request attachment
      description: Uploads a file attachment to the service request.
      operationId: addServiceRequestAttachment
      parameters:
      - $ref: '#/components/parameters/recordId'
      requestBody:
        required: true
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                attachment:
                  type: string
                  format: binary
      responses:
        '201':
          description: Attachment uploaded
          content:
            application/json:
              example:
                success: true
                message: Attachment(s) added successfully
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /servicerequest/{id}/attachments/{attachmentId}:
    delete:
      tags:
      - Service Request Attachments
      summary: Delete service request attachment
      operationId: deleteServiceRequestAttachment
      parameters:
      - $ref: '#/components/parameters/recordId'
      - $ref: '#/components/parameters/attachmentId'
      responses:
        '200':
          description: Attachment deleted
          content:
            application/json:
              example:
                success: true
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /servicerequest/{id}/attachments/{attachmentId}/download:
    get:
      tags:
      - Service Request Attachments
      summary: Download service request attachment
      operationId: downloadServiceRequestAttachment
      parameters:
      - $ref: '#/components/parameters/recordId'
      - $ref: '#/components/parameters/attachmentId'
      responses:
        '200':
          description: File download
          content:
            application/octet-stream:
              schema:
                type: string
                format: binary
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  parameters:
    attachmentId:
      name: attachmentId
      in: path
      required: true
      description: Attachment ID
      schema:
        type: integer
        format: int64
    recordId:
      name: id
      in: path
      required: true
      description: Record ID
      schema:
        type: integer
        format: int64
  responses:
    Unauthorized:
      description: Missing or invalid authentication credentials
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            success: false
            error:
              code: UNAUTHORIZED
              message: Missing or invalid authentication credentials
    BadRequest:
      description: Validation error — missing required fields, invalid field values, or malformed request body
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            success: false
            error:
              code: VALIDATION_ERROR
              message: 'Required field(s) missing: name'
    NotFound:
      description: Record or module not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            success: false
            error:
              code: RECORD_NOT_FOUND
              message: Record with the given ID was not found
  schemas:
    Error:
      type: object
      description: Error response
      properties:
        success:
          type: boolean
          example: false
        error:
          type: object
          properties:
            code:
              type: string
              description: Machine-readable error code
            message:
              type: string
              description: Human-readable error message
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: x-api-key
      description: Personal access token
    oauth2:
      type: oauth2
      description: Supports authorization_code and password grant types
      flows:
        authorizationCode:
          authorizationUrl: https://us.facilioapis.com/identity/oauth2/authorize
          tokenUrl: https://us.facilioapis.com/identity/oauth2/token
          refreshUrl: https://us.facilioapis.com/identity/oauth2/token
          scopes: {}
        password:
          tokenUrl: https://us.facilioapis.com/identity/oauth2/token
          refreshUrl: https://us.facilioapis.com/identity/oauth2/token
          scopes: {}