Facilio Common API

openapi: 3.2.0
info:
  title: Facilio REST Common API
  version: 5.0.0
  description: 'The Facilio REST API gives you programmatic access to Facilio''s Connected CMMS — the unified platform for managing property operations at portfolio scale. Build integrations that connect Facilio with your ERP, accounting systems, BMS, IoT platforms, and other business tools. Automate work order creation from external triggers, synchronize asset data across systems, push tenant and vendor records from your CRM, or pull maintenance data into your reporting dashboards. **What you can do with this API:**

    - **Work Orders & Service Requests** — Create, assign, track, and close maintenance tasks programmatically

    - **Assets** — Manage your equipment registry, track asset lifecycle, and sync with external asset management systems

    - **Portfolio (Sites, Buildings, Floors, Spaces)** — Maintain your facility hierarchy and space data

    - **People (Tenants, Vendors, Clients)** — Synchronize contacts and stakeholder records

    - **Inventory (Item Types, Tool Types, Items & Tools, Services, Storerooms)** — Master data, per-storeroom item/tool balances (read), per-bin quantities by item or tool record, quantity adjustments, and warehouse locations

    - **Procurement (Quotes, Purchase Requests, Purchase Orders, Receivable receiving, Invoices)** — Procurement with line items; receive against a PO via receivable APIs

    - **Credit Notes (Vendor Credits, Client Credits)** — Manage credit notes for refunds and transaction adjustments with line items

    - **Inventory Requests** — Track material requisitions from work orders to storerooms

    - **Custom Modules** — Manage your organization''s custom modules — record types you define for the data and workflows that are specific to your business

    - **Schema Discovery** — List all accessible modules and inspect field schemas (name, type, required, readOnly, lookup target) via `GET /modules` and `GET /{moduleName}/metadata`

    - **Attachments & Comments** — Attach documents, photos, and notes to work orders and service requests

    - **Picklists** — Discover available values for status, priority, category, and other configurable fields


    The API follows REST conventions with JSON request/response bodies, standard HTTP methods (GET, POST, PATCH, DELETE), and consistent error handling across all endpoints. ## Base URL


    ```

    https://{region}.facilioapis.com/{app_name}/api/v5

    ```


    | Variable | Description | Values |

    |----------|-------------|--------|

    | `region` | Your deployment region | `us`, `au`, `ae`, `uk`, `us-azure`, `sa` |

    | `app_name` | `maintenance` for API Key auth, `developer` for OAuth2 auth | `maintenance`, `developer` |


    ## Authentication


    All API requests must be authenticated using one of the following methods:


    ### API Key (Personal Access Token)

    Generate an API key from your Facilio account settings and pass it in the `x-api-key` header. The key inherits the permissions of the user who created it. ```

    x-api-key: your-api-key-here

    ```


    ### OAuth2

    For developer app integrations. Supports **authorization_code** and **password** grant types. | Endpoint | URL |

    |----------|-----|

    | Authorize | `https://{region}.facilioapis.com/identity/oauth2/authorize` |

    | Token | `https://{region}.facilioapis.com/identity/oauth2/token` |

    | Refresh | `https://{region}.facilioapis.com/identity/oauth2/token` (with `grant_type=refresh_token`) |

    | Revoke | `https://{region}.facilioapis.com/identity/oauth2/revoke` |


    Pass the access token as:

    ```

    Authorization: Bearer oauth2

    ```


    ---


    ## List Operations


    All list endpoints (`GET /{module}`) support these query parameters:


    | Parameter | Type | Default | Description |

    |-----------|------|---------|-------------|

    | `page` | integer | 1 | Page number (1-based) |

    | `pageSize` | integer | 50 | Number of records per page. Maximum is 200. |

    | `select` | string | — | Comma-separated field names to include in the response. If omitted, module default fields are returned. |

    | `expand` | string | — | Comma-separated lookup field names to expand with full details (max 5).'
  contact:
    name: Facilio Support
    url: https://facilio.com
  license:
    name: Proprietary
servers:
- url: https://{region}.facilioapis.com/{app_name}/api/v5
  variables:
    region:
      description: Regional deployment
      default: us
      enum:
      - us
      - au
      - ae
      - uk
      - us-azure
      - sa
    app_name:
      description: '''maintenance'' for API Key, ''developer'' for OAuth2'
      default: maintenance
      enum:
      - maintenance
      - developer
security:
- apiKey: []
- oauth2: []
tags:
- name: Common
  description: User profile and utility endpoints
paths:
  /profile:
    get:
      tags:
      - Common
      summary: Get current user profile
      description: Returns the authenticated user's profile information including name, email, timezone, role, and organization details.
      operationId: getProfile
      responses:
        '200':
          description: User profile retrieved successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Profile'
              example:
                success: true
                data:
                  user:
                    id: 1
                    name: Alex Johnson
                    email: alex.johnson@example.com
                    timezone: Asia/Kolkata
                    role:
                      id: 10
                      name: Administrator
                  org:
                    id: 100
                    name: Facilio Inc
                    domain: facilio
        '401':
          $ref: '#/components/responses/Unauthorized'
  /modules:
    get:
      tags:
      - Common
      summary: List all accessible modules
      description: 'Returns a catalogue of every module accessible via the V5 API for the current org:


        - **System modules** — standard Facilio modules available in every org (workorder, asset, site, etc.)

        - **Custom modules** — modules created by your organization via Facilio Setup


        Use this endpoint to discover which module names are valid for other V5 API calls, and to determine whether a given module is a system module or an org-created custom module.


        Pass `?custom=true` to scope the response to only custom modules created by your organization. The default response returns both system and custom modules.


        Each entry includes a `description` field when one is configured for the module.'
      operationId: listModules
      parameters:
      - name: custom
        in: query
        description: 'When `true`, return only org-created custom modules (modules where `isCustom = true`).

          Default `false` (or absent) returns the full system + custom catalogue — this preserves the previous default behavior.

          '
        schema:
          type: boolean
          default: false
      responses:
        '200':
          description: Module catalogue retrieved successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/FacilioModule'
              example:
                success: true
                data:
                - name: workorder
                  displayName: Work Orders
                  description: Standard work order tracking
                  isCustom: false
                - name: asset
                  displayName: Assets
                  description: Equipment and asset records
                  isCustom: false
                - name: custom_employees
                  displayName: Employees
                  description: Custom employee records
                  isCustom: true
                - name: custom_projects
                  displayName: Projects
                  isCustom: true
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  schemas:
    Profile:
      type: object
      properties:
        user:
          type: object
          properties:
            id:
              type: integer
            name:
              type: string
            email:
              type: string
            timezone:
              type: string
            role:
              type: object
              properties:
                id:
                  type: integer
                name:
                  type: string
        org:
          type: object
          properties:
            id:
              type: integer
            name:
              type: string
            domain:
              type: string
    FacilioModule:
      type: object
      description: A single entry in the module catalogue returned by GET /modules.
      properties:
        name:
          type: string
          description: Module name used in all API paths (e.g. `workorder`, `custom_employees`)
        displayName:
          type: string
          description: Human-readable module label (e.g. `Work Orders`, `Employees`)
        description:
          type: string
          description: Module description as configured in Facilio Setup. Omitted when blank.
        isCustom:
          type: boolean
          description: '`true` for modules created by your organization; `false` for standard Facilio modules'
    Error:
      type: object
      description: Error response
      properties:
        success:
          type: boolean
          example: false
        error:
          type: object
          properties:
            code:
              type: string
              description: Machine-readable error code
            message:
              type: string
              description: Human-readable error message
  responses:
    Unauthorized:
      description: Missing or invalid authentication credentials
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            success: false
            error:
              code: UNAUTHORIZED
              message: Missing or invalid authentication credentials
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: x-api-key
      description: Personal access token
    oauth2:
      type: oauth2
      description: Supports authorization_code and password grant types
      flows:
        authorizationCode:
          authorizationUrl: https://us.facilioapis.com/identity/oauth2/authorize
          tokenUrl: https://us.facilioapis.com/identity/oauth2/token
          refreshUrl: https://us.facilioapis.com/identity/oauth2/token
          scopes: {}
        password:
          tokenUrl: https://us.facilioapis.com/identity/oauth2/token
          refreshUrl: https://us.facilioapis.com/identity/oauth2/token
          scopes: {}
x-provenance:
  method: harvested
  publisher: Facilio
  source: https://static.facilio.com/developers/api/v5/openapi.yaml
  note: split by refine-openapis from the provider's own published document, verified by fetch (openapi/_original/*.fetch.json);
    stamped by stamp-openapi-provenance.py (roadmap#793)