Exotel Call Details API

Retrieve details of past and in-progress calls.

OpenAPI Specification

exotel-call-details-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: Exotel Call Details API
  description: 'Exotel is an Indian cloud telephony and customer-engagement (CPaaS) platform. This OpenAPI describes a representative, grounded subset of Exotel''s documented public REST API: placing outbound voice calls (connect two numbers, or connect a number to a call flow / applet), sending SMS, retrieving call details, looking up phone-number metadata, and managing call campaigns.


    Base URL is region-specific and Twilio-style: `https://<subdomain>/v1/Accounts/<account_sid>/...` for the v1 telephony APIs and `https://<subdomain>/v2/accounts/<account_sid>/...` for the v2 Campaigns API. All requests use HTTP Basic authentication with your API Key as the username and API Token as the password (credentials may also be embedded in the URL as `https://<key>:<token>@<subdomain>/...`).


    GROUNDING NOTE: Endpoint paths and HTTP methods for Calls/connect, Calls/{CallSid}, Numbers/{Number}, Sms/send, and the v2 Campaigns resource are confirmed from Exotel''s developer docs. Request/response SCHEMAS below are MODELED from the documented parameter lists and Exotel''s Twilio-style conventions - Exotel does not publish a machine OpenAPI, so field-level schemas should be verified against the live docs before production use. Exotel APIs return XML by default; append `.json` to a resource path to receive JSON (shown here as the JSON variants).'
  version: '1.0'
  contact:
    name: Exotel Developer Support
    url: https://developer.exotel.com
  x-grounding:
    confirmedEndpoints:
    - POST /v1/Accounts/{sid}/Calls/connect
    - GET /v1/Accounts/{sid}/Calls/{CallSid}
    - GET /v1/Accounts/{sid}/Numbers/{Number}
    - POST /v1/Accounts/{sid}/Sms/send
    - POST /v2/accounts/{sid}/campaigns
    - GET /v2/accounts/{sid}/campaigns/{campaign_id}
    - GET /v2/accounts/{sid}/campaigns/{campaign_id}/call-details
    modeledEndpoints:
    - GET /v1/Accounts/{sid}/Calls (bulk list; documented as existing, path follows Exotel convention)
    - GET /v1/Accounts/{sid}/Sms/Messages/{SmsSid} (SMS details; documented as existing, path follows Exotel convention)
    schemaStatus: All request/response body and form-field schemas are modeled from documented parameter lists, not from a vendor-published OpenAPI.
servers:
- url: https://api.exotel.com
  description: Singapore cluster (default)
- url: https://api.in.exotel.com
  description: Mumbai / India cluster
security:
- basicAuth: []
tags:
- name: Call Details
  description: Retrieve details of past and in-progress calls.
paths:
  /v1/Accounts/{sid}/Calls/{CallSid}.json:
    parameters:
    - $ref: '#/components/parameters/AccountSid'
    - name: CallSid
      in: path
      required: true
      description: The unique Sid of the call to retrieve.
      schema:
        type: string
    get:
      operationId: getCallDetails
      tags:
      - Call Details
      summary: Get details of a single call
      description: Retrieves details (status, direction, duration, price, recording URL) for a call by its Sid. Confirmed endpoint; response schema modeled.
      responses:
        '200':
          description: Call details.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /v1/Accounts/{sid}/Calls.json:
    parameters:
    - $ref: '#/components/parameters/AccountSid'
    get:
      operationId: listCalls
      tags:
      - Call Details
      summary: List / bulk-query calls
      description: Lists calls for the account, filterable by date and status. MODELED path - Exotel documents bulk call queries, and this path follows Exotel's Twilio-style convention; verify against live docs.
      parameters:
      - name: DateCreated
        in: query
        required: false
        description: Filter by creation date (YYYY-MM-DD).
        schema:
          type: string
      - name: Status
        in: query
        required: false
        schema:
          type: string
          enum:
          - queued
          - in-progress
          - completed
          - failed
          - busy
          - no-answer
      responses:
        '200':
          description: A page of call records.
          content:
            application/json:
              schema:
                type: object
                properties:
                  Calls:
                    type: array
                    items:
                      $ref: '#/components/schemas/CallResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  responses:
    Unauthorized:
      description: Missing or invalid API Key/Token.
    NotFound:
      description: Resource not found.
  parameters:
    AccountSid:
      name: sid
      in: path
      required: true
      description: Your Exotel account Sid (Account SID).
      schema:
        type: string
  schemas:
    CallResponse:
      type: object
      properties:
        Sid:
          type: string
        AccountSid:
          type: string
        Status:
          type: string
          enum:
          - queued
          - in-progress
          - completed
          - failed
          - busy
          - no-answer
        From:
          type: string
        To:
          type: string
        PhoneNumberSid:
          type: string
          description: The ExoPhone / virtual number used.
        Direction:
          type: string
        Duration:
          type: integer
        Price:
          type: string
        RecordingUrl:
          type: string
        DateCreated:
          type: string
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: HTTP Basic authentication. Username = API Key, Password = API Token (both from Exotel Dashboard -> Settings -> API Settings). May also be embedded in the URL as https://<key>:<token>@<subdomain>/...
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