Entur Compensation API

openapi: 3.2.0
info:
  title: Entur Compensation API
  version: 2026.09.0
  description: 'Operations tagged Compensation across 2 of this provider''s published API definitions: entur-refund-partner-openapi.json, entur-refund-partner-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://api.entur.io/sales
  description: production
- url: https://api.staging.entur.io/sales
  description: staging
- url: https://api.dev.entur.io/sales
  description: dev
security:
- jwt: []
tags:
- name: Compensation
  description: Reduce the price of one or more orders to compensate customers without performing a full refund. Used when a price adjustment is sufficient instead of cancelling or refunding order lines.
paths:
  /v1/compensations:
    parameters:
    - $ref: '#/components/parameters/authHeader'
    - $ref: '#/components/parameters/dciHeader'
    - $ref: '#/components/parameters/posHeader'
    - $ref: '#/components/parameters/settlementHeader'
    - $ref: '#/components/parameters/ET-Client-Name'
    - $ref: '#/components/parameters/X-Correlation-Id'
    post:
      tags:
      - Compensation
      summary: Reduce one or multiple orders' price and thus provide compensation for the…
      description: Leverages the possibility to compensate one or more orders in a batch operation
      operationId: compensateOrders
      requestBody:
        description: A compensation request detailing which orders to compensate and by how much
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CompensationRequest'
        required: true
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CompensationResponse'
        '400':
          $ref: '#/components/responses/badRequest'
        '404':
          $ref: '#/components/responses/notFound'
        '409':
          $ref: '#/components/responses/conflict'
        '500':
          $ref: '#/components/responses/internalServerError'
    servers:
    - url: https://api.entur.io/sales
      description: production
    - url: https://api.staging.entur.io/sales
      description: staging
    - url: https://api.dev.entur.io/sales
      description: dev
  /v1/compensations/{orderId}:
    parameters:
    - $ref: '#/components/parameters/authHeader'
    - $ref: '#/components/parameters/dciHeader'
    - $ref: '#/components/parameters/posHeader'
    - $ref: '#/components/parameters/settlementHeader'
    - $ref: '#/components/parameters/orderIdPathParam'
    - $ref: '#/components/parameters/ET-Client-Name'
    - $ref: '#/components/parameters/X-Correlation-Id'
    put:
      tags:
      - Compensation
      summary: Reduce an single order price and thus provide compensation for the paying…
      description: Leverages the possibility to compensate one order
      operationId: compensateOrder
      requestBody:
        description: The request body, detailing an single order to compensate and by how much
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CompensationOperationRequest'
        required: true
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CompensationOperationResponse'
        '400':
          $ref: '#/components/responses/badRequest'
        '404':
          $ref: '#/components/responses/notFound'
        '409':
          $ref: '#/components/responses/conflict'
        '500':
          $ref: '#/components/responses/internalServerError'
      deprecated: false
    servers:
    - url: https://api.entur.io/sales
      description: production
    - url: https://api.staging.entur.io/sales
      description: staging
    - url: https://api.dev.entur.io/sales
      description: dev
components:
  schemas:
    RefundError:
      type: object
      properties:
        title:
          type: string
          example: Bad Request
        error:
          type: string
        exception:
          type: string
        message:
          type: string
          example: Validation Failed
        path:
          type: string
          example: /v1/refunds/NTA2JGR7
        status:
          type: integer
          format: int32
          example: 400
        timestamp:
          type: string
          format: date-time
          example: '2020-07-21T17:32:28Z'
      required:
      - error
      - exception
      - message
      - path
      - status
      - timestamp
      - title
      title: RefundError
    CompensationDetails:
      type: object
      description: The summary of a CompensationElement' outcome
      properties:
        orderLineIds:
          type: array
          description: Optional list of order line ids that have been compensated. If empty the whole order was compensated
          example:
          - a3d7bfeb-c76c-4ded-8253-dbd04da15c13
          - 26b02145-7dbf-4be9-8600-ff4a570d83d5
          items:
            type: string
        feeId:
          type: string
          description: ID of the resulting REDUCTION fee for the compensation
          example: fd894a04-bfa5-4e04-92e5-fd235449ea7d
        involvedAuthorityIds:
          type: array
          description: A list of all the Authority ids associated with the compensated operation
          example:
          - ENT:Authority:Test
          items:
            type: string
      required:
      - feeId
      - involvedAuthorityIds
      title: CompensationDetails
    CompensationRequest:
      type: object
      description: A request performing compensation operations in batch
      properties:
        compensationOperations:
          type: array
          description: A required list of one or more compensation operations
          items:
            $ref: '#/components/schemas/CompensationOperation'
      required:
      - compensationOperations
      title: CompensationRequest
    CompensationOperation:
      type: object
      description: An entry describing a compensation operation
      properties:
        orderId:
          type: string
          description: The order id referencing the order to be compensated
          example: NTA2JGR7
        elements:
          type: array
          description: A list of compensation elements
          items:
            $ref: '#/components/schemas/CompensationElement'
      required:
      - elements
      - orderId
      title: CompensationOperation
    CompensationResponse:
      type: object
      description: The response from performing one or more compensation operations
      properties:
        operationResults:
          type: array
          items:
            $ref: '#/components/schemas/CompensationResult'
      required:
      - operationResults
      title: CompensationResponse
    CompensationOperationResponse:
      type: object
      description: The response from performing a single compensation operation
      properties:
        operationResult:
          $ref: '#/components/schemas/CompensationResult'
      required:
      - operationResult
      title: CompensationOperationResponse
    CompensationResult:
      type: object
      description: The response from performing one or more compensation operations
      properties:
        orderId:
          type: string
          example: NTA2JGR7
        details:
          type: array
          description: A collection of compensation details, corresponding to each CompensationElement in a CompensationOperation
          items:
            $ref: '#/components/schemas/CompensationDetails'
        affectedPaymentAndPaymentTransactionIds:
          type: object
          additionalProperties:
            type: array
            items:
              type: integer
              format: int64
          description: Map containing one or more payment ids, mapping to its transaction ids that have been affected by the credit operation
          example:
            '286535':
            - 6784139
            - 6784140
          pattern: \\d+
        creditId:
          type: integer
          format: int64
          description: ID of the performed Credit
          example: 123456
      required:
      - affectedPaymentAndPaymentTransactionIds
      - creditId
      - details
      - orderId
      title: CompensationResult
    CompensationOperationRequest:
      type: object
      description: A request performing an single compensation operation
      properties:
        elements:
          type: array
          description: A list of compensation elements
          items:
            $ref: '#/components/schemas/CompensationElement'
        additionalTerminalData:
          $ref: '#/components/schemas/TerminalRefundingData'
        overrideReimbursementType:
          type: string
          description: 'Used to override the payment method that the refund operations will be registered as. All refund operations that will target a payment transaction that is imported, will be overridden. Available types: CASH'
          example: CASH
      required:
      - compensationElements
      title: CompensationOperationRequest
    TerminalRefundingData:
      type: object
      description: Holder for data that needs to be provided when performing a refund on an external terminal
      properties:
        additionalData:
          type: object
          additionalProperties:
            type: string
          description: Any extra transaction data which could be relevant can be specified as a key value map of strings. If there exists keys here that clash with specific types in this request, the fields in the request are prioritized
        baxNumber:
          type: string
          description: When performing an offline refund to card terminal, the BAX-number is mandatory info
          example: '123456'
        obfuscatedCardNumber:
          type: string
          description: The obfuscated value of the card number the refund was performed against
          example: '************1234'
        paymentType:
          type: string
          description: The type of payment method that is provided to the terminal for refunding
          example: MASTERCARD
        rrn:
          type: string
          description: Reconciliation reference number used to track an order (transaction) through different economy systems. Generated by a terminal
          example: '000000016575'
        terminalId:
          type: string
          description: When performing an offline refund to card terminal, the terminal id is mandatory info
          example: '84565479'
        transactionConfirmedAt:
          type: string
          format: date-time
          description: Datetime when credit transaction was completed externally by the client.
          example: '2018-03-07T12:20:46Z'
      required:
      - baxNumber
      - obfuscatedCardNumber
      - paymentType
      - rrn
      - terminalId
      - transactionConfirmedAt
      title: TerminalRefundingData
    CompensationElement:
      type: object
      description: A element that wraps a sub operation on a given order. Typically when different
      properties:
        orderLineIds:
          type: array
          description: Optional list of order line ids that are to be compensated. If left empty the whole order is assumed to be compensated
          example:
          - a3d7bfeb-c76c-4ded-8253-dbd04da15c13
          - 26b02145-7dbf-4be9-8600-ff4a570d83d5
          items:
            type: string
        compensationAmount:
          type: string
          description: The amount of compensation desired for this order
          example: '123.45'
        compensationReason:
          type: string
          description: Optional field describing the reason for the compensation
          example: The bus was late
      required:
      - compensationAmount
      title: CompensationElement
  responses:
    notFound:
      description: Not Found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/RefundError'
          example:
            timestamp: '2025-11-13T10:15:30+01:00'
            status: 404
            title: Not Found
            error: Not Found
            exception: NotFoundException
            message: This orderId does not have any options
            path: /v1/refunds/options/{orderId}
    badRequest:
      description: Bad Request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/RefundError'
          example:
            timestamp: '2025-11-13T10:15:30+01:00'
            status: 400
            title: Bad Request
            error: Bad Request
            exception: BAD_REQUEST
            message: Required parameter 'xx' is not present.
            path: /v1/refunds
    internalServerError:
      description: Internal Server Error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/RefundError'
          example:
            timestamp: '2025-11-13T10:15:30+01:00'
            status: 500
            title: Internal Server Error
            error: Internal Server Error
            exception: InternalServerException
            message: Unexpected error while retrieving refunds
            path: /v1/refunds/{orderId}
    conflict:
      description: Conflict
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/RefundError'
          example:
            timestamp: '2025-11-13T10:15:30+01:00'
            status: 409
            title: Conflict
            error: Conflict
            exception: ConflictException
            message: Order with orderId 1 already refunded.
            path: /v1/refunds/admin/{orderId}
  parameters:
    settlementHeader:
      name: Entur-Settlement-Id
      in: header
      description: An id for connecting a credit to a settlement
      required: false
      style: simple
      explode: false
      schema:
        type: string
      example: '12345'
    orderIdPathParam:
      name: orderId
      in: path
      description: The id of the order that one would like to get or perform refund operations on
      required: true
      style: simple
      explode: false
      schema:
        type: string
      example: NTA2JGR7
    X-Correlation-Id:
      name: X-Correlation-Id
      in: header
      description: Correlation id
      required: false
      style: simple
      explode: false
      schema:
        type: string
    ET-Client-Name:
      name: ET-Client-Name
      in: header
      description: 'Entur Client Header.

        It is required that all consumers identify themselves by using this header.

        Entur will deploy strict rate-limiting policies on API-consumers who do not identify with a header and reserves the right to block unidentified consumers.

        The structure of ET-Client-Name should be: `<company>-<application>`.'
      required: false
      style: simple
      explode: false
      schema:
        type: string
    dciHeader:
      name: Entur-Distribution-Channel
      in: header
      description: Distribution channel identifier.
      required: true
      style: simple
      explode: false
      schema:
        type: string
      example: ENT:DistributionChannel:App
    posHeader:
      name: Entur-Pos
      in: header
      description: Point-of-sale identifier.
      required: true
      style: simple
      explode: false
      schema:
        type: string
      example: 1000600-abc
    authHeader:
      name: Authorization
      in: header
      description: Authorization header
      required: true
      style: simple
      explode: false
      schema:
        type: string
      example: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c
x-refined-from:
- entur-refund-partner-openapi.json
- entur-refund-partner-openapi.yml