Ease Incidents API

openapi: 3.2.0
info:
  title: Ease Status Incidents API
  version: v2
  summary: The public, unauthenticated status API for the Ease platform, served by Atlassian Statuspage at status.ease.com.
  description: Ease publishes a public status page at https://status.ease.com/, hosted on Atlassian Statuspage (page id 13zw4w6v89nk).
  contact:
    name: Ease Support
    url: https://help.ease.com/
  termsOfService: https://www.ease.com/terms/
  x-provenance:
    method: generated
    source: https://status.ease.com/api
    generated: '2026-07-25'
    note: Generated by API Evangelist from the Ease-hosted Statuspage v2 endpoint reference plus live anonymous probes; not published as an OpenAPI by Ease or Atlassian.
servers:
- url: https://status.ease.com/api/v2
  description: Ease status page (Atlassian Statuspage), page id 13zw4w6v89nk
security:
- {}
tags:
- name: Incidents
  description: Unresolved and historical incidents, each composed of dated incident updates.
paths:
  /incidents/unresolved.json:
    get:
      operationId: listUnresolvedIncidents
      summary: Get a list of any unresolved incidents
      description: Get a list of any unresolved incidents. This endpoint returns only incidents in the Investigating, Identified, or Monitoring state.
      tags:
      - Incidents
      security:
      - {}
      responses:
        '200':
          description: Unresolved incidents.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncidentsResponse'
  /incidents.json:
    get:
      operationId: listIncidents
      summary: Get a list of the most recent incidents
      description: Get a list of the 50 most recent incidents. This includes all unresolved incidents as well as those in the Resolved and Postmortem state.
      tags:
      - Incidents
      security:
      - {}
      responses:
        '200':
          description: Recent incidents, newest first.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncidentsResponse'
              examples:
                live:
                  summary: Live response captured 2026-07-25 (26 incidents)
                  externalValue: ../examples/ease-status-incidents.json
components:
  schemas:
    Page:
      type: object
      description: Identity of the status page itself.
      properties:
        id:
          type: string
          examples:
          - 13zw4w6v89nk
        name:
          type: string
          examples:
          - Ease
        url:
          type: string
          format: uri
          examples:
          - https://status.ease.com
        time_zone:
          type: string
          examples:
          - America/Los_Angeles
        updated_at:
          type: string
          format: date-time
      required:
      - id
      - name
      - url
      - updated_at
    Incident:
      type: object
      description: An incident, composed of many incident updates.
      properties:
        id:
          type: string
        name:
          type: string
        status:
          type: string
          enum:
          - investigating
          - identified
          - monitoring
          - resolved
          - postmortem
        impact:
          type: string
          enum:
          - none
          - minor
          - major
          - critical
        shortlink:
          type: string
          format: uri
        page_id:
          type: string
        started_at:
          type:
          - string
          - 'null'
          format: date-time
        monitoring_at:
          type:
          - string
          - 'null'
          format: date-time
        resolved_at:
          type:
          - string
          - 'null'
          format: date-time
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        incident_updates:
          type: array
          items:
            $ref: '#/components/schemas/IncidentUpdate'
        components:
          type: array
          items:
            $ref: '#/components/schemas/Component'
        reminder_intervals:
          type:
          - string
          - 'null'
      required:
      - id
      - name
      - status
      - impact
      - incident_updates
    IncidentsResponse:
      type: object
      properties:
        page:
          $ref: '#/components/schemas/Page'
        incidents:
          type: array
          items:
            $ref: '#/components/schemas/Incident'
      required:
      - page
      - incidents
    Component:
      type: object
      description: A single monitored component of the Ease platform.
      properties:
        id:
          type: string
        name:
          type: string
          examples:
          - Web Application
          - API
          - Support
        status:
          type: string
          enum:
          - operational
          - degraded_performance
          - partial_outage
          - major_outage
          - under_maintenance
        description:
          type:
          - string
          - 'null'
        position:
          type: integer
        showcase:
          type: boolean
        start_date:
          type:
          - string
          - 'null'
        group:
          type: boolean
        group_id:
          type:
          - string
          - 'null'
        only_show_if_degraded:
          type: boolean
        page_id:
          type: string
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
      required:
      - id
      - name
      - status
    IncidentUpdate:
      type: object
      description: One dated update posted against an incident.
      properties:
        id:
          type: string
        status:
          type: string
          enum:
          - investigating
          - identified
          - monitoring
          - resolved
          - postmortem
          - scheduled
          - in_progress
          - verifying
          - completed
        body:
          type: string
        incident_id:
          type: string
        display_at:
          type: string
          format: date-time
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        affected_components:
          type:
          - array
          - 'null'
          items:
            type: object
        deliver_notifications:
          type: boolean
        custom_tweet:
          type:
          - string
          - 'null'
        tweet_id:
          type:
          - string
          - 'null'
      required:
      - id
      - status
      - body
      - incident_id