Duvo Ai Cases UI API
The Cases UI API from Duvo Ai — 1 operation(s) for cases ui.
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curl "https://apis.io/api/v1/apis/duvo-ai:duvo-ai-cases-ui-api"
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OpenAPI Specification
openapi: 3.2.0
info:
title: Duvo Public Cases UI API
description: 'Public API for programmatic access to Duvo. Authenticate with API keys created in the Duvo dashboard.
## Rate limits
Requests are counted per API key. Every response advertises the quota with the IETF RateLimit fields, so a client can self-throttle without waiting for a rejection:
- `RateLimit-Policy: "default";q=;w=` — the policy in force: `q` requests per `w` seconds.
- `RateLimit: "default";r=;t=` — the live state: `r` requests left, quota resetting in `t` seconds.
- Read the quota from the headers rather than hard-coding it; it differs per environment.
- The same numbers are also sent as `ratelimit-limit`, `ratelimit-remaining` and `ratelimit-reset`.
Once the quota is exhausted the API answers `429 Too Many Requests` with `Retry-After` set to the seconds to wait; honor it instead of retrying immediately.'
version: 1.0.0
servers:
- url: https://api.duvo.ai
description: Production server
tags:
- name: Cases UI
paths:
/v2/queues/{queue_id}/cases/export:
post:
operationId: exportCases
tags:
- Cases UI
description: 'Export a queue''s cases, respecting the same status, severity, failure source, approval, priority, label, date-range, json_data field, and free-text filters as the list view. Set awaiting_my_approval to export only the cases holding an unanswered approval row assigned to you; like the list view it resolves to the authenticated caller, so a credential with no user behind it is rejected rather than exporting an empty file. `format: "json"` (default) returns a re-importable JSON payload; `format: "csv"` returns a text/csv file with the columns id, title, status, priority, labels, created_at, updated_at, completed_at, postponed_to, data.'
requestBody:
required: true
content:
application/json:
schema:
type: object
properties:
format:
default: json
type: string
enum:
- json
- csv
filters:
default: {}
type: object
properties:
status:
type: array
items:
type: string
enum:
- all
- pending
- processing
- needs_input
- postponed
- needs_review
- resolved
- canceled
- claimed
- completed
- failed
issue_severity:
type: array
items:
type: string
enum:
- critical
- medium
failure_source:
description: 'Keep only failed Cases, by who failed them: `system` when Duvo could not finish the Case, `manual` when a person marked it failed.'
type: array
items:
type: string
enum:
- system
- manual
awaiting_my_approval:
type: boolean
priority:
type: array
items:
type: string
enum:
- none
- medium
- high
created_at_from:
type: string
created_at_to:
type: string
updated_at_from:
type: string
updated_at_to:
type: string
completed_at_from:
description: Keep Cases that reached an outcome at or after this time (inclusive). An ISO timestamp or a lookback such as `7d` or `12h`.
type: string
completed_at_to:
description: Keep Cases that reached an outcome before this time (exclusive). An ISO timestamp or a lookback such as `7d` or `12h`.
type: string
labels:
type: object
additionalProperties:
type: array
items:
type: string
json_data:
maxItems: 12
type: array
items:
type: object
properties:
path:
type: string
pattern: ^\$(\.[A-Za-z_][A-Za-z0-9_]{0,63})+$
operator:
type: string
enum:
- equals
- notEquals
- in
- notIn
- gt
- gte
- lt
- lte
- contains
- isSet
- isNotSet
value:
anyOf:
- anyOf:
- type: string
- type: number
- type: boolean
- minItems: 1
maxItems: 100
type: array
items:
anyOf:
- type: string
- type: number
- type: boolean
required:
- path
- operator
additionalProperties: false
search:
type: string
sort_by:
default: created_at
type: string
enum:
- created_at
- updated_at
- postponed_to
sort_order:
default: asc
type: string
enum:
- asc
- desc
parameters:
- schema:
type: string
format: uuid
in: path
name: queue_id
required: true
description: The queue's unique identifier
responses:
'200':
description: Default Response
content:
application/json:
schema:
anyOf:
- type: object
properties:
version:
type: number
queue_name:
type: string
exported_at:
type: string
cases:
type: array
items:
type: object
properties:
title:
type: string
data:
type: string
priority:
type: string
enum:
- none
- medium
- high
required:
- title
additionalProperties: false
required:
- version
- queue_name
- exported_at
- cases
additionalProperties: false
- type: string
'400':
description: Default Response
content:
application/json:
schema:
type: object
properties:
error:
type: string
required:
- error
additionalProperties: false
'401':
description: Default Response
content:
application/json:
schema:
type: object
properties:
error:
type: string
required:
- error
additionalProperties: false
'404':
description: Default Response
content:
application/json:
schema:
type: object
properties:
error:
type: string
required:
- error
additionalProperties: false
summary: Export Cases
components:
securitySchemes:
bearerAuth:
type: http
scheme: bearer
description: API key authentication. Get your API key from the Duvo dashboard.