Dotdigital

Dotdigital App Messaging API

The App Messaging API from Dotdigital — 2 operation(s) for app messaging.

GitHub OpenAPI

Operations 2

GET /cpaas/analytics/conversationmessages Retrieves conversation message analytics
GET /cpaas/analytics/sessions Retrieves session analytics

Documentation

📖
Documentation
https://marketing.developer.dotdigital.com/docs/getting-started-with-the-api
📖
APIReference
https://marketing.developer.dotdigital.com/reference/
📖
Documentation
https://marketing.developer.dotdigital.com/docs/api-end-points
📖
APIReference
https://marketing.developer.dotdigital.com/reference/unified-contacts
📖
Documentation
https://marketing.developer.dotdigital.com/reference/omnichannel-api

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-app-messaging-api-openapi.yml

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OpenAPI Specification

dotdigital-app-messaging-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Analytics App Messaging API
  description: 'Provides methods for retrieving analytics data across the Dotdigital

    omnichannel platform. Covers conversation message analytics, chat analytics

    (including live), message metrics, session analytics, SMS tracking,

    verification, inbound/outbound SMS analytics, and WhatsApp conversation and

    daily messaging usage reports. All endpoints accept date-range and

    aggregation parameters and return time-series data suitable for reporting

    dashboards.'
  version: 1.1.1
servers:
- url: https://{region}-api.dotdigital.com
  variables:
    region:
      description: The Dotdigital region id your account belongs to
      enum:
      - r1
      - r2
      - r3
      default: r1
security:
- basicAuth: []
tags:
- name: App Messaging
paths:
  /cpaas/analytics/conversationmessages:
    get:
      tags:
      - App Messaging
      summary: Retrieves conversation message analytics
      parameters:
      - name: from
        in: query
        description: The date time to query from in ISO 8601 format UTC
        required: true
        schema:
          type: string
          format: date-time
      - name: to
        in: query
        description: The date time to query up to (but not including) in ISO 8601 format UTC
        required: true
        schema:
          type: string
          format: date-time
      - name: by
        in: query
        description: The time period to aggregate by
        required: false
        schema:
          type: string
          enum:
          - hour
          - day
          - month
          - year
      - name: timezone
        in: query
        description: The localtimezone to report the data out for if not specified, UTC is defaulted
        required: false
        schema:
          type: string
      responses:
        '200':
          description: The count of sent, delivered and read messages for a specific period
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/conversationMessageAnalytics'
        '400':
          description: Validation errors were found
        '404':
          description: The API Space was not found
  /cpaas/analytics/sessions:
    get:
      tags:
      - App Messaging
      summary: Retrieves session analytics
      parameters:
      - name: from
        in: query
        description: The date time to query from in ISO 8601 format UTC
        required: true
        schema:
          type: string
          format: date-time
      - name: to
        in: query
        description: The date time to query up to (but not including) in ISO 8601 format UTC
        required: true
        schema:
          type: string
          format: date-time
      - name: by
        in: query
        description: The time period to aggregate by
        required: false
        schema:
          type: string
          enum:
          - hour
          - day
          - month
          - year
      - name: timezone
        in: query
        description: The localtimezone to report the data out for if not specified, UTC is defaulted
        required: false
        schema:
          type: string
      responses:
        '200':
          description: The count of started and explicitly ended sessions for a specific period
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/sessionAnalytics'
        '400':
          description: Validation errors were found
        '404':
          description: The API Space was not
components:
  schemas:
    sessionAnalytics:
      type: object
      properties:
        date:
          type: string
          description: The start date and time for the period in the timezone passesd in
        dateUtc:
          type: string
          description: The start date and time for the period in UTC
        started:
          $ref: '#/components/schemas/sessionAnalytics_started'
        ended:
          type: integer
          description: The number of session that were explicitly ended in the period
          format: int64
    conversationMessageAnalytics:
      type: object
      properties:
        date:
          type: string
          description: The start date and time for the period in the timezone passed in
        dateUtc:
          type: string
          description: The start date and time for the period in UTC
        sent:
          type: integer
          description: The number of messages sent in the period
          format: int64
        delivered:
          type: integer
          description: The number of messages delivered in the period
          format: int64
        read:
          type: integer
          description: The number of messages read in the period
          format: int64
    sessionAnalytics_started:
      type: object
      properties:
        additionalProperties:
          type: string
      description: The number of sessions started in the period, broken down by platform and sdkType
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
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