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OpenAPI Specification

openapi: 3.2.0
info:
  title: Digital Realty Remotehands Tickets API
  version: '2026-10-14'
  description: 'GENERATED FROM DOCUMENTATION by API Evangelist on 2026-10-14: 7 operation(s) read from 6 public documentation page(s) (each operation names its page in x-source). This is not the provider''s published contract; Digital Realty has published no machine-readable contract that the pipeline could find. Engine: local.'
  x-evidence-tiers:
    code-example: 11
    documentation: -4
    pages-with-code: 6
    pages-read: 6
  x-generated-from: documentation
  x-provenance: generated
  x-authored-by: API Evangelist
  x-generated: '2026-10-14'
  x-generator: generate-contract-from-docs.py
  x-engine: local
  x-sources:
  - https://developer.digitalrealty.com/docs/getting-started
  - https://developer.digitalrealty.com/api-catalog/accesstoken/how-guide
  - https://developer.digitalrealty.com/api-catalog/remotehandstickets/how-guide
  - https://developer.digitalrealty.com/api-catalog/facilityaccess/how-guide-visitors
  - https://developer.digitalrealty.com/api-catalog/facilityaccess/how-guide-badge
  - https://developer.digitalrealty.com/api-catalog/facilityaccess/how-guide-pop
servers:
- url: https://api.digitalrealty.com
security:
- bearer: []
tags:
- name: Remotehands Tickets
paths:
  /v1/remotehands-tickets:
    get:
      operationId: get_v1_remotehands_tickets
      tags:
      - Remotehands Tickets
      summary: GET /v1/remotehands-tickets
      x-source: https://developer.digitalrealty.com/docs/getting-started
      responses:
        '200':
          description: Success (shape read from the example response on the page)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetV1RemotehandsTicketsResponse'
      x-evidence:
        kind: code-example
        language: curl
        snippet: 'curl --location --request GET ''https://playground.digitalrealty.com/v1/remotehands-tickets''  --header ''Master-Account-Id: <your_master_account_id>''  --header ''Account-Id: <your_account_id>''  --header ''Authorization: Bearer <your_access_token>'' We provide the curl command snippet above to this text. Replace < your_access_token>  with the  token  you got from the Get Access Token request you made ea'
  /v1/remotehands-tickets/categories:
    get:
      operationId: get_v1_remotehands_tickets_categories
      tags:
      - Remotehands Tickets
      summary: GET /v1/remotehands-tickets/categories
      x-source: https://developer.digitalrealty.com/api-catalog/remotehandstickets/how-guide
      responses:
        '200':
          description: Success (shape read from the example response on the page)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetV1RemotehandsTicketsCategoriesResponse'
      x-evidence:
        kind: code-example
        language: curl
        snippet: "curl --location --request GET 'https://api.digitalrealty.com/v1/remotehands-tickets/categories'  --header 'Master-Account-Id: <Master-Account-Id>'  --header 'Account-Id: <Account-Id>'  --header 'Authorization: Bearer <access_token>'   \n Headers \n Field Name \n Mandatory \n Type \n Description \n Master-Account-Id \n true \n string \n Customer master account identifier. \n Account-Id \n true \n string \n Cust"
components:
  schemas:
    GetV1RemotehandsTicketsCategoriesResponse:
      type: object
      properties:
        requestType:
          type: object
          properties:
            name:
              type: string
            categories:
              type: array
              items:
                type: object
                properties:
                  name:
                    type: string
    GetV1RemotehandsTicketsResponse:
      type: object
      properties:
        content:
          type: array
          items:
            type: object
            properties:
              id:
                type: string
              title:
                type: string
              status:
                type: string
              site:
                type: string
              location:
                type: string
              requestType:
                type: string
              category:
                type: string
              createdOn:
                type: string
                format: date-time
              updatedOn:
                type: string
                format: date-time
              closedOn:
                type: string
              createdBy:
                type: string
        pageable:
          type: object
          properties:
            last:
              type: boolean
            totalPages:
              type: integer
            totalElements:
              type: integer
            size:
              type: integer
            number:
              type: integer
            numberOfElements:
              type: integer
            first:
              type: boolean
            empty:
              type: boolean
  securitySchemes:
    bearer:
      type: http
      scheme: bearer