DexCare

DexCare Waittimes API

The waittimes API from DexCare — 2 operation(s) for waittimes.

GitHub OpenAPI
Business capability
Scheduling & Appointment Management BC-2800.10

Operations 2

GET /regions/{regionCode}/waittimes get availability and wait times for region #
GET /regions/waittimes get availability and wait times #

Documentation

📖
APIReference
https://developers.dexcarehealth.com/api/oas/visits
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/dexcare/refs/heads/main/authentication/dexcare-authentication.yml
📖
APIReference
https://developers.dexcarehealth.com/api/oas/careoptions
📖
APIReference
https://developers.dexcarehealth.com/api/oas/slots
📖
APIReference
https://developers.dexcarehealth.com/api/oas/bookingservice
📖
APIReference
https://developers.dexcarehealth.com/api/oas/omnisearch
📖
APIReference
https://developers.dexcarehealth.com/api/oas/pdm

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/dexcare/refs/heads/main/openapi/dexcare-waittimes-api-openapi.yml

Other Resources

🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/dexcare/refs/heads/main/data-model/dexcare-data-model.yml

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OpenAPI Specification

dexcare-waittimes-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Visit Service Waittimes API
  version: 9.2.0
  description: Visit Service external API v9
  contact:
    name: DexCare Engineering
    email: engineering@dexcarehealth.com
servers:
- url: https://ecvapi.frosh.dex.care/api/9
  description: DC DEV External Ingress
- url: https://ecvapi.care-uat.ecommunity.com/api/9
  description: CHN UAT External Ingress
- url: https://ecvapi.care-uat.froedtert.com/api/9
  description: FHI UAT External Ingress
- url: https://ecvapi.care-uat.psjhealth.org/api/9
  description: PSJH UAT External Ingress
- url: https://ecvapi.kp-uat.dex.care/api/9
  description: KP UAT External Ingress
- url: https://ecvapi.uat.houstonmethodistcare.org/api/9
  description: HM UAT External Ingress
- url: https://ecvapi.demo-uat.dex.care/api/9
  description: UH UAT External Ingress
security: []
tags:
- name: waittimes
paths:
  /regions/{regionCode}/waittimes:
    get:
      description: 'returns availability and wait times for provider queues for one region. Use query parameters to filter requested pools

        '
      operationId: getRegionAvailabilityAndWaitTimes
      security: []
      summary: get availability and wait times for region
      tags:
      - waittimes
      parameters:
      - name: regionCode
        in: path
        description: 'regionCode for the region.

          '
        required: true
        schema:
          type: string
      - in: query
        name: assignmentQualifiers
        description: additional assignment qualifiers to filter provider queue
        required: false
        schema:
          type: array
          items:
            type: string
        style: form
        explode: true
        allowReserved: false
      - in: query
        name: visitTypeNames
        description: visit types to get wait time and availability for
        required: false
        schema:
          type: array
          items:
            type: string
        example:
        - virtual
        style: form
        explode: true
        allowReserved: false
      - in: query
        name: practiceId
        description: specific practiceId to use; if not included, default will be used
        required: false
        schema:
          type: string
          format: uuid
      - in: query
        name: homeMarket
        description: home market for patient
        required: false
        schema:
          type: string
      - in: header
        name: correlation-id
        description: Unique id to correlate call logs between our microservices
        schema:
          type: string
          format: uuid
        required: false
      responses:
        '200':
          description: successful response
          content:
            application/json:
              schema:
                type: array
                items:
                  anyOf:
                  - allOf:
                    - type: object
                      description: Wait time and availability for region and visit type
                      properties:
                        available:
                          type: boolean
                          description: indicates if the region can accept new visit requests or not
                        estimateGeneratedAt:
                          type: string
                          description: time the estimate was made in UTC format
                        regionCode:
                          type: string
                          description: regionCode for wait time and availability
                        visitTypeName:
                          type: string
                          description: visit type name
                        practiceId:
                          type: string
                          description: practiceId for wait time
                        assignmentQualifiers:
                          type: array
                          items:
                            type: string
                            description: qualifiers limiting this provider pool; can be an empty list; does not include specialties
                        specialties:
                          type: array
                          items:
                            type: string
                            description: specialties limiting this provider pool; can be an empty list
                        homeMarket:
                          type: string
                          description: home market for patient
                      required:
                      - available
                      - estimateGeneratedAt
                      - regionCode
                      - visitTypeName
                      - assignmentQualifiers
                      - practiceId
                    - type: object
                      description: wait time for region and visit type when available
                      properties:
                        estimatedWaitTimeSeconds:
                          type: integer
                          description: estimated time in seconds as calculated by the system
                      required:
                      - estimatedWaitTimeSeconds
                  - allOf:
                    - type: object
                      description: Wait time and availability for region and visit type
                      properties:
                        available:
                          type: boolean
                          description: indicates if the region can accept new visit requests or not
                        estimateGeneratedAt:
                          type: string
                          description: time the estimate was made in UTC format
                        regionCode:
                          type: string
                          description: regionCode for wait time and availability
                        visitTypeName:
                          type: string
                          description: visit type name
                        practiceId:
                          type: string
                          description: practiceId for wait time
                        assignmentQualifiers:
                          type: array
                          items:
                            type: string
                            description: qualifiers limiting this provider pool; can be an empty list; does not include specialties
                        specialties:
                          type: array
                          items:
                            type: string
                            description: specialties limiting this provider pool; can be an empty list
                        homeMarket:
                          type: string
                          description: home market for patient
                      required:
                      - available
                      - estimateGeneratedAt
                      - regionCode
                      - visitTypeName
                      - assignmentQualifiers
                      - practiceId
                    - type: object
                      description: wait time for region and visit type when unavailable
                      properties:
                        reason:
                          type: string
                          description: explanation for region being unavailable
                          enum:
                          - NO_ONCALL_PROVIDERS
                          - REGION_BUSY
                          - OFF_HOURS
                          - NO_REGIONS_FOUND
                        busyMessage:
                          type: string
                          description: message to display only when region is busy, i.e. reason is REGION_BUSY
                      required:
                      - reason
              example:
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 33
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - pediatric
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 33
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - pediatric
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - adult
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - adult
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers: []
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers: []
                specialties: []
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - pediatric
                specialties:
                - dermatology
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - pediatric
                specialties: []
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - adult
                specialties:
                - dermatology
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - adult
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers: []
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers: []
                specialties: []
  /regions/waittimes:
    get:
      description: 'returns availability and wait times for all provider queues. Use query parameters to filter requested pools

        '
      operationId: getAvailabilityAndWaitTimes
      security: []
      summary: get availability and wait times
      tags:
      - waittimes
      parameters:
      - in: query
        name: regionCodes
        description: region codes to filter results
        required: false
        schema:
          type: array
          items:
            type: string
        style: form
        explode: true
        allowReserved: false
      - in: query
        name: assignmentQualifiers
        description: additional assignment qualifiers to filter provider queue
        required: false
        schema:
          type: array
          items:
            type: string
        style: form
        explode: true
        allowReserved: false
      - in: query
        name: visitTypeNames
        description: visit types to get wait time and availability for
        required: false
        schema:
          type: array
          items:
            type: string
        example:
        - virtual
        style: form
        explode: true
        allowReserved: false
      - in: query
        name: practiceId
        description: specific practiceId to use; if not included, default will be used
        required: false
        schema:
          type: string
          format: uuid
      - in: query
        name: homeMarket
        description: home market for patient
        required: false
        schema:
          type: string
      - in: header
        name: correlation-id
        description: Unique id to correlate call logs between our microservices
        schema:
          type: string
          format: uuid
        required: false
      responses:
        '200':
          description: successful response
          content:
            application/json:
              schema:
                type: array
                items:
                  anyOf:
                  - allOf:
                    - type: object
                      description: Wait time and availability for region and visit type
                      properties:
                        available:
                          type: boolean
                          description: indicates if the region can accept new visit requests or not
                        estimateGeneratedAt:
                          type: string
                          description: time the estimate was made in UTC format
                        regionCode:
                          type: string
                          description: regionCode for wait time and availability
                        visitTypeName:
                          type: string
                          description: visit type name
                        practiceId:
                          type: string
                          description: practiceId for wait time
                        assignmentQualifiers:
                          type: array
                          items:
                            type: string
                            description: qualifiers limiting this provider pool; can be an empty list; does not include specialties
                        specialties:
                          type: array
                          items:
                            type: string
                            description: specialties limiting this provider pool; can be an empty list
                        homeMarket:
                          type: string
                          description: home market for patient
                      required:
                      - available
                      - estimateGeneratedAt
                      - regionCode
                      - visitTypeName
                      - assignmentQualifiers
                      - practiceId
                    - type: object
                      description: wait time for region and visit type when available
                      properties:
                        estimatedWaitTimeSeconds:
                          type: integer
                          description: estimated time in seconds as calculated by the system
                      required:
                      - estimatedWaitTimeSeconds
                  - allOf:
                    - type: object
                      description: Wait time and availability for region and visit type
                      properties:
                        available:
                          type: boolean
                          description: indicates if the region can accept new visit requests or not
                        estimateGeneratedAt:
                          type: string
                          description: time the estimate was made in UTC format
                        regionCode:
                          type: string
                          description: regionCode for wait time and availability
                        visitTypeName:
                          type: string
                          description: visit type name
                        practiceId:
                          type: string
                          description: practiceId for wait time
                        assignmentQualifiers:
                          type: array
                          items:
                            type: string
                            description: qualifiers limiting this provider pool; can be an empty list; does not include specialties
                        specialties:
                          type: array
                          items:
                            type: string
                            description: specialties limiting this provider pool; can be an empty list
                        homeMarket:
                          type: string
                          description: home market for patient
                      required:
                      - available
                      - estimateGeneratedAt
                      - regionCode
                      - visitTypeName
                      - assignmentQualifiers
                      - practiceId
                    - type: object
                      description: wait time for region and visit type when unavailable
                      properties:
                        reason:
                          type: string
                          description: explanation for region being unavailable
                          enum:
                          - NO_ONCALL_PROVIDERS
                          - REGION_BUSY
                          - OFF_HOURS
                          - NO_REGIONS_FOUND
                        busyMessage:
                          type: string
                          description: message to display only when region is busy, i.e. reason is REGION_BUSY
                      required:
                      - reason
              example:
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 33
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - pediatric
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 33
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - pediatric
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - adult
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers:
                - adult
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers: []
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: virtual
                assignmentQualifiers: []
                specialties: []
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - pediatric
                specialties:
                - dermatology
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - pediatric
                specialties: []
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: ID
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - adult
                specialties:
                - dermatology
              - available: false
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                reason: NO_ONCALL_PROVIDERS
                regionCode: ID
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers:
                - adult
                specialties: []
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers: []
                specialties:
                - dermatology
              - available: true
                estimateGeneratedAt: '2021-09-30T23:04:25.114Z'
                estimatedWaitTimeSeconds: 55
                regionCode: WA
                practiceId: 00000000-0000-0000-0000-000000000000
                visitTypeName: phone
                assignmentQualifiers: []
                specialties: []
components:
  securitySchemes:
    PatientJWT:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: '[Patient] Bearer token format `Bearer {KEY}`'
    StaffJWT:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: '[Staff] Bearer token format `Bearer {KEY}`'