Customer.io Exports API
Export customer data, deliveries, and other information from your workspace.
Work with this as data
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OpenAPI Specification
openapi: 3.2.0
info:
version: 1.0.0
title: Customer.io App Exports API
description: 'Our App API provides ways to trigger messages and retrieve information about people, campaigns, broadcasts, and more.
# Overview
The App API provides methods to send newsletters, transactional messages, and API-triggered broadcasts. You can create newsletters from scratch and update transactional messages and API-triggered broadcasts.
For transactional messages and API-triggered broadcasts, your payload acts as a message "trigger" and can contain `data` that you reference in your messages using liquid—`{{trigger.<data>}}`.
The other endpoints help you retrieve information about people, segments, campaigns, broadcasts, etc; it also lets you update campaign actions, messages, newsletter variants, etc. Aside from the [API-triggered broadcast](#triggerBroadcast) (1 per 10 seconds) and [Transactional](#sendEmail) (100 per second) endpoints, requests are limited to 10 per second.
# Use our Postman collection
We''ve generated a Postman collection to help you get started with our APIs.
If you fork this collection, you might want to disable the *Watch original collection* option. We automatically update our Postman collection whenever we release changes to our documentation, even if we don''t change our APIs—which happens daily! Rather than being flooded with Postman notifications, you can check out our [Release Notes](/release-notes/) for updates to our APIs.
**NOTE**: Postman endpoints default to our US APIs. If you''re in our European (EU) region, you''ll need to add `-eu` to the server variables (`track_api_url` and `app_api_url`).
[<img src="https://run.pstmn.io/button.svg" alt="Run In Postman" style="width: 128px; height: 32px;">](https://god.gw.postman.com/run-collection/23697545-2931c004-e63d-4cdc-bf4b-e685ba6da42d?action=collection%2Ffork&source=rip_markdown&collection-url=entityId%3D23697545-2931c004-e63d-4cdc-bf4b-e685ba6da42d%26entityType%3Dcollection%26workspaceId%3Db886877f-fc09-475f-84fe-6221a98f4d18#?env%5BCustomer.io%20API%20Environment%5D=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)
# Server addresses: US and EU
Customer.io hosts services in the United States (US) and European Union. Select the appropriate server address for your region.
| Region | Server Address |
| :-- | :-- |
| US | https://api.customer.io |
| EU | https://api-eu.customer.io |
# Authentication
All requests to the Customer.io App API use an [App API Key](#App-API-Key).
To authenticate, provide your key as a Bearer token in a HTTP Authorization header. You can create and manage your API keys—including keys with different scopes—in [your account settings page](https://fly.customer.io/settings/api_credentials?keyType=app). Each operation on this page references the authorization header it requires.
# Rate Limits
Most endpoints on this page are limited to 10 requests per second. The exceptions are:
* The [transactional email](#operation/sendEmail) endpoint is limited to 100 requests per second.
* The [API-triggered broadcast endpoint](#operation/triggerBroadcast) is limited to 1 request every 10 seconds.
**Rate limits are subject to change. We may adjust these thresholds to ensure stable performance for all customers.**
'
servers:
- url: https://api.customer.io
description: The base URL for broadcasts, transactional messages, and data-retrieval APIs. These endpoints use bearer authorization, and require a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
- url: https://api-eu.customer.io
description: The base URL for broadcasts, transactional messages, and data-retrieval APIs (EU region). These endpoints use bearer authorization, and require a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
tags:
- name: Exports
description: 'Export information about people, deliveries, etc. You can also download existing exports from these endpoints.
'
paths:
/v1/exports:
servers:
- url: https://api.customer.io
description: This API uses bearer authorization, requiring a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
get:
summary: List exports
operationId: listExports
security:
- Bearer-Auth: []
description: Return a list of your exports. Exports are point-in-time people or campaign metrics.
tags:
- Exports
responses:
'200':
description: Returns an array of exports.
content:
application/json:
schema:
type: object
properties:
exports:
type: array
items:
x-scalar-ignore: true
type: object
description: Metadata about an export.
properties:
id:
x-scalar-ignore: true
type: integer
description: The identifier for the export.
example: 110
user_id:
type: integer
description: The user who created the export.
user_email:
type: string
description: The email of the user who created the export.
total:
type: integer
description: The number of entries in the export. Exports report 0 until done.
deduplicate_id:
x-scalar-ignore: true
type: string
readOnly: true
description: An identifier in the format `id:timestamp` where the id is for the object you're working with (Campaigns, Deliveries, Exports, Identities, Newsletters, Segments, and Templates), and the timestamp is the last time the object was updated.
example: 15:1492548073
type:
x-scalar-ignore: true
type: string
description: The type of information contained in the export.
enum:
- customers
- deliveries
example: customers
failed:
x-scalar-ignore: true
type: boolean
description: If true, the export was unsuccessful.
example: false
description:
x-scalar-ignore: true
type: string
description: A description of the export.
example: Customers with segment filters—in Purchased Flowers
downloads:
x-scalar-ignore: true
type: integer
description: Counts the total number of times the export has been downloaded.
example: 2
created_at:
x-scalar-ignore: true
type: integer
format: unix timestamp
description: The date time when the referenced ID was created.
example: 1552341937
readOnly: true
updated_at:
x-scalar-ignore: true
type: integer
format: unix timestamp
description: The date time when the referenced ID was last updated.
example: 1552341937
readOnly: true
status:
type: string
enum:
- done
- pending
- failed
description: The state of your export where `done` indicates an export that you can download, `pending`, indicates that your export is not ready to download, and `failed` indicates an export that has failed and will not be downloadable.
example:
id: 110
user_id: 0
user_email: person@email.com
total: 1234
deduplicate_id: 110:1530296738
type: customers
failed: false
status: done
description: Customers with segment filters—in \Purchased Flowers\
downloads: 2
created_at: 1530296738
updated_at: 1530296738
'429':
description: Your request is over the 10-per-second limit.
x-codeSamples:
- lang: Shell + Curl
source: "curl --request GET \\\n --header 'Authorization: Bearer REPLACE_BEARER_TOKEN' \\\n --url https://api.customer.io/v1/exports"
- lang: Node + Native
source: "const http = require(\"https\");\n\nconst options = {\n \"method\": \"GET\",\n \"hostname\": \"api.customer.io\",\n \"port\": null,\n \"path\": \"/v1/exports\",\n \"headers\": {}\n};\n\nconst req = http.request(options, function (res) {\n const chunks = [];\n\n res.on(\"data\", function (chunk) {\n chunks.push(chunk);\n });\n\n res.on(\"end\", function () {\n const body = Buffer.concat(chunks);\n console.log(body.toString());\n });\n});\n\nreq.end();"
- lang: Ruby + Native
source: 'require ''uri''
require ''net/http''
require ''openssl''
url = URI("https://api.customer.io/v1/exports")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
http.verify_mode = OpenSSL::SSL::VERIFY_NONE
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body'
- lang: Python + Python3
source: 'import http.client
conn = http.client.HTTPSConnection("api.customer.io")
conn.request("GET", "/v1/exports")
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))'
- lang: Go + Native
source: "package main\n\nimport (\n\t\"fmt\"\n\t\"net/http\"\n\t\"io/ioutil\"\n)\n\nfunc main() {\n\n\turl := \"https://api.customer.io/v1/exports\"\n\n\treq, _ := http.NewRequest(\"GET\", url, nil)\n\n\tres, _ := http.DefaultClient.Do(req)\n\n\tdefer res.Body.Close()\n\tbody, _ := ioutil.ReadAll(res.Body)\n\n\tfmt.Println(res)\n\tfmt.Println(string(body))\n\n}"
/v1/exports/{export_id}:
servers:
- url: https://api.customer.io
description: This API uses bearer authorization, requiring a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
parameters:
- name: export_id
in: path
required: true
description: The export_id you want to access.
schema:
type: integer
get:
summary: Get an export
operationId: getExport
security:
- Bearer-Auth: []
description: Return information about a specific export.
tags:
- Exports
responses:
'200':
description: Returns an export.
content:
application/json:
schema:
type: object
properties:
export:
x-scalar-ignore: true
type: object
description: Metadata about an export.
properties:
id:
x-scalar-ignore: true
type: integer
description: The identifier for the export.
example: 110
user_id:
type: integer
description: The user who created the export.
user_email:
type: string
description: The email of the user who created the export.
total:
type: integer
description: The number of entries in the export. Exports report 0 until done.
deduplicate_id:
x-scalar-ignore: true
type: string
readOnly: true
description: An identifier in the format `id:timestamp` where the id is for the object you're working with (Campaigns, Deliveries, Exports, Identities, Newsletters, Segments, and Templates), and the timestamp is the last time the object was updated.
example: 15:1492548073
type:
x-scalar-ignore: true
type: string
description: The type of information contained in the export.
enum:
- customers
- deliveries
example: customers
failed:
x-scalar-ignore: true
type: boolean
description: If true, the export was unsuccessful.
example: false
description:
x-scalar-ignore: true
type: string
description: A description of the export.
example: Customers with segment filters—in Purchased Flowers
downloads:
x-scalar-ignore: true
type: integer
description: Counts the total number of times the export has been downloaded.
example: 2
created_at:
x-scalar-ignore: true
type: integer
format: unix timestamp
description: The date time when the referenced ID was created.
example: 1552341937
readOnly: true
updated_at:
x-scalar-ignore: true
type: integer
format: unix timestamp
description: The date time when the referenced ID was last updated.
example: 1552341937
readOnly: true
status:
type: string
enum:
- done
- pending
- failed
description: The state of your export where `done` indicates an export that you can download, `pending`, indicates that your export is not ready to download, and `failed` indicates an export that has failed and will not be downloadable.
example:
id: 110
user_id: 0
user_email: person@email.com
total: 1234
deduplicate_id: 110:1530296738
type: customers
failed: false
status: done
description: Customers with segment filters—in \Purchased Flowers\
downloads: 2
created_at: 1530296738
updated_at: 1530296738
'404':
description: The export ID does not exist.
'429':
description: Your request is over the 10-per-second limit.
x-codeSamples:
- lang: Shell + Curl
source: "curl --request GET \\\n --header 'Authorization: Bearer REPLACE_BEARER_TOKEN' \\\n --url https://api.customer.io/v1/exports/{export_id}"
- lang: Node + Native
source: "const http = require(\"https\");\n\nconst options = {\n \"method\": \"GET\",\n \"hostname\": \"api.customer.io\",\n \"port\": null,\n \"path\": \"/v1/exports/%7Bexport_id%7D\",\n \"headers\": {}\n};\n\nconst req = http.request(options, function (res) {\n const chunks = [];\n\n res.on(\"data\", function (chunk) {\n chunks.push(chunk);\n });\n\n res.on(\"end\", function () {\n const body = Buffer.concat(chunks);\n console.log(body.toString());\n });\n});\n\nreq.end();"
- lang: Ruby + Native
source: 'require ''uri''
require ''net/http''
require ''openssl''
url = URI("https://api.customer.io/v1/exports/%7Bexport_id%7D")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
http.verify_mode = OpenSSL::SSL::VERIFY_NONE
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body'
- lang: Python + Python3
source: 'import http.client
conn = http.client.HTTPSConnection("api.customer.io")
conn.request("GET", "/v1/exports/%7Bexport_id%7D")
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))'
- lang: Go + Native
source: "package main\n\nimport (\n\t\"fmt\"\n\t\"net/http\"\n\t\"io/ioutil\"\n)\n\nfunc main() {\n\n\turl := \"https://api.customer.io/v1/exports/%7Bexport_id%7D\"\n\n\treq, _ := http.NewRequest(\"GET\", url, nil)\n\n\tres, _ := http.DefaultClient.Do(req)\n\n\tdefer res.Body.Close()\n\tbody, _ := ioutil.ReadAll(res.Body)\n\n\tfmt.Println(res)\n\tfmt.Println(string(body))\n\n}"
/v1/exports/{export_id}/download:
servers:
- url: https://api.customer.io
description: This API uses bearer authorization, requiring a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
parameters:
- name: export_id
in: path
required: true
description: The export_id you want to access.
schema:
type: integer
get:
summary: Download an export
operationId: downloadExport
security:
- Bearer-Auth: []
description: This endpoint returns a signed link to download an export. The link expires after 15 minutes.
tags:
- Exports
responses:
'200':
description: Returns a link to an export.
content:
application/json:
schema:
type: object
properties:
url:
type: string
format: url
description: A link to download your export. Expires after 15 minutes.
'404':
description: The export ID does not exist.
'429':
description: Your request is over the 10-per-second limit.
x-codeSamples:
- lang: Shell + Curl
source: "curl --request GET \\\n --header 'Authorization: Bearer REPLACE_BEARER_TOKEN' \\\n --url https://api.customer.io/v1/exports/{export_id}/download"
- lang: Node + Native
source: "const http = require(\"https\");\n\nconst options = {\n \"method\": \"GET\",\n \"hostname\": \"api.customer.io\",\n \"port\": null,\n \"path\": \"/v1/exports/%7Bexport_id%7D/download\",\n \"headers\": {}\n};\n\nconst req = http.request(options, function (res) {\n const chunks = [];\n\n res.on(\"data\", function (chunk) {\n chunks.push(chunk);\n });\n\n res.on(\"end\", function () {\n const body = Buffer.concat(chunks);\n console.log(body.toString());\n });\n});\n\nreq.end();"
- lang: Ruby + Native
source: 'require ''uri''
require ''net/http''
require ''openssl''
url = URI("https://api.customer.io/v1/exports/%7Bexport_id%7D/download")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
http.verify_mode = OpenSSL::SSL::VERIFY_NONE
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body'
- lang: Python + Python3
source: 'import http.client
conn = http.client.HTTPSConnection("api.customer.io")
conn.request("GET", "/v1/exports/%7Bexport_id%7D/download")
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))'
- lang: Go + Native
source: "package main\n\nimport (\n\t\"fmt\"\n\t\"net/http\"\n\t\"io/ioutil\"\n)\n\nfunc main() {\n\n\turl := \"https://api.customer.io/v1/exports/%7Bexport_id%7D/download\"\n\n\treq, _ := http.NewRequest(\"GET\", url, nil)\n\n\tres, _ := http.DefaultClient.Do(req)\n\n\tdefer res.Body.Close()\n\tbody, _ := ioutil.ReadAll(res.Body)\n\n\tfmt.Println(res)\n\tfmt.Println(string(body))\n\n}"
/v1/exports/customers:
servers:
- url: https://api.customer.io
description: This API uses bearer authorization, requiring a [token that you generate in the UI](https://fly.customer.io/settings/api_credentials?keyType=app).
post:
summary: Export customer data
operationId: exportPeopleData
security:
- Bearer-Auth: []
description: Provide filters and attributes describing the customers you want to export. This endpoint returns export metadata; use the `/exports/{export_id}/endpoint` to download your export.
tags:
- Exports
requestBody:
content:
application/json:
schema:
type: object
required:
- filters
properties:
filters:
x-scalar-ignore: true
title: Audience Filter
description: Use `and`, `or`, and `not` to combine segment and attribute conditions. The top-level object accepts one property; nest groups for complex filters.
oneOf:
- x-scalar-ignore: true
title: and
type: object
properties:
and:
type: array
description: Match *all* conditions to return results.
items:
type: object
properties:
or:
type: array
description: Returns results matching *any* conditions.
items:
x-scalar-ignore: true
anyOf:
- title: segment
description: Filter for people who belong to a segment.
type: object
properties:
segment:
x-scalar-ignore: true
title: segment
type: object
description: Provide the `id` of a segment containing people you want to search for.
properties:
id:
type: integer
description: The ID of the segment you want to return people from.
example: 4
- title: audience
type: object
description: filter for people who have an attribute or an attribute value.
properties:
attribute:
x-scalar-ignore: true
title: attribute
description: Filter your audience by attribute.
type: object
required:
- field
- operator
properties:
field:
type: string
description: The name of the attribute you want to filter against.
example: first_name
operator:
type: string
description: Determine how to evaluate criteria against the field—`exists` returns results if a person in the audience has the attribute; `eq` returns results if the audience has the attribute and the attribute has the `value` you specify.
enum:
- eq
- exists
value:
type: string
description: The value you want to match for this attribute. You must include a value if you use the `eq` operator.
example:
field: unsubscribed
operator: eq
value: true
not:
description: Returns results if a condition is false. While and/or support an array of items, `not` supports a single filter object.
oneOf:
- title: and
type: object
properties:
and:
type: array
description: Match *all* conditions to return results.
items:
x-scalar-ignore: true
anyOf:
- title: segment
description: Filter for people who belong to a segment.
type: object
properties:
segment:
x-scalar-ignore: true
title: segment
type: object
description: Provide the `id` of a segment containing people you want to search for.
properties:
id:
type: integer
description: The ID of the segment you want to return people from.
example: 4
- title: audience
type: object
description: filter for people who have an attribute or an attribute value.
properties:
attribute:
x-scalar-ignore: true
title: attribute
description: Filter your audience by attribute.
type: object
required:
- field
- operator
properties:
field:
type: string
description: The name of the attribute you want to filter against.
example: first_name
operator:
type: string
description: Determine how to evaluate criteria against the field—`exists` returns results if a person in the audience has the attribute; `eq` returns results if the audience has the attribute and the attribute has the `value` you specify.
enum:
- eq
- exists
value:
type: string
description: The value you want to match for this attribute. You must include a value if you use the `eq` operator.
example:
field: unsubscribed
operator: eq
value: true
- title: or
type: object
properties:
or:
type: array
description: Match *any* condition to return results.
items:
x-scalar-ignore: true
anyOf:
- title: segment
description: Filter for people who belong to a segment.
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# Full source: https://raw.githubusercontent.com/api-evangelist/customer-io/refs/heads/main/openapi/customer-io-exports-api-openapi.yml