cPanel

cPanel Support Tickets API

The Support Tickets module for WHM API 1.

GitHub OpenAPI

Operations 14

GET /ticket_create_stub_ticket Create initial Support ticket request #
GET /ticket_get_support_agreement Import Technical Support Agreement text #
GET /ticket_get_support_info Import customer information from Customer Portal #
GET /ticket_grant Create Support SSH key #
GET /ticket_list Return Support ticket status #
GET /ticket_remove_closed Delete Support SSH key and closed tickets #
GET /ticket_revoke Delete Support SSH key #
GET /ticket_ssh_test Validate Customer Portal connection #
GET /ticket_ssh_test_start Validate Support SSH connection #
GET /ticket_update_service_agreement_approval Enable Technical Support Agreement acceptance #
GET /ticket_validate_oauth2_code Validate Customer Portal OAuth2 code #
GET /ticket_whitelist_check Validate Support IP addresses on firewall #
GET /ticket_whitelist_setup Add Support IP addresses to firewall #
GET /ticket_whitelist_unsetup Remove Support IP addresses from firewall #

Documentation

📖
Documentation
https://api.docs.cpanel.net/cpanel/introduction/
📖
APIReference
https://api.docs.cpanel.net/specifications/cpanel.openapi
📖
Authentication
https://api.docs.cpanel.net/cpanel/tokens/
📖
Documentation
https://api.docs.cpanel.net/whm/introduction/
📖
APIReference
https://api.docs.cpanel.net/specifications/whm.openapi
📖
Authentication
https://api.docs.cpanel.net/whm/tokens/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/cpanel/refs/heads/main/openapi/cpanel-support-tickets-api-openapi.yml

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OpenAPI Specification

cpanel-support-tickets-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  contact:
    email: cs@cpanel.net
    name: WebPros International, LLC
    url: https://cpanel.net/support/
  description: WHM API.
  license:
    name: cPanel License
    url: https://cpanel.net/legal-notices/
  termsOfService: https://cpanel.net/legal-notices/
  title: WHM Support Tickets API
  version: 11.137.9999.106
  x-api-evangelist-provenance: 'Harvested verbatim from cPanel''s developer portal on 2026-09-05 via the MCP tool get-full-api-description at https://api.docs.cpanel.net/mcp. ONE mechanical change was made before storage: example values containing PEM private-key or certificate blocks, and AWS-access-key-shaped example strings, were replaced with REDACTED_* placeholders so the file can be stored in a public git repository without tripping secret scanning. No path, operation, parameter, schema or description was altered, added or removed.'
servers:
- description: A server running WHM.
  url: https://{host}:{port}/json-api
  variables:
    host:
      default: whm-server.tld
      description: The hostname of a server running WHM.
    port:
      default: '2087'
      description: The WHM port.
security:
- BasicAuth: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/cpanel/refs/heads/main/openapi/cpanel-support-tickets-api-openapi.yml