Coviu

Coviu Waiting Area API

The Waiting Area API from Coviu — 3 operation(s) for waiting area.

GitHub OpenAPI

Operations 3

GET /v1/waiting/{teamId} Get Currently Waiting Calls #
GET /v1/waiting/{teamId}/queue/{waitingQueueId} Get Currently Waiting Calls for a Queue #
GET /v1/waiting/{teamId}/calls/{callId} Get a Call #

Documentation

📖
Documentation
https://coviu.readme.io/reference/sessions
📖
APIReference
https://coviu.readme.io/reference/createsession
📖
Authentication
https://coviu.readme.io/reference/access-token
📖
Documentation
https://coviu.readme.io/reference/listparticipants
📖
APIReference
https://coviu.readme.io/reference/addparticipant
📖
Documentation
https://coviu.readme.io/reference/getcurrentlywaitingcalls
📖
APIReference
https://coviu.readme.io/reference/getcall
📖
Documentation
https://coviu.readme.io/reference/collections
📖
APIReference
https://coviu.readme.io/reference/getcollections
📖
Documentation
https://coviu.readme.io/reference/webhooks-documentation
📖
APIReference
https://coviu.readme.io/reference/post_webhook
📖
Authentication
https://coviu.readme.io/reference/webhook-authentication

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/coviu/refs/heads/main/openapi/coviu-waiting-area-api-openapi.yml

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OpenAPI Specification

coviu-waiting-area-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Coviu REST Waiting Area API
  version: '1.0'
servers:
- url: https://api.coviu.com
tags:
- name: Waiting Area
paths:
  /v1/waiting/{teamId}:
    get:
      tags:
      - Waiting Area
      summary: Get Currently Waiting Calls
      operationId: getCurrentlyWaitingCalls
      parameters:
      - name: teamId
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: List of waiting calls
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/Call'
  /v1/waiting/{teamId}/queue/{waitingQueueId}:
    get:
      tags:
      - Waiting Area
      summary: Get Currently Waiting Calls for a Queue
      operationId: getCurrentlyWaitingCallsForQueue
      parameters:
      - name: teamId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - name: waitingQueueId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: List of waiting calls
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/Call'
  /v1/waiting/{teamId}/calls/{callId}:
    get:
      tags:
      - Waiting Area
      summary: Get a Call
      operationId: getCall
      parameters:
      - name: teamId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - name: callId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: Call
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Call'
components:
  schemas:
    Call:
      type: object
      required:
      - callId
      - teamId
      - peerId
      - joinedAt
      - lastActivityAt
      - callType
      properties:
        callId:
          type: string
          format: uuid
        teamId:
          type: string
          format: uuid
        peerId:
          type: string
        socketId:
          type: string
          format: uuid
        sessionId:
          type: string
          format: uuid
        details:
          type: string
          x-format: json-string
        joinedAt:
          type: string
          format: date-time
        leftQueueAt:
          type: string
          format: date-time
        answeredAt:
          type: string
          format: date-time
        finishedAt:
          type: string
          format: date-time
        lastActivityAt:
          type: string
          format: date-time
        cleanedAt:
          type: string
          format: date-time
        transferredAt:
          type: string
          format: date-time
        transferredTo:
          type: string
        previousCallId:
          type: string
          format: uuid
        onHoldAt:
          type: string
          format: date-time
        transferredToTeam:
          type: string
          format: uuid
        emptiedAt:
          type: string
          format: date-time
        startedAt:
          type: string
          format: date-time
        callType:
          type: string
          enum:
          - video
          - phone
        waitingQueueId:
          type: string
          format: uuid
  securitySchemes:
    Basic:
      type: http
      scheme: basic
      description: Used to request an access token. Supply the Client ID and Client Secret as the username and password.
    ClientCredentials:
      type: oauth2
      flows:
        clientCredentials:
          tokenUrl: /v1/auth/token
          scopes: {}