Convert Observations API

The Observations API from Convert — 7 operation(s) for observations.

Operations 7

POST /accounts/{account_id}/projects/{project_id}/observations List observations within a project #
GET /accounts/{account_id}/projects/{project_id}/observations/{observation_id} Get details for a specific observation #
POST /accounts/{account_id}/projects/{project_id}/observations/add Create a new observation #
POST /accounts/{account_id}/projects/{project_id}/observations/{observation_id}/update Update an existing observation #
DELETE /accounts/{account_id}/projects/{project_id}/observations/{observation_id}/delete Delete an observation #
POST /accounts/{account_id}/projects/{project_id}/observations/bulk-update Update multiple observations at once #
POST /accounts/{account_id}/projects/{project_id}/observations/bulk-delete Delete multiple observations at once #

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OpenAPI Specification

convert-observations-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Convert Accounts Observations API
  description: 'Move your app forward with the Convert API. The Convert API allows

    you to manage your Convert Experiences projects using code. The REST API is

    an interface for managing and extending functionality of Convert. For

    example, instead of creating and maintaining projects using the Convert

    Experiences web dashboard you can create an experiment programmatically.

    Additionally, if you prefer to run custom analysis on experiment results you

    can leverage the API to pull data from Convert Experiences into your own

    workflow. If you do not have a Convert account already, sign up for a free

    developer account at https://www.convert.com/api/.


    *[Convert API V1](/doc/v1) is still available and documentation can be found [here](/doc/v1) but using it is highly discouraged

    as it will be phased out in the future*

    '
  version: 2.0.0
servers:
- url: https://api.convert.com/api/v2
  description: Live API server
- url: https://apidev.convert.com/api/v2
  description: DEV API server
- url: http://apidev.convert.com:5000/api/v2
  description: DEV mocked API server
tags:
- name: Observations
paths:
  /accounts/{account_id}/projects/{project_id}/observations:
    post:
      operationId: getObservationsList
      summary: List observations within a project
      description: 'Retrieves a list of all observations recorded for a specific project.

        Observations are initial insights, ideas, or user behaviors noted by the team, which can later be developed into hypotheses.

        Supports filtering by status, name, tags, and pagination.

        The Knowledge Base article "Observations Feature Guide" explains: "Observations - Document initial insights directly."

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        description: ID of the project to which save/retrieved data is connected
        in: path
        required: true
        schema:
          type: integer
      requestBody:
        $ref: '#/components/requestBodies/GetObservationsRequest'
      responses:
        '200':
          $ref: '#/components/responses/ObservationsListResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/{observation_id}:
    get:
      operationId: getObservation
      summary: Get details for a specific observation
      description: 'Retrieves detailed information about a single observation, identified by its `observation_id`.

        This includes its name, description, reference URL, status, associated tags, and any attachments (images/files).

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        in: path
        required: true
        description: ID of the project into which the observation is stored
        schema:
          type: integer
      - name: observation_id
        in: path
        required: true
        description: ID of the observation to be retrieve
        schema:
          type: integer
      - name: expand
        in: query
        description: 'Specifies the list of fields which would be expanded in the response. Otherwise, only their id would be returned.


          Read more in the section related to [Expanding Fields](#tag/Expandable-Fields)

          '
        schema:
          type: array
          items:
            $ref: '#/components/schemas/ObservationsExpandFields'
      responses:
        '200':
          $ref: '#/components/responses/ObservationResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/add:
    post:
      operationId: createObservation
      summary: Create a new observation
      description: 'Records a new observation within a project.

        Requires a name, and can include a description, reference URL, status, tags, and attachments (images/files).

        Observations are the first step in the ideation process, leading to hypotheses.

        The Knowledge Base article "Observations Feature Guide" details this: "Observations serve as the starting point in documenting insights."

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        in: path
        required: true
        description: ID of the project into which the observation is to be stored
        schema:
          type: integer
      - name: expand
        description: 'Specifies the list of objects which would be expanded in the response. Otherwise, only their id would be returned.


          Read more in the section related to [Expanding Fields](#tag/Expandable-Fields)

          '
        in: query
        required: false
        schema:
          type: array
          items:
            $ref: '#/components/schemas/ObservationsExpandFields'
      requestBody:
        $ref: '#/components/requestBodies/CreateObservationRequest'
      responses:
        '201':
          $ref: '#/components/responses/ObservationResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/{observation_id}/update:
    post:
      operationId: updateObservation
      summary: Update an existing observation
      description: 'Modifies the details of an existing observation, such as its name, description, URL, status, tags, or attachments.

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        in: path
        required: true
        description: ID of the project into which the observation is to be updated
        schema:
          type: integer
      - name: observation_id
        in: path
        required: true
        description: ID of the observation to be updated
        schema:
          type: integer
      - name: expand
        description: 'Specifies the list of objects which would be expanded in the response. Otherwise, only their id would be returned.


          Read more in the section related to [Expanding Fields](#tag/Expandable-Fields)

          '
        in: query
        required: false
        schema:
          type: array
          items:
            $ref: '#/components/schemas/ObservationsExpandFields'
      requestBody:
        $ref: '#/components/requestBodies/UpdateObservationRequest'
      responses:
        '200':
          $ref: '#/components/responses/ObservationResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/{observation_id}/delete:
    delete:
      operationId: deleteObservation
      summary: Delete an observation
      description: 'Permanently removes an observation from a project. This action is irreversible.

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        in: path
        required: true
        description: ID of the project from which the observation is to be deleted
        schema:
          type: integer
      - name: observation_id
        in: path
        required: true
        description: ID of the observation to be deleted
        schema:
          type: integer
      responses:
        '200':
          $ref: '#/components/responses/ObservationResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/bulk-update:
    post:
      operationId: bulkObservationsUpdate
      summary: Update multiple observations at once
      description: 'Allows for changing the status (e.g., active, archived) of multiple observations within a project simultaneously.

        Requires a list of observation IDs and the target status.

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        description: ID of the project to which save/retrieved data is connected
        in: path
        required: true
        schema:
          type: integer
      requestBody:
        $ref: '#/components/requestBodies/BulkUpdateObservationsRequest'
      responses:
        '200':
          $ref: '#/components/responses/BulkSuccessResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
  /accounts/{account_id}/projects/{project_id}/observations/bulk-delete:
    post:
      operationId: bulkObservationsDelete
      summary: Delete multiple observations at once
      description: 'Permanently removes multiple observations from a project in a single operation.

        Requires a list of observation IDs. This action is irreversible.

        '
      tags:
      - Observations
      parameters:
      - name: account_id
        in: path
        required: true
        description: ID of the account that owns the retrieved/saved data
        schema:
          type: integer
      - name: project_id
        description: ID of the project to which save/retrieved data is connected
        in: path
        required: true
        schema:
          type: integer
      requestBody:
        $ref: '#/components/requestBodies/BulkDeleteObservationsRequest'
      responses:
        '200':
          $ref: '#/components/responses/BulkSuccessResponse'
        default:
          $ref: '#/components/responses/ErrorResponse'
components:
  schemas:
    SE_ProcTypes:
      type: string
      description: 'The statistical methodology used for analyzing experiment results and determining winners.

        - `frequentist`: Traditional hypothesis testing approach using p-values and confidence intervals (e.g., T-tests). KB: "Statistical Methods Used".

        - `bayesian`: Bayesian statistical approach providing probabilities of one variation being better than another (e.g., Chance to Win). KB: "Statistical Models in Convert.com''s A/B Testing Platform".

        '
      enum:
      - frequentist
      - bayesian
    TagExpandableRequest:
      description: 'Represents a tag when associating it with another entity (like an experience or goal) during a create or update operation.

        Can be either the existing `integer` ID of the tag, or a `TagToCreate` object if a new tag should be created and associated on the fly.

        '
      anyOf:
      - type: integer
        description: Tag ID
      - $ref: '#/components/schemas/TagToCreate'
    ObservationsListFilteringOptions:
      allOf:
      - $ref: '#/components/schemas/ResultsPerPage'
      - $ref: '#/components/schemas/SortDirection'
      - type: object
        properties:
          sort_by:
            type: string
            nullable: true
            default: name
            description: 'A value to sort observations by specific field(s)


              Defaults to **name** if not provided

              '
            enum:
            - name
            - created_by
            - date_added
            - status
          search:
            type: string
            maxLength: 200
            nullable: true
            description: A search string that would be used to search against observation's name or description
          status:
            type: array
            nullable: true
            description: The status of the observations you'd like to be returned; one of the below can be provided
            items:
              $ref: '#/components/schemas/ObservationStatuses'
          tags:
            type: array
            nullable: true
            description: The list of tag ID's used to filter the list of returned observations
            items:
              type: integer
          only:
            description: 'Only retrieve observations with the given ids.

              '
            type: array
            nullable: true
            items:
              type: integer
            maxItems: 100
          except:
            description: 'Except observations with the given ids.

              '
            type: array
            items:
              type: integer
            maxItems: 100
    ObservationStatuses:
      description: 'The current status of an observation in its lifecycle:

        - `active`: The observation is current, under consideration, or being actively discussed. This is the default for new observations.

        - `archived`: The observation has been reviewed and is no longer actively being pursued (e.g., deemed not actionable, superseded, or already addressed). It''s kept for historical records.

        Knowledge Base: "Observations Feature Guide" - "Status Management".

        '
      type: string
      enum:
      - active
      - archived
      default: active
    Pagination:
      type: object
      properties:
        current_page:
          description: The current page number being displayed from the paginated set.
          type: integer
          minimum: 1
        items_count:
          description: The total number of items available across all pages for the current filter criteria.
          type: integer
          minimum: 0
        items_per_page:
          description: The number of items included in the current page of results (matches `results_per_page` from the request).
          type: integer
          minimum: 0
        pages_count:
          description: The total number of pages available for the current filter criteria and `results_per_page` setting.
          type: integer
          minimum: 0
    IntegrationGA3:
      type: object
      properties:
        type:
          enum:
          - ga3
        property_UA:
          type: string
          maxLength: 150
          nullable: true
          description: The Universal Analytics Property ID (e.g., "UA-XXXXXXXX-Y") to which Convert experiment data will be sent.
    GetObservationsListRequestData:
      allOf:
      - $ref: '#/components/schemas/OnlyCount'
      - $ref: '#/components/schemas/ObservationsListFilteringOptions'
      - $ref: '#/components/schemas/PageNumber'
      - type: object
        properties:
          expand:
            description: 'Specifies the list of fields which would be expanded in the response. Otherwise, only their id would be returned.

              Read more in the section related to [Expanding Fields](#tag/Expandable-Fields)'
            type: array
            items:
              $ref: '#/components/schemas/ObservationsExpandFields'
    CreateUpdateObservation:
      allOf:
      - $ref: '#/components/schemas/BaseObservation'
      - type: object
        properties:
          images:
            type: array
            description: This is the document that is used as a visual representation of the observe feature
            nullable: true
            items:
              $ref: '#/components/schemas/ObservationImage'
            maxItems: 3
          files:
            type: array
            description: This is the document that is used as a visual representation of the observe feature
            nullable: true
            items:
              $ref: '#/components/schemas/ObservationFile'
            maxItems: 3
          tags:
            type: array
            nullable: true
            description: The list of tags connected to this observation
            items:
              $ref: '#/components/schemas/TagExpandableRequest'
    TrackingScriptReleaseLatest:
      allOf:
      - $ref: '#/components/schemas/TrackingScriptReleaseBase'
      - type: object
        additionalProperties: false
        properties:
          type:
            enum:
            - latest
    SimpleLocation:
      type: object
      properties:
        id:
          type: integer
          description: The unique numerical identifier of the location.
          readOnly: true
        name:
          type: string
          description: The user-defined, friendly name of the location.
          maxLength: 100
    TagExpandable:
      description: Represents a tag, either as its unique ID or as the full tag object (ID, name, description) if expanded.
      oneOf:
      - type: integer
        description: Tag ID
      - $ref: '#/components/schemas/Tag'
    ObservationsListResponseData:
      type: object
      description: Response containing a list of observations for a project, along with pagination details if applicable.
      properties:
        data:
          $ref: '#/components/schemas/ObservationsList'
        extra:
          $ref: '#/components/schemas/Extra'
    BaseProject:
      type: object
      properties:
        global_javascript:
          type: string
          nullable: true
          description: 'Custom JavaScript code that will be included on all pages where this project''s tracking script is installed.

            This script runs before any experience-specific code, making it suitable for global helper functions, third-party integrations setup (like analytics), or defining global variables.

            KB: "Project, Experience, Variation Javascript" - "Global Project JavaScript".

            '
        name:
          type: string
          maxLength: 200
          description: A user-defined, friendly name for the project (e.g., "Main Website Optimization", "Q3 Marketing Campaigns", "Mobile App Features").
        project_type:
          type: string
          description: 'The type of project, determining its capabilities and how it''s used:

            - `web`: For traditional website A/B testing, MVT, Split URL, personalization, and deploys using the client-side JavaScript tracking snippet.

            - `fullstack`: For server-side experiments, feature flagging, and mobile app testing using Convert''s Full Stack SDKs.

            KB: "Full Stack Experiments on Convert".

            '
          enum:
          - web
          - fullstack
          default: web
        reporting_settings:
          allOf:
          - type: object
            description: Project settings used for reporting
            properties:
              tested_visitors_quota:
                type: integer
                minimum: 0
                description: Maximum number of tested visitors that is allowed to go through this project in a billing cycle. After that number has been reached, no experiences that have influence over tested visitors will run in this project.
              currency_symbol:
                type: string
                description: Currency symbol used in the reporting.
                maxLength: 10
              blocked_ips:
                type: object
                nullable: true
                properties:
                  single:
                    type: array
                    description: List of single ip addresses blocked.
                    items:
                      type: object
                      minProperties: 1
                      properties:
                        value:
                          type: string
                          format: ip-address
                        name:
                          type: string
                          nullable: true
                          maxLength: 64
                      required:
                      - value
                  range:
                    type: array
                    description: List of ip addresses range.
                    items:
                      type: object
                      minProperties: 1
                      properties:
                        start:
                          type: string
                          format: ip-address
                          description: Starts from ip.
                        end:
                          type: string
                          format: ip-address
                          description: Ends with ip.
                        name:
                          type: string
                          nullable: true
                          maxLength: 64
                      required:
                      - start
                      - end
                description: A list of blocked IPs that are not allowed to be counted in the reports
              stop_tracking_goals_after_days:
                type: string
                description: 'Defines goals tracking life time: goals won''t be tracking after specified days unless used in active experiments.'
                enum:
                - 'OFF'
                - 1 day
                - 15 days
                - 30 days
                - 60 days
              smart_recommendations:
                type: boolean
                default: true
                description: 'Whether to run or not Smart Recommendations.

                  '
              keep_running_until_confidence:
                type: boolean
                description: 'If true, experiments do not auto-complete when planned sample size (100% progress) is reached alone.

                  They only auto-complete when both planned sample size is reached and the confidence threshold is met.

                  If false, experiments complete automatically when planned sample size is reached, regardless of confidence level.

                  Default depends on automation toggle: when keep_winner or stop_loser is enabled, default is true; otherwise false.

                  '
          - $ref: '#/components/schemas/ExperienceReportingSettings'
        settings:
          type: object
          description: General operational settings for the project.
          properties:
            allow_crossdomain_tracking:
              type: boolean
              description: 'If true, enables automatic passing of Convert tracking cookies (`_conv_v`, `_conv_s`) as URL parameters when visitors navigate between different domains listed in this project''s `Active Websites`.

                Essential for maintaining consistent visitor identity and experiment bucketing across multiple domains (e.g., main site to a separate checkout domain).

                KB: "Cookies and Cross-Domain Testing".

                '
            allow_gdpr:
              type: boolean
              description: 'If true, displays GDPR-related warnings in the Convert UI for settings or features that might have privacy implications (e.g., using certain audience conditions, enabling cross-domain tracking).

                KB: "GDPR warnings".

                '
            data_anonymization:
              type: boolean
              description: 'If true, masks the names of experiences, variations, segments, and goals in the public JavaScript tracking snippet and in data sent to some third-party integrations.

                Instead of names, their numerical IDs are used. Enhances privacy by preventing public disclosure of experiment details.

                KB: "Prevent Experiment Details Data Leak with Data Anonymization".

                '
            do_not_track:
              type: string
              enum:
              - 'OFF'
              - EU ONLY
              - EEA ONLY
              - Worldwide
              description: 'Configures if and how the project respects the "Do Not Track" (DNT) browser setting sent by visitors.

                - `OFF`: DNT signals are ignored.

                - `EU ONLY`: Respects DNT for visitors from EU countries.

                - `EEA ONLY`: Respects DNT for visitors from European Economic Area countries.

                - `Worldwide`: Respects DNT for all visitors globally.

                If respected, the Convert script may not load or track for visitors with DNT enabled.

                KB: "Respect Browser Do Not Track Setting".

                '
            global_privacy_control:
              type: string
              enum:
              - 'OFF'
              - EU ONLY
              - EEA ONLY
              - Worldwide
              description: 'Configures if and how the project respects Global Privacy Control (GPC) signals sent by visitors'' browsers.

                Options are similar to `do_not_track`. If respected, data collection and tracking may be limited.

                KB: "Respect Browser Do Not Track Setting" - "Global Privacy Control (GPC)".

                '
            include_jquery:
              type: boolean
              description: '(For legacy tracking script) If true, Convert''s tracking script will include its own version of the jQuery library.

                If your website already loads jQuery, set this to false to avoid loading it twice and improve page performance. Ensure your site''s jQuery loads before the Convert script.

                KB: "Do not include jQuery into the tracking scripts".

                '
            include_jquery_v1:
              type: boolean
              default: false
              description: '(For new v1 tracking script) If true, includes a jQuery-compatible API within the Convert script, even though the core script is jQuery-independent.

                Set to true if your variation code or global JS relies on `convert.$()` syntax and your site doesn''t globally provide jQuery.

                The new script itself does not require jQuery to function.

                '
            disable_spa_functionality:
              type: boolean
              default: false
              description: 'If true, disables Convert''s built-in optimizations and automatic handling for Single Page Applications (SPAs).

                Most SPAs work well with default SPA functionality enabled. Only disable if encountering specific conflicts or issues.

                KB: "SPA Optimizations", "Running Experiments on Single Page Apps".

                '
            do_not_track_referral:
              type: boolean
              default: false
              description: 'If true, Convert will not store referral data (like HTTP referrer or UTM parameters) in visitor cookies for use across subsequent pages or sessions.

                Referral data will still be used for targeting on the initial page view where it''s present.

                '
            time_zone:
              type: string
              description: 'The primary timezone for this project (e.g., "America/New_York", "Europe/London", "UTC").

                This timezone is used for scheduling experiences, interpreting time-based audience conditions (like ''hour of day - project_tz''), and displaying timestamps in reports.

                '
            utc_offset:
              $ref: '#/components/schemas/UTC_Offset'
            time_format:
              type: string
              description: Preferred time format for display within the Convert application UI for this project (12-hour or 24-hour).
              enum:
              - 12h
              - 24h
            debug_token:
              $ref: '#/components/schemas/GenerateDebugTokenData'
            disable_default_config:
              type: boolean
              default: false
              description: '(For Full Stack projects) If true, disables the default public configuration endpoint for this project.

                Access to project configuration via SDKs would then strictly require an authenticated SDK key. Enhances security for Full Stack projects.

                '
            include_experience_collaborators:
              type: boolean
              default: false
              description: 'If true, experience details retrieved via API will include information about the experience owner and collaborators.

                KB: "Assign Visible Owners and Collaborators to Experiences".

                '
            version:
              type: string
              maxLength: 50
              nullable: true
              readOnly: true
              description: 'An internal version identifier for the project''s configuration.

                This version string changes whenever a modification is made that affects the tracking script''s content (e.g., updating an experience, goal, or project setting).

                Format: [ISO_datetime]-[incremental_number].

                '
            legacy_script:
              type: boolean
              default: false
              description: 'If true, this project is configured to use Convert''s legacy tracking script.

                If false, it uses the newer, more performant v1 tracking script.

                New projects default to `false`. Existing projects retain their current script setting.

                KB: "How to Install the Main Tag / Convert Tracking Code / JavaScript" - "The Tracking Script vs Legacy Tracking Script".

                '
            ignore_unused_locations:
              type: boolean
              default: false
              description: 'If true, locations that are not currently associated with any active experiences will be excluded from the tracking script data downloaded by visitors.

                This can help reduce snippet size and improve performance.

                KB: "Benefits of Archiving Unused Goals, Locations, and Audiences." (Related concept for goals).

                '
            personalization:
              type: object
              nullable: true
              description: Personalization settings.
              properties:
                enabled:
                  type: boolean
                  default: false
                  description: Indicates whether personalization is enabled for this project.
            tracking_script:
              type: object
              description: 'Settings related to the management and versioning of the Convert tracking script for this project.

                Allows choosing a release strategy (manual, latest, scheduled) and viewing available/applied script versions.

                KB: "Tracking Script Version Management".

                '
              additionalProperties: false
              nullable: true
              properties:
                current_version:
                  description: The version string of the tracking script currently active for this project (e.g., "v2.11.3").
                  type: string
                previous_version:
                  type: string
                  description: The version string of the tracking script that was active before the `current_version`. Only available if a rollback is possible (manual mode).
                  nullable: true
                  readOnly: true
                available_versions:
                  $ref: '#/components/schemas/TrackingScriptAvailableVersions'
                release:
                  $ref: '#/components/schemas/TrackingScriptRelease'
            visitor_insights:
              allOf:
              - $ref: '#/components/schemas/VisitorInsightsBase'
              - type: object
                properties:
                  id:
                    type: string
                    readOnly: true
                    description: Id of the visitor insights
                    nullable: true
              description: 'Settings for Convert Signals™ (Visitor Insights), which captures sessions with user frustration signals.

                KB: "Understanding Convert Signals™ and signals.observer.min.js script in Convert".

                '
        integrations_settings:
          type: object
          description: Project-wide settings for various third-party integrations (e.g., Google Analytics, Crazy Egg, Hotjar). Experience-level settings can sometimes override these.
          properties:
            crazyegg:
              description: 'Settings for Crazy Egg integration. Requires API key and secret for certain functionalities like automatically creating snapshots for variations.

                KB: "Integrate Convert Experiences

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# Full source: https://raw.githubusercontent.com/api-evangelist/convert/refs/heads/main/openapi/convert-observations-api-openapi.yml