Conduyt Dialer API

Click-to-call dialer via Twilio

Operations 53

POST /dialer/token Get a Twilio browser token for click-to-call #
POST /dialer/call Initiate an outbound call #
GET /dialer/history Get recent call history #
GET /dialer/agents-status List dialer agents-status #
POST /dialer/call/{id}/ai-disposition Create / invoke dialer call id ai-disposition #
POST /dialer/call/{id}/hangup Create / invoke dialer call id hangup #
POST /dialer/call/{id}/hold Create / invoke dialer call id hold #
GET /dialer/call/{id}/media Get dialer call id media #
POST /dialer/call/{id}/mute Create / invoke dialer call id mute #
POST /dialer/call/{id}/record Create / invoke dialer call id record #
DELETE /dialer/call/{id}/supervise Delete dialer call id supervise #
POST /dialer/call/{id}/supervise Create / invoke dialer call id supervise #
POST /dialer/call/{id}/transfer Create / invoke dialer call id transfer #
POST /dialer/call/{id}/vm-drop Create / invoke dialer call id vm-drop #
PATCH /dialer/call/{id} Update dialer call id #
GET /dialer/call/{id} Get dialer call id #
POST /dialer/call/eligibility Create / invoke dialer call eligibility #
GET /dialer/calls/hourly List dialer calls hourly #
GET /dialer/calls List dialer calls #
GET /dialer/capabilities List dialer capabilities #
GET /dialer/dispositions List dialer dispositions #
GET /dialer/health List dialer health #
POST /dialer/heartbeat Create / invoke dialer heartbeat #
GET /dialer/inbound-lookup List dialer inbound-lookup #
GET /dialer/intelligence List dialer intelligence #
GET /dialer/leaderboard List dialer leaderboard #
GET /dialer/live-monitor List dialer live-monitor #
POST /dialer/mirror-token Create / invoke dialer mirror-token #
POST /dialer/queue/next Create / invoke dialer queue next #
POST /dialer/queue/skip Create / invoke dialer queue skip #
GET /dialer/queue List dialer queue #
GET /dialer/recordings List dialer recordings #
GET /dialer/settings List dialer settings #
PATCH /dialer/settings Update dialer settings #
POST /dialer/setup/wire-inbound Create / invoke dialer setup wire-inbound #
GET /dialer/setup List dialer setup #
GET /dialer/stats List dialer stats #
POST /dialer/status-log/rollup Create / invoke dialer status-log rollup #
GET /dialer/status-log/team List dialer status-log team #
GET /dialer/status-log List dialer status-log #
POST /dialer/status-log Create / invoke dialer status-log #
POST /dialer/call/{id}/facetime-status Create / invoke dialer call id facetime-status #
DELETE /dialer/call/{id}/participants/{participantSid} Delete dialer call id participants participantSid #
PATCH /dialer/call/{id}/participants/{participantSid} Update dialer call id participants participantSid #
GET /dialer/call/{id}/participants Get dialer call id participants #
POST /dialer/call/{id}/participants Create / invoke dialer call id participants #
GET /dialer/call/{id}/post-call Get dialer call id post-call #
GET /dialer/local-presence/resolve List dialer local-presence resolve #
POST /dialer/local-presence/sync Create / invoke dialer local-presence sync #
GET /dialer/queue/open List dialer queue open #
POST /dialer/queue/release Create / invoke dialer queue release #
POST /dialer/queue/worked Create / invoke dialer queue worked #
GET /dialer/agent-statuses List dialer agent-statuses #

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OpenAPI Specification

conduyt-com-dialer-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Conduyt Dialer API
  version: 1.0.0
  description: 'The Conduyt CRM API provides programmatic access to your CRM data including

    contacts, companies, deals, pipelines, tasks, notes, automations, invoices,

    email sequences, and more.


    ## Authentication


    All authenticated endpoints require a Bearer token (API key) in the

    `Authorization` header:


    ```

    Authorization: Bearer cdy_

    ```


    API keys are generated in **Settings > API Keys** within the Conduyt

    dashboard. Keys use the `cdy_` prefix and are hashed with bcrypt on

    creation — the full key is shown exactly once at creation time.


    Session cookie authentication (`conduyt_session`) is also supported for

    browser-based clients but is not recommended for integrations.


    ## Rate Limiting


    API keys enforce a per-key rate limit. New keys default to 100 requests per

    minute and can be configured at creation time or with PATCH `/api-keys/{id}`.

    Some public and provider-facing endpoints also enforce stricter per-IP or

    per-account limits. When exceeded, the API returns `429 Too Many Requests`

    with a `Retry-After` header indicating seconds until the next allowed

    request.


    | Endpoint Group | Limit |

    |---------------------|---------------------|

    | API keys | Default 100 / min per key |

    | Login/reset | 5 / min per IP |

    | Registration | 3 / hour per IP |

    | Contact/Deal create | 30 / min per IP |

    | Inbound messages | 120 / min per account/IP |


    ## Pagination


    List endpoints support cursor-based pagination via query parameters:


    - `page` — Page number (default: 1)

    - `per_page` — Items per page (default: 50, max: 200)

    - `limit` — Accepted as an alias of `per_page` on `GET /contacts`; if both are

    sent they must carry the same value.


    A page size above the maximum, a non-integer, a value below 1, or a

    pagination key repeated with different values is rejected with `400`

    (the message names the parameter and the rule); nothing is silently

    clamped or ignored.


    Responses include a `meta` object: `{ page, per_page, total }`.


    An operation that documents its own pagination rules follows those instead.

    `GET /sms-providers/options` pages with an opaque `cursor` and a `limit`

    that is capped at 50 rather than rejected; its responses carry

    `meta: { nextCursor, truncated }`.


    ## Response Format


    All successful responses wrap data in a `data` envelope:

    ```json

    { "data": { ... } }

    ```


    Error responses use:

    ```json

    { "error": "Human-readable error message" }

    ```


    ## Multi-Tenancy


    Conduyt is multi-tenant. All data is scoped to the authenticated user''s

    current account. API keys are bound to a specific account at creation time.


    ## Webhook Events


    Outbound webhooks fire on events including:

    `contact.created`, `contact.updated`, `contact.deleted`,

    `deal.created`, `deal.updated`, `deal.won`, `deal.lost`,

    `task.created`, `task.completed`, `note.created`,

    `appointment.created`, `appointment.updated`,

    `form.submitted`, `invoice.paid`


    Payloads are signed with HMAC-SHA256 using the webhook''s secret. Retry

    schedule: 1m, 5m, 30m, 2h, 12h, 72h (7 total attempts including the initial delivery).'
  contact:
    name: Conduyt Support
    url: https://conduyt.app
    email: support@conduyt.app
  license:
    name: Proprietary
    url: https://conduyt.app/terms
servers:
- url: https://conduyt.app/api/v1
  description: Production
security:
- BearerAuth: []
tags:


# --- truncated at 32 KB (81 KB total) ---
# Full source: https://artifacts.apis.io/conduyt-com/openapi/conduyt-com-dialer-api-openapi.yml