communicate-so

communicate-so Inbox API

The Inbox API from communicate-so — 16 operation(s) for inbox.

GitHub OpenAPI

Operations 18

GET /workspaces/{workspaceId}/inbox/{conversationId}/support-requests/live List support requests still live on a conversation; each needs a disposition… #
POST /workspaces/{workspaceId}/inbox/{conversationId}/copilot Draft, summarise, answer or translate a supplied draft without sending… #
POST /workspaces/{workspaceId}/inbox/{conversationId}/copilot/endorse Record that a teammate used a learning-backed copilot suggestion #
POST /workspaces/{workspaceId}/inbox/{conversationId}/attachments/presign Stage a reply attachment and return a short-lived upload URL; the file is not… #
POST /workspaces/{workspaceId}/inbox/{conversationId}/attachments/confirm Verify and scan an uploaded attachment so a reply can include it #
GET /workspaces/{workspaceId}/inbox/{conversationId}/attachments/{attachmentId}/url Return a short-lived download URL for an attachment on this conversation #
POST /workspaces/{workspaceId}/inbox/{conversationId}/messages/{messageId}/retry Re-queue a failed or uncertain reply; uncertain delivery requires… #
POST /workspaces/{workspaceId}/inbox/{conversationId}/labels/{labelId} Attach a workspace label to a conversation; repeating it is a no-op #
DELETE /workspaces/{workspaceId}/inbox/{conversationId}/labels/{labelId} Detach a label from a conversation #
POST /workspaces/{workspaceId}/inbox/{conversationId}/notes Add an internal team note to a conversation; visitors never see it #
POST /workspaces/{workspaceId}/inbox/{conversationId}/read Mark the caller's conversation read through the latest committed message or… #
GET /workspaces/{workspaceId}/inbox/{conversationId} Read a complete accessible ticket thread without marking it seen #
PATCH /workspaces/{workspaceId}/inbox/{conversationId} Update ticket status, routing and handling; active support requests require… #
PATCH /workspaces/{workspaceId}/inbox/{conversationId}/messages/{messageId} Edit an owned reply using its current lifecycle version #
POST /workspaces/{workspaceId}/inbox/{conversationId}/messages/{messageId}/undo Undo an owned queued reply before its undo deadline #
POST /workspaces/{workspaceId}/inbox/{conversationId}/messages Queue a human reply using a stable message ID; acceptance does not prove… #
GET /workspaces/{workspaceId}/inbox List accessible inbox conversations with existing folder and status filters #
GET /workspaces/{workspaceId}/inbox/counts Read accessible inbox folder counts and pending delivery summaries #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/communicate-so/openapi/communicate-so-inbox-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-read-inbox-conversation-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-list-workspace-agents-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-create-agent-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-duplicate-agent-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-fetch-agent-logo-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/communicate-so/json-schema/communicate-so-read-agent-response-schema.json

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OpenAPI Specification

communicate-so-inbox-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Communicate So Inbox API
  version: 0.1.5
  description: 'Operations tagged Inbox across 2 of this provider''s published API definitions: communicate-so-openapi.json, communicate-so-openapi.json. Each path carries the servers of the definition it was published in.'
servers:
- url: https://app.communicate.so/api/v1
  description: Canonical external base URL served through the Next.js /api/v1 rewrite.
security:
- oauth2: []
- bearerAuth: []
tags:


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# Full source: https://artifacts.apis.io/communicate-so/openapi/communicate-so-inbox-api-openapi.yml