Cogny Tickets API

openapi: 3.1.0
info:
  title: Cogny Reports Tickets API
  version: '1'
  description: Cogny is an AI marketing platform. The REST API exposes the Report Builder (AI-generated growth reports with SSE streaming), Growth Tickets, and warehouse resources. Authentication is a Bearer API key (sk_live_* / sk_test_*).
  contact:
    name: Cogny
    url: https://cogny.com
  termsOfService: https://cogny.com/terms
servers:
- url: https://api.cogny.com/v1
  description: Production
security:
- bearerAuth: []
tags:
- name: Tickets
  description: AI-generated growth tickets (recommendations) management.
paths:
  /tickets:
    get:
      operationId: listTickets
      summary: List growth tickets
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:read
      parameters:
      - name: warehouse_id
        in: query
        schema:
          type: string
      - name: status
        in: query
        schema:
          type: string
      - name: priority
        in: query
        schema:
          type: string
      - name: category
        in: query
        schema:
          type: string
      - name: created_after
        in: query
        schema:
          type: string
          format: date-time
      - name: created_before
        in: query
        schema:
          type: string
          format: date-time
      - name: updated_after
        in: query
        schema:
          type: string
          format: date-time
      - name: sort
        in: query
        schema:
          type: string
      - name: limit
        in: query
        schema:
          type: integer
      - name: cursor
        in: query
        schema:
          type: string
      responses:
        '200':
          description: A page of tickets.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Ticket'
                  pagination:
                    $ref: '#/components/schemas/Pagination'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimited'
  /tickets/{ticket_id}:
    parameters:
    - name: ticket_id
      in: path
      required: true
      schema:
        type: string
    get:
      operationId: getTicket
      summary: Get a ticket
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:read
      responses:
        '200':
          description: Ticket detail.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Ticket'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    patch:
      operationId: updateTicket
      summary: Update a ticket
      description: Update ticket status, priority, assignee, notes, action_items.
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:write
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                status:
                  type: string
                priority:
                  type: string
                assignee:
                  type: string
                notes:
                  type: string
                action_items:
                  type: array
                  items:
                    type: string
      responses:
        '200':
          description: Updated ticket.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Ticket'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /tickets/bulk-update:
    post:
      operationId: bulkUpdateTickets
      summary: Bulk update tickets
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:write
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket_ids:
                  type: array
                  items:
                    type: string
                updates:
                  type: object
      responses:
        '200':
          description: Bulk update result.
          content:
            application/json:
              schema:
                type: object
                properties:
                  updated_count:
                    type: integer
                  failed_count:
                    type: integer
                  updated_ids:
                    type: array
                    items:
                      type: string
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimited'
  /tickets/{ticket_id}/dismiss:
    parameters:
    - name: ticket_id
      in: path
      required: true
      schema:
        type: string
    post:
      operationId: dismissTicket
      summary: Dismiss a ticket
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:write
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                reason:
                  type: string
                  enum:
                  - not_applicable
                  - already_implemented
                  - insufficient_impact
                  - resource_constraints
                  - other
                notes:
                  type: string
      responses:
        '200':
          description: Dismissed ticket.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Ticket'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /tickets/stats:
    get:
      operationId: getTicketStats
      summary: Get ticket statistics
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:read
      responses:
        '200':
          description: Aggregated ticket statistics.
          content:
            application/json:
              schema:
                type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /tickets/export:
    post:
      operationId: exportTickets
      summary: Export tickets
      tags:
      - Tickets
      security:
      - bearerAuth:
        - tickets:read
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                format:
                  type: string
                  enum:
                  - csv
                  - json
                  - xlsx
                  - jira
                  - asana
                  - linear
                filters:
                  type: object
                include_fields:
                  type: array
                  items:
                    type: string
      responses:
        '200':
          description: Export descriptor.
          content:
            application/json:
              schema:
                type: object
                properties:
                  export_id:
                    type: string
                  download_url:
                    type: string
                  expires_at:
                    type: string
                    format: date-time
                  ticket_count:
                    type: integer
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  schemas:
    Ticket:
      type: object
      properties:
        id:
          type: string
        title:
          type: string
        description:
          type: string
        category:
          type: string
        priority:
          type: string
        status:
          type: string
        estimated_impact:
          type: string
        effort:
          type: string
        action_items:
          type: array
          items:
            type: string
        supporting_data:
          type: object
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        url:
          type: string
    Error:
      type: object
      properties:
        success:
          type: boolean
          enum:
          - false
        error:
          type: object
          properties:
            code:
              type: string
            message:
              type: string
            details:
              type: object
    Pagination:
      type: object
      properties:
        has_more:
          type: boolean
        next_cursor:
          type: string
        total_count:
          type: integer
  responses:
    Unauthorized:
      description: Missing or invalid API key.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    BadRequest:
      description: Invalid request.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    RateLimited:
      description: Rate limit exceeded.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer API key. Production keys are prefixed sk_live_, test keys sk_test_. MCP-issued anonymous keys are prefixed cogny_lite_.
    apiKeyHeader:
      type: apiKey
      in: header
      name: X-API-Key
      description: Legacy API-key header (equivalent to Bearer).
    oauth2:
      type: oauth2
      description: OAuth 2.1 (DCR + PKCE) for MCP clients.
      flows:
        authorizationCode:
          authorizationUrl: https://cogny.com/api/mcp/oauth/authorize
          tokenUrl: https://cogny.com/api/mcp/oauth/token
          scopes:
            read: Read access
            write: Write access
            tickets:read: Read tickets
            tickets:write: Write tickets