CloudKitchens Reviews Endpoints API

Endpoints for review operations

Business capability
Customer Feedback Management BC-430.50

Operations 1

POST /v1/reviews/reply Reply or schedule a reply to a review #

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OpenAPI Specification

cloudkitchens-reviews-endpoints-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Public Reviews Endpoints API
  description: '# Overview


    The API endpoints are developed around RESTful principles secure via the OAuth2.0 protocol.'
  version: v1
  license:
    name: Proprietary
servers:
- url: https://{{public-api-url}}
  description: Staging server url
tags:
- name: Reviews Endpoints
  description: Endpoints for review operations
  x-displayName: Reviews
paths:
  /v1/reviews/reply:
    post:
      tags:
      - Reviews Endpoints
      summary: Reply or schedule a reply to a review
      operationId: reviewReply
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ReviewReplyRequest'
        required: true
      responses:
        '200':
          description: The reply was successfully posted
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ReviewReplyResponse'
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '422':
          $ref: '#/components/responses/422'
      security:
      - OAuth2.0:
        - reviews.reply
components:
  responses:
    '401':
      description: Invalid authorization.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorMessage'
    '400':
      description: The request is malformed.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorMessage'
    '404':
      description: Resource not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorMessage'
    '422':
      description: The request body is not valid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorMessage'
    '403':
      description: Authorization not valid for the requested resource.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorMessage'
  schemas:
    ReviewReplyRequest:
      type: object
      properties:
        reviewId:
          type: string
          description: The review ID.
          example: review-56e9-46be
        externalStoreId:
          type: string
          description: External store ID of the review you are responding to. Fails the requests if invalid external store ID is passed.
          example: order-1fa4-479c
        serviceSlug:
          type: string
          description: The slug of the service for the review.
          example: ubereats
        replyText:
          type: string
          description: The reply text.
          example: Thank you very much.
        scheduledAt:
          type:
          - number
          - 'null'
          description: The scheduled timestamp (seconds) to reply to the review.
          format: double
          example: 1697727006
      description: The request to reply to a review.
    ReviewReplyResponse:
      type: object
      properties:
        replyId:
          type:
          - string
          - 'null'
          description: The reply ID. Returned if no scheduled timestamp was provided.
          example: reply-f34f-4d35
      description: The response to reply to a review.
    ErrorDetail:
      type: object
      properties:
        attribute:
          type: string
          description: The error attribute.
          example: Order Currency Code
        message:
          type: string
          description: The error detail description.
          example: Order Currency Code must be exactly 3 characters
      description: The error detail response object.
    ErrorMessage:
      type: object
      properties:
        message:
          type: string
          description: The error description.
          example: The request body is invalid.
        details:
          type: array
          description: The error details.
          items:
            $ref: '#/components/schemas/ErrorDetail'
      description: The error response object.
  securitySchemes:
    OAuth2.0:
      type: oauth2
      description: "The **Authorization API** is based on the [OAuth2.0 protocol](https://tools.ietf.org/html/rfc6749), supporting the (Client Credentials)[https://datatracker.ietf.org/doc/html/rfc6749#section-4.4] and the (Authorization Code)[https://datatracker.ietf.org/doc/html/rfc6749#section-4.1] flows. Resources expect a valid token sent as a `Bearer` token in the HTTP `Authorization` header.\n### Scopes\nScopes must be configured by our internal team to be enabled for an app. Once the scopes are configured they can be enabled on the Application Settings Page in Developer Portal. Each endpoint requires a given scope that can be verified on each endpoint documentation. When generating an OAuth2.0 token multiple scopes can be requested.\n\n### Authorization Code Flow\nTo perform this flow, the authorization code flow must be enabled in the Application Settings Page in Developer Portal. When enabling the flow it is mandatory to provide a redirect URI pointing to your application. Once the flow is complete we will redirect the user to this URI passing the 'code' and 'state' parameters.\nThe Authorization Code flow provides a temporary code that the client application can exchange for an access token. To start the flow the application must request the user authorization. This is done by sending a request to https://{{public-api-url}}/v1/auth/oauth2/authorize.\nExample\n```\ncurl --location 'https://{{public-api-url}}/v1/auth/oauth2/authorize?client_id=[CLIENT_ID]&redirect_uri=[REDIRECT_URI]&response_type=code&scope=organization.read&state=8A9D16B4C3E25F6A'\n```\nThis call will return a 302 redirecting the user to our authorization page. If the user approves the application, we will redirect to configured URI passing the authorization code in the query parameter 'code'. The 'state' parameter is also sent to ensure the source of the data.\nWith the authorization code, the client application can generate the token.\n### Client Credentials Flow\nThe client_credentials flow does not require any steps before generating the token. Once your application is ready, and the client_id and client_secret are available, the token can be generated by following the instructions in the next section.\n\n### Generate Token\nTo generate the token, use the `Client ID` and `Client Secret` (provided during onboarding), and optionally the authorization code obtained after performing the Authorization Code flow, to the [Token Auth endpoint](#operation/requestToken) endpoint. The result of this invocation is a token that is valid for a pre-determined time or until it is manually revoked.\n\nThe access token obtained will be sent as a `Bearer` value of the `Authorization` HTTP header.\n\nClient credentials in the request-body and HTTP Basic Auth are supported.\n\n#### Request Example for client_credentials\n```\ncurl --location --request POST 'https://{{public-api-url}}/v1/auth/token' \\\n  --header 'Content-Type: application/x-www-form-urlencoded' \\\n  --data-urlencode 'scope=ping' \\\n  --data-urlencode 'grant_type=client_credentials' \\\n  --data-urlencode 'client_id=[APPLICATION_ID]' \\\n  --data-urlencode 'client_secret=[CLIENT_SECRET]'\n\n```\n#### Request Example for authorization_code\n```\ncurl --location --request POST 'https://{{public-api-url}}/v1/auth/token' \\\n  --header 'Content-Type: application/x-www-form-urlencoded' \\\n  --data-urlencode 'scope=ping' \\\n  --data-urlencode 'grant_type=authorization_code' \\\n  --data-urlencode 'client_id=[APPLICATION_ID]' \\\n  --data-urlencode 'client_secret=[CLIENT_SECRET]' \\\n  --data-urlencode 'code=[code]' \\\n  --data-urlencode 'redirect_uri=[redirect_uri]'\n\n```\n#### Response Example\n```\n{\n  \"access_token\": \"oMahtBwBbnZeh4Q66mSuLFmk2V0_CLCKVt0aYcNJlcg.yditzjwCP7yp0PgR6AzQR3wQ1rTdCjkcPeAMuyfK-NU\",\n  \"expires_in\": 2627999,\n  \"scope\": \"ping orders.create\",\n  \"token_type\": \"bearer\"\n}\n```\n\n### Token Usage\n\nThe token provided in field `access_token` is used to authenticate when consuming the API endpoints. Send the token value in the `Authorization` header of every request. The token expiration time is represented in the field `expired_in`, in seconds. Currently, all tokens are valid for 30 days and should be stored and re-used while still valid.\n\nNote that occasionally, a 401 error may be returned for a valid token due to an internal service issue. Such occurrences should be rare. To prevent exposing potential vulnerabilities to attackers, the Public API does not disclose other types of errors in the authentication flow if for any reason the token can't be validated (when it's a valid token then it's ok to return 5XX or other 4XX though - such as 403). In such scenarios, although the internal auth flow avoids retries to prevent attacks, if the token is known to be valid and not expired, a retry with a backoff interval by the client is advised. Another option is to request a new token.\n\n#### Example\n\n```\ncurl --location --request GET 'https://{{public-api-url}}/v1/ping' \\\n  --header 'Authorization: Bearer <access_token>' \\\n  --header 'X-Store-Id: <storeId>'\n\n```\n"
      flows:
        clientCredentials:
          tokenUrl: /v1/auth/token
          scopes:
            catalog: Permission to interact with product inventory for existing stores.
            delivery.provider: Permission to provide delivery services for existing orders.
            finance: Permission to provide financial data for orders/stores.
            manager.menus: Permission to manage menus.
            manager.orders: Permission to manage orders.
            manager.storefront: Permission to manage storefront.
            menus.async_job.read: Permission to read the status of a menu upsert job.
            menus.entity_suspension: Permission to notify the result of a menu entity availability update, after being requested by a webhook event.
            menus.get_current: Permission to send the current state of a menu, after being requested by a webhook event.
            menus.publish: Permission to notify the result of a publish menus operation for a given store.
            menus.read: Permission to read the current menus for a given store.
            menus.upsert: Permission to create/update menus for a given store.
            menus.upsert_hours: Permission to notify the receiving of the upsert hours menu event, after being requested by a webhook event.
            orders.create: Permission to create new order for a given store.
            orders.read: Permission to read orders and connected data.
            orders.update: Permission to create and update new orders for a given store.
            ping: Permission to ping the system.
            reports.generate_report: Permission to request reports for given store(s) and period of time.
            reviews.reply: Permission to reply to reviews.
            storefront.store_pause_unpause: Permission to notify the result of a pause/unpause operation, after being requested by a webhook event.
            storefront.store_availability: Permission to send the current state of store.
            storefront.store_hours_configuration: Permission to send the current store hours configuration.
            stores.manage: Permission to onboard stores and update the identifier.
            callback.error.write: Token has permission to send failed webhook event results.
            manager.loyalty: Permission to interact with loyalty services.
            direct.orders: Permission to interact with direct order services.
            store.read: Permission to query store information.
        authorizationCode:
          authorizationUrl: /v1/auth/oauth2/authorize
          tokenUrl: /v1/auth/token
          scopes:
            organization.read: Permission to read data for organization/brands/stores on behalf of a user.
            organization.service_integration: Permission to manage the your integration with a given store on behalf of a user.
x-tagGroups:
- name: Endpoints
  tags:
  - account_pairing_endpoints
  - auth_endpoints
  - callback_endpoints
  - delivery_endpoints
  - finance_endpoints
  - inventory_endpoints
  - manager_menu_endpoints
  - manager_order_endpoints
  - manager_storefront_endpoints
  - menus_endpoints
  - orders_endpoints
  - organization_endpoints
  - ping_endpoints
  - reports_endpoints
  - reviews_endpoints
  - storefront_endpoints
  - manager_loyalty_endpoints
  - direct_orders_endpoints
  - store_endpoints
- name: Webhooks
  tags:
  - account_pairing_webhooks
  - delivery_webhooks
  - manager_orders_webhooks
  - menus_webhooks
  - orders_webhooks
  - ping_webhooks
  - reports_webhooks
  - storefront_webhooks